If I could give them a "0" I would. I wish i had read the reviews before i ordered. How could a company that was such a wonderful place to shop offer so much junk and refuse to allow anyone to retur... Näytä lisää
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Purchased a Christmas ornament on 12/14. Started following up on 12/21. To date I still have not received the Li Bien Christmas ball. I have received two separate automated responses stating I wo... Näytä lisää
I repeat, do not order from Pier One. There customer service is not there. They have no way of speaking to a live person. All through emails. I bought two black dining room chairs, and they were... Näytä lisää
Beware this business is crooked. They also will not take return from mail in orders, but replace with a gift card. If you cancel their credit card they will simply reissue you another one in a differe... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
See what’s on sale today! Shop Pier1.com for a great selection of furniture, seasonal decorations, home decor & more. Any order over $49 ships free!
Yhteystiedot
Pier 1 Place 100, 76102, Fort Worth, Yhdysvallat
- pier1.com
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Scam website never order from them
Scam website never order from them. I ordered 2 pairs of shoes. Never received weeks later. Bogus email to contact them no reply. No contact number. Fake Andrew’s given in Uk total scam Don’t buy from this company. If I could give -10 star rating I would!!!
They are scam artists
They are scam artists
They contacted me for the 1st time 24 days after my purchase via email explaining they had no stick of what I had ordered and stated they would like to refund my monies however they couldn't do it via bank transfer only via paypal they had no intention of refunding me yet they attempted to take more money from me via paypal
Then someone contacted me via WhatsApp who they had given my number to
This person claim to be from PayPal refund dept who tried his best to take more money from my bank account while we communicated online.
At the same time i was also talking to PayPal they confirmed my suspicions that they would never contact me via WhatsApp and they were certainly not from PayPal whoever they were.
It's a con site! they don't have any stock neither do they have a genuine contact number or email address.
Don't buy from them and beware they have few sites online that have different contact addresses.
They will email you with a paypal invoice when you purchase.
Worst online shopping experience
I used to love the Pier 1 stores, so thought the online shopping would be good. I ordered 4 chairs, they FINALLY arrived, and they are the exact same cheap chairs I already ordered and returned from Amazon. They were TWICE the cost at Pier 1 online AND I can't return them. Plus, I sent customer support a few emails and nobody ever got back to me. VERY unhappy.
Cuidado con esta pagina:pieronees.com
Cuidado con esta pagina, pieronees.com
y similares, es una pagina que aparenta estar en España pero no es Hong kong.
Es una estafa, no comprar, yo tuve la suerte que mi banco lo reclamo, pero no siempre tienes esa suerte.
Nunca te llegará nada.
Nunca llegó el pedido. Estafa
Nunca llegó el pedido. Estafa en toda regla. Tampoco devuelven el cobro en la tarjeta
SCAM
I ordered 2 SETS of 2 Lounge chairs with cushions (4 x chairs total). Received confirmation of order with order number. I also received 2 packages. The packages were parts, literally 2 legs for the chairs. When i checked the website, it says "order fulfilled" . The only option you have for customer support is an email address. I emailed them 7 times with no response. I googled a phone number, and they are all "out of service" when i tried to call. I filed a complaint with the BBB and submitted a claim with the credit card company. Pier1 has still not responded to me, BBB, or the credit card number and i never received my order. It is so bizarre, because i literally receive coupons and correspondence from them every day.
I would not take a chance with this company. I think they bank on most people just not taking action for their lack of fulfillment.
Estafa de página
Estafa de página. Te cobran incluso más de lo que ponen en la web y después de un mes de esperar por unos zapatos llega un sobre pequeño con un artículo de plástico que no vale ni lo que te piden por aduanas. Si queréis algo de PierOne compradlo por Zalando y no cometáis el mismo error.
Horrible takeover of such a beautiful
Horrible takeover of such a beautiful store Pier One Imports. I would never have ordered here from day 1. Their products are Not even close to the gorgeous selection they used to have. Just another Junk store online now and after reading these reviews of delivery, returns, and overall non-existent customer service, it is unbelievable they are still in operation… AND
my experience started not 12 months ago, it was from the First day of online store launched in 2022.
Review rating is 00000.
Small votives (4pack
Small votives (4pack, watermelon zing) that I like come with too shortened wicks. The candles self extinguish in the liquefied wax after an hour or so.
Al igual que todos los demás..
Al igual que todos los demás... Es completamente una estafa me cobraron y apenas lo hicieron cancelaron el pedido nunca me llegó y el dinero tampoco
Bought some expensive Christmas…
Bought some expensive Christmas ornaments that were packed poorly and paint was chipped off the top and one ornament was broken. Wrote to them twice with no response. Buyer beware there is NO customer support.
UK fronted website that scams you
UK fronted website that ships from China, but doesn't mention it.
That's not even the worst part.
Their payment gateway is also based in China, so unless you use Monzo or similar, you will get charged a foreign transaction fee after paying.
But that's not even the worst part.
Also your stuff won't even turn up, and you'll have to email a random @hotmail account to try and get a refund. I'll wait a few days and then issue a charge-back on my credit card.
Scam.
Fraudulent website
pierone, or pier1, or pieronenl.com (I ordered from the dutch version of this site, all mentioned websites look the same) is fraudulent website. Like many other reviews, after my purchase I never received confirmation email, I tried to contact them, never got answer. Not only that, but it looks like they took my credit card details because I discovered I had number of transaction that I didn't make (investigation is ongoing now). So if you are lucky to read reviews before ordering from there- stay away from this site. If you unfortunately didn't read this, check your credit card activity for a few months period from the moment you used it there.
Estafa
Estafa. Te cobran en su web y no te envían el producto. Es denunciable.
Extremely Disappointed
I ordered a fall wreath from Pier 1 and when I opened the box I could believe that I was charged over $80 for the cheapest looking merchandise!! I immediately requested a return label and a refund. Pier 1 does NOT give refunds any longer. You get a merchandise credit. What a disappointment. I will never purchase anything from them again. Pier 1 used to be a great place to shop. I guess if you like cheaply made decor and don’t mind not getting a full refund for your purchase then this is up your alley.
The order never arrived.
The order never arrived.
Their customer contact point, some ‘Barry Juliana’, is a liar and a dishonest hustler.
Robaron mi dinero, no recibí ni reembolso ni el artículo.
Compré un artículo hace un mes y medio y nunca me llegó el producto ni devolvieron mi dinero cuando lo solicité. Han robado mi dinero.
Stay Away!
Placed an order in Jan of 23. Never received the product. Numerous attempts to get resolution through their empty support email address is a joke. Service is Non-existence. Phone is constantly fast busy. W-T-F.
~Neil
If I could give a (0) rating I would
If I could give a (0) rating I would.
Ordered 20 Christmas ornaments as a yearly tradition for our relatives from my son.
I did not receive all of them and customer service is a joke. Still waiting for my order or a response from over 6 months ago.Don’t waste your time or money on Pier One online orders.
Absolutely frustrated that Pier 1 is…
Very frustrated that Pier 1 is ignoring my emails…it has been months since I paid $279 March 4, 2023 for a product that their app shows never shipped. Their system sends automated acknowledgements of receipt of my emails but no specific reply after that. If anyone is preparing a law suit, I’ll join in.
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