Completed my CBT at the Crystal Palace training center yesterday. Marc was an extremely positive and encouraging instructor who provided wonderful guidance and clear instructions (and plenty of dad j... Näytä lisää
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Sijainti
Vaihda sijaintiaLedrington Road, Ledrington Road, SE19 2BB London, England, GB
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Katso, mitä arvostelun kirjoittajat sanovat
Great staff all very friendly and patient throughout my TryRides and CBT. Didn’t feel afraid to ask questions or spend extra time completing a set of instructions as a new rider. would definitely reco... Näytä lisää
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After a few years of non riding. I was a little apprehensive in getting back on a bike again to repeat CBT. But I didn’t need to worry. I had completed my CBT previously twice over the years at an... Näytä lisää
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Darren, one of the instructors, was so amazing,accommodating and really helpful with my son who has additional needs. He took the time to explain and breakdown instructions to him and gave him the o... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Phoenix Motorcycle Training - Crystal Palace
Yrityksen kirjoittama
Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.
Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!
When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.
Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!
When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.
Yhteystiedot
Ledrington Road, Ledrington Road, SE19 2BB, London, England, Yhdistynyt kuningaskunta
- 020 8819 4231
Compulsory Basic Training (CBT)
4,8
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
DAS Completed within 4 months
I went from being a complete novice on a motorcycle in May, needing a bit more time to complete my CBT to passing my Mod 1 in July & Mod 2 in August on the first Attempt of each. The instructors really instill you with confidence and give excellent guidance on how to be safe and competent as a rider. All the staff I interacted with made learning with Pheonix Crystal Palace a pleasure. Would 100% recommend to any aspiring motorcycle riders.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Phoenix Motorcycle Training - Crystal Palace
Thank you for such a fantastic review! We're delighted to have helped you progress from complete novice to passing both Mod 1 and Mod 2 first time. Congratulations on your achievement, and thank you for recommending Phoenix Crystal Palace! 🚀🏍️
The patience and encouragement from the…
The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instructors was taught to ride and passed CBT. I feel confident with the first step to being a safe rider and will definitely use Phoenix’s training to move forward to larger bikes in the future.
3. heinäkuuta 2026
Fantastic team
The whole team from the office to the trainers are fantastic. Friendly and easy to talk to and accommodating around dates when making a booking. The trainers all have their own approaches but are consistent with the quality of training and their patience is very helpful for those who might not immediately get to grips with the controls, will be recommending to anyone who tells me they want to get their bike licence!
19. kesäkuuta 2026
Very helpful
Very helpful, would recommend to others...see you in a few months for my full license!
22. kesäkuuta 2026
Crystal Palace CBT - Saturday
Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was thorough in ensuring we had the adequate skills at the training centre to be safe to ride out on the streets. Would highly recommend
8. kesäkuuta 2026
Kudos to the boys at Phoenix
The instructor Steve B was friendly, professional and very informative. Great session. The facilities are a little stone age.
I didn't like the CB125F but that is personal preference. Overall a great time with good people.
13. kesäkuuta 2026
Really enjoyed despite the rainy day
Really enjoyed despite the rainy day
The instructors are really kind and helpful
Can't wait to do full motorbike licence in same place
12. kesäkuuta 2026
A really enjoyable day
I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium.
But it was our instructor Darren that made it special. He was great, a mixture of informative professionalism and ‘say it like it is’ honesty, combined with a fun sense of humour. For me, the highlight of the day was when we went out on the road. Darren seemed to see everything before we did and gave constant tips, warnings and encouragement, all delivered in a calm, reassuring manner.
I was quite nervous beforehand but right from the start he made me feel right at home.
I learnt loads, gained a lot of confidence and basically had a really enjoyable day.
Thanks Darren
6. kesäkuuta 2026
I had Darren as my instructor and was…
I had Darren as my instructor and was amazing at his job made me feel comfortable and relaxed and he was very supportive
10. kesäkuuta 2026
Fantastic!
Great staff.
1st I done a try ride with Marc, which I highly recommend so you are ready for CBT.
Then I done my CBT with Steve & he was fantastic. Highly recommend Phoenix.
Looking forward to booking a big bike try ride next!
25. toukokuuta 2026
Instructor very knowledgeable but…
Instructor very knowledgeable but yelling instructions for the 2 hour ride through the radio increased the likelihood of error. It was not usually clear who he was telling off as he didn't use names and therefore the error likelihood increased. Disapointed as have never had this experience before with Phoenix.
24. toukokuuta 2026
Vastaus yritykseltä Phoenix Motorcycle Training - Crystal Palace
Thank you for your feedback on your recent training experience. I am sorry it did not meet your expectations and mirror your previous 3 experiences with us you have had since 2022. I have asked the instructor, whom you have had before, to let me know what the issues were. I will come back to you once he has replied to me.
UPDATE
Thank you for taking the time to share your feedback, and I’m really sorry to hear that this experience didn’t meet the high standard you’ve come to expect from Phoenix.
We’re pleased to hear you found the instructor knowledgeable, but we do apologise for the way the communication came across during your ride. We understand how important clear, calm, and directed instruction is — particularly over a prolonged session — and we appreciate how the lack of names and perceived raised voice may have caused confusion or discomfort.
Following your review, we’ve spoken with the instructor. He has explained that there were some challenges during the ride, including occasional headset connectivity issues, which can sometimes require speaking more loudly to ensure instructions are received in real-time for safety reasons. That said, we fully recognise that regardless of the circumstances, communication should always feel clear, supportive, and professional.
We’re also sorry if at any point it wasn’t clear who instructions were directed toward. That’s something we take seriously, as it’s essential for both safety and confidence while riding.
Your feedback is genuinely appreciated and helps us to continue improving our service. We’re glad to hear that overall riding performance was strong, and we hope this experience doesn’t overshadow your previous positive interactions with us.
If you’d like to discuss this further, please don’t hesitate to get in touch — we’d really value the opportunity to restore your confidence in us.
They teach you the right thing and they…
They teach you the right thing and they will make sure you do the right thing,
They provide a good quality service and good communication.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Gave me all the resorces ,information…
Gave me all the resorces ,information and support i needed to pass my cbt from having no expeeince
Great company to use
And all instructors are great
24. toukokuuta 2026
Amazing tuition
Amazing instructors, good bikes, and supportive and engaging customer service and bookings support.
28. huhtikuuta 2026
Lessons and CBT
I had some lessons and completed my CBT with the team at the Crystal Palace center.Sam,Paul,Steve and Pete were brillant and it was an excellent experience from start to finish.Thank you for your instruction and advice.
29. huhtikuuta 2026
Instructor Ken was amazing to learn…
Instructor Ken was amazing to learn from and will continue my journey to get my A license in Crystal palace.
14. huhtikuuta 2026
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