Our Key Account Manager Alastair is honestly fantastic, he keeps me on schedule, follows up with me always and the longer our relationship, the more beneficial as he understands our needs and makes gr... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We have regular catch ups with PHMG to ensure our messaging/scripts our up to date and relevant. We recently added a new script to our voicemails to inform clients of a charity challenge the team were... Näytä lisää
With in a very short period of time, PHMG created a unique audio brand for the company I work for. PHMG did their homework on establishing who we are and a product to continue and grow going forw... Näytä lisää
Working with PHMG makes my life easier. They nudge me at the relevant times to update & refresh our messages or record for seasonal messages. They are always professional, courteous and deliver on tim... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
PHMG helps businesses around the world revolutionise customer connections by uniting audio, strategy, and technology to deliver unmatched customer experiences.
Yhteystiedot
Oakland House, Talbot Road, M16 0PQ, Manchester, Yhdistynyt kuningaskunta
- client-care@phmg.com
- phmg.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great experience
Great experience from Annas call into us, as a new member of the team it was great to get the insight into the products and services that are provided.
Great company to work with
Great company to work with! My Account Manager, Alastair, is lovely and really helpful. Nothing is too much trouble and he always makes sure we are getting the most value for money by continually improving what we do.
Hospital Manager
Very friendly and gets the job done in a timely manner
PHMG has been professional and great
PHMG has been great & easy to work with. Professional platform and happy with the experience thus far.
PHMG has been a great partner for our…
PHMG has been a great partner for our company. They have handled our brand sound and voiceover work for years, and they recently helped us update our phone system and overall audio branding. The process was smooth from start to finish and handled with real care. Working with Sally Loftus has been especially enjoyable. She is responsive, knowledgeable, and always makes things easy. Overall, we have had a consistently positive experience with PHMG.
Worked with PHMG and more specifically…
Worked with PHMG and more specifically Alastair for quite sometime now and have to say everything has been fantastic. Great company, and a great account manager who's always on hand to help with anything we need even if its last minute! I look forward to continuing to work with PHMG
Excellent Experience Every Time
We’ve worked with PHMG for our voicemail recordings and automated answering line for many years, and the experience has consistently been excellent. Their team is always friendly, prompt, and incredibly helpful. Communication is smooth, turnaround times are fast, and they make the entire process easy from start to finish. Every interaction I’ve had has been professional and pleasant, and the quality of their work is top-notch. I highly recommend PHMG to any company looking for reliable, high-quality voice recording services.
Joanna has been incredibly persistent…
Joanna has been incredibly persistent in keeping me on track despite my busy schedule. She’s always proactive in advising me on what my contract includes and makes sure I’m utilizing everything available to me. I truly appreciate all of her help and dedication. Thank you, Joanna!
VERY HAPPY WITH PHMG and KAI
Kai and the team over at PHMG revolutionized my business. The service and thorough care they offered allowed me to compete with the big guys!
Scott and Ben are always very helpful
Scott and Ben are always very helpful, vigilant, and speedy with their turnarounds. They are also always looking to help our business in every aspect not just audio recordings.
Smooth process from start to finish.
Working with Ryan and the PHMG team was a great experience from start to finish. Everyone was super friendly, explained every step of the process clearly, and really took the time to understand what I was looking for. They worked with all of the input I provided and communicated back and forth with me until we created exactly what I had in mind. The process felt smooth, organized, and stress-free. I truly appreciated their patience, professionalism, and attention to detail. Highly recommend PHMG to anyone looking for a supportive and easy-to-work-with team.
Ethan is Friendly
Ethan is very friendly and pleasant to work with. He is quick with ideas and listens to the type of business we have.
I found Jake to be very concise and…
I found Jake to be very concise and detailed in what to expect and how best to manage what we were looking for in our business needs.
He gave thoughtful suggestions and was receptive to evolving those suggestions to better meet our needs.
Really good communication & customer service
Really good with communication and customer service.
These guys cold called us
These guys cold called us.
Said they were working with 3 garages in the area, and named them.
I know all 3 of them personally.
2 had never heard of phmg, and the third was in talks about a demo.
They throw big names out there, don't be fooled.
Tried to cancel, now AUTO-RENEWED for 3 more years
Signed in 2023 and QUICKLY realized what we were going to get was NOT going to be worth the cost and inquired about canceling. If you cancel they still want 90% of contract cost. So basically you are stuck the full term or pay them and get nothing. Knew contract was ending in February 2026 so let them know 30 days ahead that we absolutely do not want to renew in any fashion. They dropped their 42 day notice and said you are ALREADY renewed for ANOTHER 3 YEARS. Explained to them they have known since 2023 that we wanted to end things with them. They are being unwilling to allow us to leave and are keeping us hostage. They did not email us that contract will auto renew and that if you do not want that to occur then you must let them know by certain date. They don't want to let us go because if they make an exception then who else would they have to give the exception to. While talking to them trying to end things sales staff was pushing that they could shift the money to other services and help us maximize things so that we will feel like we are getting the best value for what we pay. I told them we are financially barely keeping our doors open and they reduced monthly amount but still won't let us go. I can't afford a lawyer to help us. They only want their money.
Our Experience
PHMG has done an amazing job giving us exactly what we were looking for with our on hold marketing. A pleasure to work with.
Always professional and a pleasure to…
Always professional and a pleasure to work with!
I am incredibly impressed with PHMG…
I am incredibly impressed with PHMG they have been a great addition for my companies on hold voice messaging system. Their services have truly taken my on hold voice messaging system up to the next level. They are easy to get a hold of and quick to respond with a professional script. I highly recommend!
Review
Christopher Grant was so helpful on our call - he went through everything we get from PHMG as part of our package, talked through our previous recordings with them & offered great suggestions for our messaging and sound. He answered all of our questions and was so friendly.
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