I spoke with Donna. All I can say was that she was helpful, kind and absolutely dealt with my situation perfectly. It was regarding a bereavement so this was especially helpful to me in these circ... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This interaction with this company was regarding my late wife so could have been very uncomfortable. However I was looked after by Ilyana who is an absolute credit to this organisation. She was profes... Näytä lisää
The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Näytä lisää
Joanne was very kind and helpful during my call with her to help me understand my deceased mother’s account. I was quite emotional and she provided a calm and reassuring service.
Yrityksen tiedot
Yrityksen kirjoittama
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
Yhteystiedot
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, Yhdistynyt kuningaskunta
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
amazing company
amazing team showed a lot of compassion. helped me after loosing my husband. lovley professional people thank you so much well done.
Lovely friendly staff,
Lovely friendly staff,
Totally understands the situation that you are in.
Easy to talk to.
Financial
Very easy to talk to and explained everything to me in plain English
Excellent customer service
Excellent customer service from start to finish. Malcolm on the team spoke with incredible compassion, patience, and understanding. They took the time to listen to the situation and explained everything clearly. Their kindness and genuine willingness to help made a real difference today. It's refreshing to receive such professional and caring customer service. Thank you for your outstanding support.
Late Wife's Estate
I received a letter regarding my late Wife. I called the company aprehensive of what it was concerning. I spoke with a very nice Lady who appeared to be very knowledgeable and helped me reach a satisfactory outcome.
The Lady's manner was very calm and reassuring. She offered her condolences, which was nice and I appreciated it. I can't think what else to say, apart from, I would like to thank the Lady for being so nice and putting my mind at rest.
Thank you
Efficient and kind after the death of…
Efficient and kind after the death of my husband in helping dealing with his estate.
Lovely lady
Lovely lady. But I am currently abroad and had to call her back BUT the phone number will not work on Viber.
I am dealing with my sons estate so need another telephone number / whatsapp/ email to discuss the problem please

Vastaus yritykseltä Phillips & Cohen Associates (UK) Ltd.
Great service very good customer support
Great service very good customer support
Matt was amazing
Matt was amazing! He really helped and reassured me. This is how “perfect” customer service should be. Thank you
Ciaran was amazing very sympathetic and…
Ciaran was amazing very sympathetic and professional. This was in relation to my late father and he dealt with me amazingly. Sorry if the spelling of his name is wrong.
Extremely efficient
The gentleman I spoke to was very very efficient. Informative. Showed compassion. Answered my queries in a professional manner. Very good experience with them
My experience
Both the agents I spoke to today were very kind and considerate of our loss. Especially the lady I spoke to secondly was very compassionate. sensitive matters as this need this kind of understanding and kindness and I would like you to personally thank the lady I spoke to.
As always very polite and friendly…
As always very polite and friendly service
The lady i spoke to was very polite and…
The lady i spoke to was very polite and compassionate, which was very much appreciated.
The staff are so helpful and caring
The staff are so helpful and compassionate!! Without any doubt they have been the best company I’ve had to deal with since my father passed away …
Thank you so much for being exemplary in every way…
Complaint
Extremely friendly, polite and helpful service.
Very helpful put my mind at rest and…
Very helpful put my mind at rest and dealt with the issue very professionally
Excellent customer care
The 2 young men I spoke to were so kind, respectful and sympathetic to our situation following the death of my mother. They display real empathy and a conviction to helping resolve the situation.
I am getting correspondence which is…
I am getting correspondence which is nothing to do with me and this time it would appear that the Agent actually listened to me.
Very satisfied
Extremely polite, empathetic and professional. Dealt with my issue very quickly, an efficient service.
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