Pet Flaps UK Arvostelua 297

Following some research, I found this company and initially spoke to John and Anna who were very helpful. Approx. 2 weeks from ordering to fitting. Kept updated via the customer portal throughout. Terry made contact and was very prompt in conducting the initial survey. Informed Terry that the catflap had been delivered and arranged the installation. Terry was professional, friendly and a tidy worker. I highly recommend this company. A word of warning, there are other companies with similar names so take care to pick this one. Thank you.

Fantastic experience with pet Flaps. Terry was a credit to them. At 1st I was meant to be having a glass fitted flap but this couldn't happen. This was no problem for Terry he made an alternative plan and sorted it striaght away. Even when I said I needed to reschedule due to electrical issues he assured me he would go ahead as planned and would ensure he brought his battery tools. Thanks again Terry I'm so pleased with the end result 😀

I highly recommend Pet Flaps UK. John came and fitted my cat flap for me. I found him to be very approachable and he has good knowledge of his product. I impressed with their customer service, finding them very reliable and efficient. They have a good telephone manner and respect for customers.. I would definitely contact them again should I need another cat flap in the future. June Bradford

Great customer service, in particular as we had a tricky wall / door set-up and we were able to come up with a great solution. Cat flap fitted by Josh who was professional and courteous and did a perfect job.

Found company online which is a bonus as such a niche requirement and service provided exactly what we needed to put a catflap through a solid wall. Took pictures, got quote and all sorted very quickly. Is all automated so got a bit nervous after paying 50% deposit it went quiet for a while but Josh turned up and did a brilliant job. Highly recommend.

Terry who carried out the installation was very knowledgeable and the job took no time at all. Very pleased with the final fitting.

Great service and installation

Ordered and booked appointment online,they were able to advise which petflap which was appropriate by measurements and pictures, kept me updated with a customer portal.They sent the pet flap direct to my address and they passed my details on to the fitter who got in touch and made a suitable appointment for fitting. The fitter made a great job he had to make adjustments to the petflap and door due to the sizing of the door panels, but nothing seemed to much trouble, he made an excellent job .Thank you

Overall had a great experience with this. The turnaround time from ordering the cat flap and arranging the installation was very quick, we were kept in the loop with with updates and the customer service during installation was amazing.
Josh, who installed the cat flap, was very polite and insightful throughout the process, providing suggestions and working very quickly and efficiently throughout.

Excellent customer service from start to finish. Josh came and fitted the Dog flap into a composite door, he explained everything that he was going to do and made sure I was happy with every stage. He did a fantastic job fitting the dog flap at a perfect height for my two Cavalier King Charles dogs. You could tell he took pride in his workmanship, even his siliconing around the flap to finish off was perfection! I would highly recommend Pet Flaps UK to anybody wanting a Pet flap supplied and fitted.

Terry was fantastic. He was really flexible and helpful and did a really good job of fitting the dog flap.
Thanks Terry! Cheers, Darren

Throughout all the process was extremely professional. After accepting the quote the cat flap was delivered. Installation date was provided instantly. The cat flap was fitted by Josh who was very good in explaining full use of the cat flap and the procedure for microchip entry. Definitely recommend this service.

Excellent service from start to finish. The lady that answered my initial call was very helpful & knowledgeable. Pet Flaps UK log the process of your order and when something happens they update you with an email. The cat flap was installed within a week of my initial enquiry. Tony the fitter was polite, clean & tidy and explained how the cat flap worked. Great company who I would recommend to others & would use again in the future.

Excellent customer service. Fromthe enquiry call to my doggy door installed it took less than 2 weeks.
The person who took my call was very knowledgeable about their products and adviced me on the best solution for my requirement.
The pricing included everything, there were no hidden costs.
The installation was done to an excellent standard, leaving a clean area after the job and even going the extra mile to help fix a little issue with my door.
I would 100% recommend this service.

Great experience getting quotes for various approaches to fitting flaps in and out of conservatory, Terry was quick and easy to communicate for the measuring and fitting appointments and left everything tidy

Easy to use for contract and payment. Most importantly Fitter was incredibly friendly, informative and helpful.

John at Pet Flaps UK discussed all options with me on the phone.
I purchased separately a PetSafe Extreme Weather Dog Flap.
Terry the installer discussed the installation and options before he started.
Terry did an excellent and considerate installation in a lounge to garden exterior composite door.
I highly recommend using Pet Flaps UK. petflapsuk.com

(Be careful; there are other companies with very similar names and website addresses.)

Excellent service. Very friendly and helpful advice. Good communication throughout. Josh fitted the catflap and was outstanding; friendly, helpful and explained everything to me. I have already recommended to a friend. Thank you.

Quick, prompt and friendly service. Would recommend.

Terry was great at communicating with us and then did a great job fitting the cat flap. Highly recommend . We couldn’t have done it ourselves, thanks Terry!