Me siento muy feliz con el servicio al cliente, en especial con Jenny quien fue la persona que me atendió en esta ocasión. Había tenido unos problemas con la verificación de identidad, y Jenny me ayu... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
O meu usuário foi utilizado sem a minha autorização. Nunca fui passeadora de animais e na aplicação aparecia como se fosse passeadora e respondesse a comentários todos positivos, claro. Cuidado com a... Näytä lisää
Jenny was so helpful. I told her about the last minute changes to my traveling plan and it didn't take long for Jenny to help me reschedule the boarding dates for my fur babies. Excellent service!
Aplicación de 10, trato totalmente profesional, los servicios que se brindan son muy confiables. Recomiendo sin duda.
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel
Yhteystiedot
Singapore
- petbacker.com
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Honestly ive used this app as a sitter…
Honestly ive used this app as a sitter and boarding owner for almost a year and am loving it. My favorite customer care person Jenny has helped me all the way since i was new to the app❤️❤️ thank you petbacker for making my side hustle bloom
Very good platform for pet present and…
Very good platform for pet present and service provider easy app access and find or select comfortable service.
Over all good but there was an issue…
Over all good but there was an issue with the chat as I received the notification but could not see the same in chats same happed with the backer who tried to chat with me. Couple of messages lost in the thread
Great customer support
Great customer support. I love working with companies that not only have an easy platform to use but also have a great staff. They resolved my payment issue and were really really compassionate about it. A+++
Jenny responded swiftly and…
Jenny responded swiftly and professionally. Thank you 😊
Reliable and fast customer service
I have been using PetBacker for 8 months now, since we moved to Vienna, and have really nothing but good things to say about it. Easy to use platform with reliable payment options and great quality pet sitters. I feel reassured using the service. Today I was able to evaluate the customer service. I realized I had put the wrong start date for my next petsitter, I contacted my petsitter and then wrote to Petbacker who corrected it immediately.
El trato muy bien y el servicio para…
El trato muy bien y el servicio para cuidadores y para papis de perretes u otros animales genial.
Not a very good pet app
Not a very good pet app. I've been on there for a year and a half as a pet sitter have not gotten a single job. They charge an extraordinary amount for commission and it ends up where it's too expensive for the customers.
On the map I'm clearly designated in my area and yet people contact me from areas that are far away.
Their customer service is hopeless. Since a lot of them are either from Singapore or from Malaysia they have a different way of operating. And it's very different from the US. And there's absolutely no clarity.
When I communicate with the customer, the company sends me some kind of a stupid message on email saying not to communicate with the customer or I will get restricted, but the whole point is is when the customer reaches out to me, I need to communicate with them to see if we're a match in regards to me as a pet sitter for them and vice versa. It's just ridiculous it's just badly managed. Rover is so so so so much better. And I get continuous work and make money with them and their commissions are not that high. I finally deleted the app with Petbacker because they're useless, just draining people.
I also do believe that some of the five stars that they have is from friends family and customer service reps in Malaysia to beef up there star ratings. If you look at the names they're all Indonesian names. Or most of them. Therefore, I don't feel all the five-star ratings are reputable. Because I feel that most likely some of them are not real reviews.
Jenny de mesa de ayuda lo máximo
Jenny de mesa de ayuda lo máximo
El pago se me fue a otro backer por error e inmediatamente me apoyó para solucionar y poder reservar con la persona elegida ! Predispocion y cordialidad que da gusto! Mil gracias! Primer día en la app y feliz !
Nice and satisfactory service by the…
Nice and satisfactory service by the sitter, easy to use the application, good and speedy response from the customer support. Happy happy client of the Petbacker
Khoop chagli seva
Khoop chagli seva. Mi punhi seva buka karena
Great service
The app is so easy to use. You can change or cancel your booking. The customer care is amazing and they sorted out my refund immediately!
convenient and safe
Buebuena experiencia na experiencia con esta app de…
Buena experiencia con esta app de perros y gatos.
Very good services
Very good services. If you want to enjoy your vacation without worrying for your fur baby, book a service with PetBacker. Highly recommended. Cheers to the great app and support 👍😃
Great platform for new sitters
Petbacker in Malta for me is a disaster…
Petbacker in Malta for me is a disaster i have complained about a lady who works with this company as a dog trainer because she was really hopeless she is not professional at all my dog could do whatever he wants with her because she could not control him so i was really disappointed i did complain with the company but they only refunded half the amount i paid i am still sending them messages but without any reply !!!!!!
Petbacker is a SCAM APP
Petbacker is a SCAM APP, do not waste your time as you will never get a lead from them, they were talking to my customer at the same time i was talking with them and tried to steal the customer pretending to be me, but the customer took screenshots and sent to me before they were blocked. When i told them about their misconduct with proof of screenshots, at first they said this is normal, and probably someone on their team said they sound like an IDIOT, SO they quickly rewrote and said it was a glitch? WOWWWWW, they asked me to write 3 excellent reviews about them in order to become a member and get leads from them, so the actual reviews you are reading are fake reviews that they tell each client to write in order to successfully pass their review state.
PetBacker is a SCAM company that gives…
PetBacker is a SCAM company that gives no leads to anyone and on top of that they tell us to write 3 good comments and review them so they can grow their website and the trust in people without spending one dollar in advertising, and on top of that, they were chatting with a client who wanted to hire me and the client sent me a screenshot of them trying to steal the customer and the customer was confused and sent me photo screenshot of them trying to steal the customer, they are using our profiles and when job is booked, they send their own team to pick up the pets for boarding, and your pet is never ever with the profiles you think your pet is going home to for boarding, this is so illegal but they aren’t in UAE for me to complain about them, they have a shell company based out of Singapore, you can also go on Reddit , they have not one good review, and no one is able to contact PetBacker on phone, you can only send them email and wait 24 hours to get response, they tried to do boarding for 15 dollars a day and most of the customers thought this was so weird everyone knew it’s a scam .
Excellent platform that helped us find…
Excellent platform that helped us find the best cat sitter while we were in Bangkok. The app is easy to use and has a lot of useful features. The support team is very friendly and quick to respond. It was really reassuring to be able to read verified reviews of the different sitters. All our requests had a lot of responses.
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