PetBackerArvostelua 

Has a pet backer I would lie if I said the app is without issues, the user interface and experience needs some attention. But for the real experience that is getting pets into loving and caring homes instead of a pet hotel that throws them into a box for their stay, it is amazing! Your pets will be in loving homes with real pet lovers has we are too, after booking you can visit the space where your pet will stay and meet the person, the booking can be canceled at any time without any cancelation fee, so it's always a win win situation for the owners! Amazing app

Great app and perfect customer service, they are very fast to respond and so helpful.

O meu usuário foi utilizado sem a minha autorização. Nunca fui passeadora de animais e na aplicação aparecia como se fosse passeadora e respondesse a comentários todos positivos, claro. Cuidado com a aplicação. Depois quer excluir-se dessa aplicação e não deixa, dá sempre erro de Internet.

As a pet boarding service provider, Petbacker has been a highly valuable platform for growing my business. It consistently brings in genuine booking inquiries and connects me with responsible pet owners.

The platform is user-friendly from a provider’s standpoint—managing bookings, communicating with clients, and tracking requests is straightforward and efficient. I particularly appreciate the structured system for profiles, reviews, and verification, which helps build trust with new customers.

Customer support has also been reliable whenever needed, and overall, the platform creates a professional environment for both pet owners and service providers.

Petbacker has significantly helped me expand my reach and maintain a steady flow of bookings. Highly recommended for pet boarding businesses looking to scale!
⭐⭐⭐⭐⭐

I was quite happy with the support and the fact that I could communicate in English was also great.

Thanks and for sure I will recommend it to all my friends

It’s a trustworthy app. I was able to find a cat boarding service easily and the caretaker was very friendly and easy to work with. Would use it again in the future.

camille has been very helpful as always ♥️

Customer services team on toes ! To assist with promptness and clarity 🙌🏼
Jenny 👸🫡

Petbacker is an international organization, extremely reliable, trustworthy, and a good organization if you need urgent assistance as well. The Petbackers on this platform always goes the extra mile, they absolutely love animals. Also quick response when you have an enquiry, shout out to the help desk ladies, you are awesome.
Highly recommend Petbacker
Kind regards

媒合很順利，客服人員服務良好。

I have had an issue with app / booking and after I contact the customer suport the problem has been fixed in a very short time.
Very professional , helpful , fast responsive , I totally recommend PetBacker 🐾🐾🐾💜.

This is a legit professional service provided for pets. The fees charge is very reasonable and rasional. Feel secured using Petpacker.

So good helpful and awesome

Jenny and Amy are very friendly customer service people.

Soy petsitter,y estoy encantada de trabajar con petbacker porque ofrece muy buena atención y ayuda tanto a cuidadores como a dueños de mascotas. La recomiendo 100% 😍🐕😋😸☺️

Petbacker . Woofwonderland lebanon. Rana. Not posting my reviews . Here it is.
I do not recommend rana s boarding: she promotes use of crate up to 8 h for dogs incl. Large dogs. German shepherds for instance. If she helps with a rescued dog (the german) she takes full control even though the initial rescuer paid the vaccine and needed meds. Etc..she rushes into giving rescued dog to first comer who would play with dog 2 months then gets bored... Signs Dog was not well fed(adopter found dog skinny.). When her. Rana's materialistic needs are not met as expected she shows her true colours (rude) easily overlooking dog's best interest . Not trustworthy. I do not recommend

Safe and trustworthy.. very convenient

First off, the UI is very intuitive - not difficult to navigate, so even for first time users like me, I can find the options I need.

Second, I'm very pleased with how many different kinds of services there are and how they are organized into clusters. You just have to do your due diligence to choose the person offering the service you need - for me, it was a service so worth it and I'm very pleased with.

Third, I had a problem with my review and I asked for it to be edited so I reached out to their CSR and they replied within the hour and my problem was resolved shortly after - even tho it was a Sunday! I'm very happy with that!

Fourth - secured payment! So appreciate that, so even if there are sketchy people offering their services on the website, the app has a degree of control.

If I were to suggest some changes, it would be these:
1) An option to edit reviews. This can be limited to an x amount of time after posting so that simple things like typos or whatnot can easily be edited by the poster instead of having to reach out to CSR.
2) A still available chat history even after a different job has been accepted. Before choosing the Pet Sitter I chose, I communicated with a lot of Sitters. I was disappointed when after accepting the services of the Sitter of my choice, I was no longer allowed to chat with the other potential Sitters so I may offer my thanks in entertaining my inquiry and other questions - I didnt want to just ghosted them after they had been so gracious with me. But yeah, unfortunately, I wasn't able to chat them further in the app. Maintaining the chat history is also helpful, I believe, should the initially hired job falls through, at least the consumer can go back and review previous conversations to gauge which is the next best thing. It will also be helpful in looking for future services.

So those two factors are the major reason why 1 docked 1 star. Still a great app tho!

Easy to use, I can make a significant income

I genuinely love this app 🐾
It has connected me with some of the most respectful and serious clients, and through their lovely pets I’ve had such meaningful and positive experiences.

As a pet sitter in Dubai, this platform has truly improved my quality of life… not only in terms of income, but also mentally. Being around animals is something I’m passionate about, and it feels like both work and therapy at the same time.🙏

I also appreciate how secure and structured everything feels. It gives peace of mind to both sides, which makes a big difference.

Compared to other apps I’ve tried, this one stands out by far. I highly recommend it.👌✨
It’s been a great experience overall.