PestControl.co.uk Arvostelua 

So bad. Would give zero stars if I could. Phoned Imran, he said he’d send me a message with an ETA, but that he’d get to us late afternoon / early evening. Had to call again as hadn’t heard anything by around 6pm. He was really unprofessional on the phone, sounded high to be honest, with people laughing in the background, and told me he was still an hours drive away and had 2 more customers to see before me. Pretty sure he just wouldn’t have bothered turning up.

How people run businesses like this is beyond me. Told him not to bother and have now found a professional who can come tomorrow.

Edited after reply - you need to get your outbound calls recorded asap as Imran really let your company down in the way he spoke to me yesterday. Glad I found a competitor of yours who was very professional and has resolved the issue today. I hope you choose better technicians in future who know how to speak to customers and don’t come across like a sulky teenager / rude boy. It’s so embarrassing for you.

Recently had to call this company out. Leo from the Nottingham branch was great.

He explained everything, was knowledgeable, professional and 'professionally curious' to not just react to the issue but prevent it happening again.

I’m not one to leave negative reviews, this has left me so disappointed!!
I made an appointment with the Peterborough branch. The appointment couldn’t come soon enough as we have a rat problem, but here I am now left looking for quotes yet again from other companies!!
Charlie (I believe) was due at 9am. At 9.20 I called the main office to see what was going on. Charlie called me…..he’s had a problem with his van all weekend and wasn’t coming!?! He just went silent on the phone. On asking if he would like to rearrange the day, he responded with ‘I dunno when it’ll be fixed’
Extremely unprofessional in my opinion on that side of things, if you know the transport you are using isn’t available, surely phone ahead and cancel? I cancelled work appointments this morning to be here. Do people not grasp this? The branch in Peterborough really need to look at adjusting how they deal with situations like this rather than not dealing with it at all. I completely understand that these things happen. However, when it has been broken down all weekend then surely make some calls to customers?

**edit to respond.
I appreciate you offering a second try. I’m sure you can understand when it’s a hygiene issue and you’ve already waited for a few days for the appointment to come also having taken the morning off work….I can’t chance another incident happening. I have now got someone coming out tomorrow. Thank you for responding.

Professional and prompt response time. Quality treatment of our cluster fly problem. Imran Edmonds is a top experienced reassuring technician. 👍⭐️⭐️⭐️

Would not recommend. Disgusting company. 0 stars if I could.

Booked appointment on Monday evening for Wednesday am got a call half hour before appointment time and been told that something happened with they car and they cannot come, earliest date Saturday. If you need emergency service not recommend.

Called today and the guy was so disinterested. Advised us to rip up our own floorboards ?!

Absolutely awful and wouldn’t recommend to bother even contacting them. As useful as a chocolate fire guard!!

I thought I would be dealing with a local company but
sadly not. A survey was done by Kyle at a cost of £60.
I paid that but received no invoice or receipt and was
informed that the boss would contact me with details
of rectifications,that was 4 weks ago and not a peep
from them. I don't want them to now as I have no
confidence in them to do the job. Don't deal with them.

We had been plagued by mice for several months. Tom did the initial visit and was able to give very useful advice. Konrad came for the second visit and identified the location where they were coming in, and we were able to block it and stop the ingress.

Leo came out to our property to remove bees and arrived within 3 hours. Explained everything brilliantly and did a very professional job. Would definitely use again

The site visit which lasted approximately 10-15mins cost £109 with very obvious findings and proposing very drastic measures as the pest issue was quite severe. We were able to control the pests without them and we are pest free without spending hundreds of £. I would NOT recommend this company to anyone.

Mainly thanks to the excellent and professional Imran Edmonds we had superb service from PestContol.co.uk.

Communication was excellent as was the service on the day of the survey.

The cost of the survey was also very fair and reasonable.

We used Pest Control (Worthing) and David came to sort our issue. He was very polite and professional. David solved our issue within 3 visits. I highly recommend David’s services, he’s worth every every penny.

Contacted Pest Control for a suspected wasp nest.
Spoke to Leo and he arranged to attend the following day. Very polite, knowledgeable and professional. Two small nests were removed. A thorough examination was made of the loft area and nothing else found.
Cannot recommend more highly. We now feel re-assured that the problem has been resolved.

Called Pest Control (Sittingbourne) at 8.30am and Kevin arrived at 11.15 am and by just after 12 noon had surveyed the loft and the entry area under a flat roof then fixed meshing to stop pigeons and squirrels from entering again. A Quick response, professional job at a reasonable price. Would recommend.

Rang Barry in Antrim on Monday, he called on Tuesday morning, identified the nest in my chimney to be honey bees. We agreed to check if local beekeepers might be able to relocate the nest. When they couldn't be called again on Wednesday and eradicated the nest.
Knowledgeable and friendly first class service.

Neil Came out on Sunday for wasps. Very professional. Came same day. Would recommend

I paid £180 for two visits then I spoke to neighbour who went to local authority who arranged a third party visit and the cost was £40 for 3 visits what a difference as you can imagine we were shocked at paying over 4 times the amount that a neighbour paid

A first class service, we live near fields so mice and rats are occasionally a problem. PestControl.co.uk is the first company we have used that hasn't just solved the problem but reviewed the entire property making suggestions on future prevention, guiding us to make changes ourselves to save money and where that was difficult giving us options. Thoroughly professional, I cannot recommend them enough.

Same day discovered woodworm, contacted Pest Control, sent pics and came to survey next day. Treated a few weeks after as was having work done on the house. Jamie was very professional and did a great job. First time buyers, it was a bit stressful, but he was very helpful and we felt assured after. Good guarantee on treatment, just remember VAT on top of quoted price!