Emperor Paint Arvostelua 1 989

Ordered on line than pick up my self .
No hassle at all girls are so polite.
This second property i have used this on
The best outside paint you can buy .it covers well just faultless and looks great I would not use anything else

Very efficient ordering system and delivery. Time will tell how the paint performs over time

Excellent service, next day delivery as promised. Product was well packaged, but not excessively, and arrived undamaged. Needed more than originally estimated and this was a "top-up" order but no issues with colour matching - looks great.

Excellent masonry paint easy to apply
Has made my walls ultra bright white

Excellent service

The delivery of the paint was very quick. It was the most expensive paint that I have ever used but worth every penny. You could tell the quality of the paint as you used it. I am very happy and impressed with the finished result.

As a uk based decorator (of 37 years) this product is by far the best masonry product on the uk market. Yes it’s a tad more expensive than your usual big box store stuff, but from first use with the solid content and coverage you can see why. Been using the last three years on externals and the service is second to none. Ordered at 3pm Friday thinking it would arrive by Monday earliest. Lo and behold Saturday delivery by DPD. Name me another company that does that free? Most companies charge extra for Saturday delivery. I’ve previously paid £30 extra for Saturday when I’ve been in a pickle. 5***** all round

Didn’t immediately realise that half of my delivery had gone missing but when I finally did I called Emperor and she could see that one box had been lost at the courier hub. The items were immediately re-despatched and arrived the next day! Fantastic service cannot fault them. Thank you!

Paint arrived the next day so good service. Haven’t applied the paint yet so can’t review that yet.

Really easy to order, next day delivery despite late order. Good customer support as had to call to verify order.
I have used this product a few times now, cured penetrating damp through single brick garage. Easy to apply.

Quick delivery from Emperor. Quality paint , great products.

Incredible masonry paint. Wish we had done it sooner. Easy application and travels far.

Easy to use website, ordered my samples and they arrived as promised in a strong cardboard box. All good. Great thank you.

Ordered some samples a few weeks ago and they arrived - great. Was then sent several marketing type. ‘Can we help you?’ type emails. I was then sent what felt like a less generic email from a specific person, albeit from a generic info email address. Replied to that on Monday this week, chased it up on Thursday and, this morning the same person has sent me the exact same email offering help. I am about to replay to that email again

All I actually want to know is will the primer or paint adhere to plastic beading? Or to stainless steel beading? And do you have any suggestions for paint colours that go with black or anthracite windows???

I note that most issues raised in the reviews on Trustpilot are relating to customer service. Based on my experience so far I am tempted to not bother buying what would amount to about £2k worth of paint.

Update - I actually got a reply - huzzah! Only NO, it only answers 1 out of 4 questions plus 1 that I didn’t ask. .
So this stuff can’t be used on stainless steel (or steel) beading, as it’s only tested on masonry and I still don’t know if it can be used on plastic beading.

So if I read their website correctly, it can be painted over previously painted surfaces - if that’s steel covered with masonry paint, will that take?

Can’t believe that for such an expensive and top rated product that there has been no consideration of or testing on products that are vital to applying new render I.e. beading

Used Emperor Masonry Paint on some newly applied render. I followed the application guidelines to the letter and used Emperor primer, the paint is easy to apply and covers very well. When the paint is dry it’s a lovely even matt finish and I’m very pleased with the results.
Some words of caution; I would recommend thinning the first coat by 10%, which makes it much easier to apply and that overall you’ll need a third more paint than the guidelines say, at least on new smooth render.

Great product easy to apply and delivery was very fast

Excellent service with very quick delivery. Time will tell if it’s as good as they say but first impressions are very good.

The service was first class the delivery to n.ireland was absolutely brilliant as other companies like weathertex are charging extortionate prices for delivery .