Edit: since placing the 1 star review here I have received my items. So I am upgrading to two stars. Given I had reached out before placing the review here with no response I feel that 2 is fair... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have worked for penny appeal for more than 3 years in Bangladesh. In 3 + years I have seen that PA UK's office's directors and couple of other staff grasp donated money through its various partners... Näytä lisää
My experience was ok Alhamdulillaah. The brother seemed decent I did qurbani for me and my family Quick and Easy May Allah guide the people working in this charity and make them the... Näytä lisää
Yritys on vastannut
Salem aleykoum everybody. I share some of your concerns. I have been giving to this and other charities.We must remember that ALLAH is witness to everything. He knows our intentions. Our intentions a... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Penny Appeal aids people in over 30 crisis-hit countries worldwide. Your donations help build wells, care for orphans, deliver medical aid, meals and open schools and orphanages
Yhteystiedot
Thornes Park, Horbury Road, Wakefield, WF2 8QZ, Wakefield, Yhdistynyt kuningaskunta
- 03000 11 11 11
- info@pennyappeal.org
- pennyappeal.org
3,7
Keskitasoinen
180 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It’s not about how many stars I give—or…
It’s not about how many stars I give—or anyone else gives—to Penny Appeal. What truly matters is the impact the charity delivers and how it changes the lives of those in need, helping them recognise and appreciate the work Penny Appeal does for them.
13. tammikuuta 2026
Vastaus yritykseltä Penny Appeal
Salam Mrs Dawar,
Thank you for such kind words.
The work we are able to do is because of generous donors like you.
Regards,
Penny Appeal Team, UK
Wonderful charity
20. joulukuuta 2025
Vastaus yritykseltä Penny Appeal
Hello Christina,
Thank you for your lovely feedback. We’re really grateful for your support and for taking the time to share this.
Kind regards,
Penny Appeal Team
Shameful charity
This is probably one of the worst charities, with unislamic manners and unethical practices. A charities integrity is also reflected upon the treatment of the people who work for them. After hearing several testimonies from employees and ex employees, there is a consistent pattern of incredibly poor/humiliating/abusive treatment towards employees/volunteers. This behaviour starts from the top down and I would recommend others to do their own research before donating. This is a shameful charity and have a lot to answer for. May Allah forgive and guide those responsible.
23. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Penny Appeal
Salam Mohammed Hafiz,
Thank you for taking the time to share your thoughts. We’re sorry to hear that such concerns have been raised and understand how strongly you feel about this.
Penny Appeal strives to uphold compassion, respect, and integrity in all areas of our work, including how we treat those who support our mission. While we don’t recognise the description shared, we do take feedback seriously and believe concerns are best addressed when shared directly and with specific detail.
We appreciate you raising this and remain committed to reflecting on feedback and continually improving.
Kind regards,
Penny Appeal Team
Event attended
I attended an event advertised for everyone showcasing two prominent speakers (Gabor Mate and Basem Yousef). The event was to begin at 6:30, everyone was ushered in and told to rush in. They had 6 different speakers, one in particular shaming people into donating publicly (Islam encourages anonymous donations). The main speakers didn’t come on until 3 hours later. Tickets were pricey, people were tired, it was a work day, poorly organized and misleading in its advertising. It felt like a scam event. I and many in the audience left when the redheaded man came on to shame people into donating. It was awful. People need to read into Penny appeal. Only 60% of the donated money ever goes to support a cause. One star is even generous.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Penny Appeal
Salam Z,
We’re really sorry to hear about your experience and appreciate you taking the time to let us know.
It sounds like the event you’re referring to was handled by Penny Appeal, Canada. Although this review has been left on the Penny Appeal, UK page, we want to make sure your feedback reaches the people best placed to support you.
Thank you for sharing your concerns.
Kind regards,
Penny Appeal Team
Pathetic
Its been numerous years since i contact them and tried again with them this year in January, called numerous times and guess what nothing its another year that is going to pass and this organisation is not interested in those who put their time,effort,energy to raise funds for them.
7. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Penny Appeal
Salam Hussain,
Thank you for sharing your feedback.
We’re really sorry to hear about your experience, this isn’t the level of support we aim to provide. Please share your details with us at info@pennyappeal.org so we can look into this urgently and get it resolved for you.
Regards,
Penny Appeal Team
Vastaus yritykseltä Penny Appeal
Salam Qamer,
Thank you for the kind words, it's donors like you who keep us motivated to do our very best!
Polite helpful
5. syyskuuta 2025
Vastaus yritykseltä Penny Appeal
Dear Saima,
Thank you for the kind review.
Regards,
Penny Appeal Team
Very polite and helpful
Very polite and helpful, good experience thanks for the help. Love
26. elokuuta 2025
Vastaus yritykseltä Penny Appeal
Dear Maria,
We're pleased to see you had a pleasant experience with us. Thank you for the kind review.
Regards,
Penny Appeal Team
Good serice and they were honest
Good service and they were honest . The service was good and reliable.
20. elokuuta 2025
Vastaus yritykseltä Penny Appeal
Salam Mohammed,
Thank you for the kind response. We're glad to have assisted you and hope to receive your support in the long run.
Regards,
Penny Appeal Team
Excellent service.
22. elokuuta 2025
Vastaus yritykseltä Penny Appeal
Salam Shamim,
Thank you for the amazing response. We're glad to see you so pleased with our service.
Regards,
Penny Appeal Team
We hope our fundsWe hope our funds utilized for the needy persons utilized for the…
We hope our funds utilized for the needy persons
19. elokuuta 2025
Vastaus yritykseltä Penny Appeal
Salam Muslim,
Thank you for donating through Penny Appeal. Insha Allah, your funds will reach the most vulnerable lives on time. May Allah (SWT) reward you generously for such compassion.
Regards,
Penny Appeal Team
Vastaus yritykseltä Penny Appeal
Salam Nadz,
Thank you for the brilliant response. It is indeed encouraging and will help us to deliver even better with greater impact.
Regards,
Penny Appeal Team.
Easy peasy
Straight forward easy to use. I wanted to donate it was easy and quick thank you.
1. elokuuta 2025
Vastaus yritykseltä Penny Appeal
Salam Shah,
Thank you for the kind reply. We're happy to see you had a great experience while donating and hope to receive your continuous support for a long time.
Regards,
Penny Appeal Team
Vastaus yritykseltä Penny Appeal
Salam Tamoor,
Thank you for the beautiful response. Jazak'Allah Khair!
Regards,
Penny Appeal Team
Fab easy transaction
1. elokuuta 2025
Vastaus yritykseltä Penny Appeal
Salam Parveen,
Thank you for such positive review. We hope you'll keep coming back to us and support even greater cause.
Regards,
Penny Appeal Team
Vastaus yritykseltä Penny Appeal
Thank you, we're glad to know you're happy with our services!
Vastaus yritykseltä Penny Appeal
Thank you, we're pleased to receive your valuable feedback!
Paid for a well in February 2023 to be…
Paid for a well in February 2023 to be built for my late father in law. It is now July 2025, and it is almost a year and a half late! I have called in excess of 40 times to be told that someone will call back and no one ever does. There is no phone number for management or complaints, only phone number is for donations! Whenever you speak to someone, they say they'll mark it as urgent and management will call back. After reading all these other reviews it really does make you think whether they're really scamming people.
Shame how the company is behaving as of late, I have used them previously to make wells for family members and they were all good. Not sure what has happened to them recently but it is not good. Can't get anyone to call back or respond to an email.
I did email, in April, and received an email back on 2nd May (Case 00019256 Acknowledgement) to say someone will respond within 20 days... been a couple months now.
8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Penny Appeal
Salam Anoir,
We’re deeply sorry for the delay and the distress it has caused, especially as this was a gift of sadaqah jariyah for your late father-in-law (may Allah have mercy on him)
Please accept our sincere apologies for the lack of updates. We know how important this is and are currently reviewing your case to provide a resolution as soon as possible.
Kindly email us at info@pennyappeal.org with your donation reference so we can follow up properly. Thank you for your patience and for the trust you’ve placed in us over the years.
The agent spoke to did not call back…
The agent spoke to did not call back within the hour
His name was Haris
He said to me some will make dua
He will give me name of person which never took place
4. heinäkuuta 2025
Vastaus yritykseltä Penny Appeal
Thank you for bringing this to our attention, and I'm truly sorry to hear that you didn't receive a call back as promised.
This is not the experience we want for any of our supporters, and we’re keen to make it right. Please could you email us so we can look into this urgently and get back to you without further delay?
We truly value your support and appreciate the chance to put this right.
Warm regards,
Penny Appeal Team
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