Very poor customer service, 1 of 2 items never arrived, had to chase up with 3 email, was fobbed off/ignored. Fortunately just been able to get a refund from PayPal. Do not recommend this company at a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
OK so I placed an order and realised IMMEDIATELY I'd put .con instead of .com on the end of my email. So I emailed them as no phone number is available on their website not unusual I guess these days... Näytä lisää
Yritys on vastannut
My dog loves his new donut dog bed...perfect size for him He's a cockapo and we ordered a large size. He loves to sleep with his head supported hanging over the side so he's very happy and looks comf... Näytä lisää
My order arrived late, I emailed to try and find out when it was due however did not receive a reply despite the website stating 24/7 customer support. My order finally arrived and the dog bed I orde... Näytä lisää
Yritys on vastannut
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 79 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
DROP SHIPPING
DROP SHIPPING - use your name and address and ship directly from Temu or similar - even use the same photos …. Do not use

Vastaus yritykseltä pawfect4pets.co.uk
Beautiful item. Cannot fault this company.…
I have just received my little cat bed for my new kitten, and I am thrilled with it. The bed is gorgeous, just as advertised. Speedy delivery. Please try this company for your needs, you will not be disappointed. Thankyou so much for a wonderful item and good service.
I wish I had read Jo’s and others views…
I wish I had read Jo’s and others views of this “family” business before I bought the dog bed!
Rude…yep, never been spoken to like that before, when asking for a refund, because I didn’t like the quality of the bed….actually my dog wouldn’t sit in it!!
I was told they had been in TV, wow that means a lot.
They need to get a better customer service attitude!!!

Vastaus yritykseltä pawfect4pets.co.uk
RUDE RUDE RUDE
RUDE RUDE RUDE
Update - did not keep item refused delivery - have proof of delivery screen of delivery driver of item refused - took video with neighbour as witness as I thought this might happen
Also I have blocked email address as didn’t want to receive any further rude threatening messages. Again evidence available
DO NOT USE THIS COMPANY - shipped straight from China……
Email response rude and now threatening with a defermation claim because I’ve put up a negative review .
He has also sent me very rude emails and I feel threatened and bullied
Also the responses he has put in his reply are edited to make me look bad
EDIT- the owner emailed me directly warning me to take this post down otherwise deformation action would be taken.
This is an abuse of my personal data by contacting me via email about something other than my purchase . Also use of any information I have provided to this company cannot be used for any other purpose then providing me for goods .****** I request publically to this company that all my personal information be deleted and request no further contact as this has caused me upset and stress . ***** Threatening emails of legal action are a misuse of personal data .
It seems like I’m not the only one who has suffered reading the other reviews .
Update - did not keep item, refused delivery - have proof of delivery screen of delivery driver of item refused - took video with neighbour as witness as I thought this might happen and photo of parcel , which had been sent from China . Refused delivery on 18/09 - have tracking email from Evri.
Also I have blocked email address of owner as he was sending me emails from his personal address and didn’t want to receive any further rude threatening messages. Again evidence available HAPPY TO PROVIDE ALL TO TRUST PILOT (and have already done so)

Vastaus yritykseltä pawfect4pets.co.uk
All Seasons dog jackets
Last year I ordered 4 Waterproof dog jacket with harness for my 4 Morkies which were great. In June 2024 I ordered 4 All Seasons dog coats. When they arrived they were too big, and Pawfect4pets were extremely helpful and replaced these, they even sent the replacements before I'd returned the other ones. Their customer service is excellent and I can't recommend them enough.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY, IF I COULD GIVE IT A ZERO STAR I WOULD. MY ORDER NEVER ARRIVED, I WAS PROVIDED FALSE TRACKING INFORMATION AND THEN LIED TO BY THE OWNER. AVOID! AVOID! AVOID! AVOID! You certainly did not offer a refund and I have your messages to prove otherwise hence myself making a claim through PayPal to retrieve my money,plus I didn't wait a month I waited 15 business days as per your terms and conditions. You seem to have an answer about everyone's complaint and blame them. WE CANT ALL BE WRONG, AVOID ,AVOID ,AVOID! If anyone can send 6 emails in 30 seconds I would be very surprised! The only rude person is yourself and you have also just proved how much you lie. I ham happy to supply screen shots of your lies to anyone who would like to see? What an awfull company and awfull customer service. I hope everyone reading these reviews can see what a charlatan you are . AVOID, AVOID AVOID!
Again you are showing what everyone is saying about you and you awfull company :)) when will you learn?? You are your own worst enemy.

Vastaus yritykseltä pawfect4pets.co.uk
My One-stop Shop for Pet Supplis
Pawfect4Pets has been my go-to for all my pet supplies. Their website is easy to navigate, and they offer a wide range of high-quality products. My recent order was delivered quickly, and everything was packaged well. I appreciate their excellent customer service and will continue to shop here, Highly recommended!
Consistently Positive Experiences
Every experience I've had with Pawfect4pets has been positive. The quality if their products is unmatched, and their prices are very reasonable. My recent purchase arrived in perfect condition, and my pets are thrilled. Their customer service is top-tier, making the entire shopping experience seamless. i wouldn't shop anywhere else for my pet supplies.
Great Shopping Experience
Pawfect4Pets has been my go-to for all my pet supplies. Their website is easy to navigate, and they offer a wide range of high-quality products. My recent order was delivered quickly, and everything was packaged well. I appreciate their excellent customer service and will continue to shop here. Highly recommended!
My One-Step Shop for Pet Supplies
Pawfect4Pets has been my go-to for all my pet supplies. Their website is east to navigate, and they offer a wide range of high-quality products. My recent order was delivered quickly, and everything was packaged well. I appreciate their excellent customer service and will continue to shop here. Highly recommended!
Fantastic Quality and Speedy Delivery
I recently purchased several item from Pawfect4Pets, and I'm extremely satisfied. The quality of the products is fantastic, and they arrived promptly. My pets loves everything! The customer service team was also very responsive and helpful when I had questions about my order. I highly recommend Pawfect4Pets to all pet owners!
Excellent Service Every Time
Pawfect4Pets consistently provides excellent service and products. I've ordered from them multiple times, and each time the experience has been wonderful. The products are always of the highest quality, and their shipping is prompt. Their customer service team is friendly and quick to assist with my issues. Highly recommend Pawfect4Pets for all pet owners!
Highly Recommend Pawfect4Pets
I've been a loyal customer of Pawfect4Pets for a while now, and they never disappoint. Their products are top-notch, and they always have what I need for my furry friends. The delivery is fast and reliable, and their customer service id exceptional. I can't imagine shopping anywhere else for my pets'needs.
Excellent Products and Service
I recently purchased several items from Pawfect4Pets, and I'm extremely satisfied. The quality of the products is fantastic, and they arrived promptly. My pets love everything! The customer service team was also very responsive and helpful when I had questions about my order. I highly recommend Pawfect4Pets to all pet owners!
Dire- keep away cheap not for purpose products
Dire. The products are cheap crap and you can’t get hold of anyone don’t buy!
I bought a honeypot bed in size Large for my 3.4kg Persian cat and she doesn’t fit. In fact I think only a pet rat or small rabbit would fit in it maybe.
The quality leaves a lot to be desired and good luck emailing or trying to live chat with them- bloody awful! Never again!
As you can see from the response, the company have a bad attitude and cannot take the fact that I have called them out on the inability to contact them. Saying that my review is not accurate says a lot about the business. It doesn’t matter where it is sold when the product is not fit for purpose. My cat is only 3.4kgs and can be verified but the bed is tiny! Why would I spend the time posting a bad review if this weren’t true-I was hoping to post it on Instagram as a win but I most certainly won’t be. I would look at other reviews where people have found the products on Temu, maybe their other products are ok but I wouldn’t risk buying from them ever again!

Vastaus yritykseltä pawfect4pets.co.uk
Extremely unprofessional and from Temu
I can confirm that products are from Temu. Found my cat bed on there for less than half the price and these guys even used the same photo! Contacted customer service as I wanted to cancel. Extremely unprofessional… literally tried shouting over live chat in capitals when I confronted them for their products. Avoid at all costs. Better off at pets at home.

Vastaus yritykseltä pawfect4pets.co.uk
Bad quality, rude customer service.
Terrible quality dog bed - lumpy flat padding. Looks nothing like the photos. Suspect has been shipped from Temu as they offer identical looking bed for a fraction of the price and it took over 2 weeks from dispatch to the bed arriving. Very rude and condescending customer service when requested a refund. Had to pay my own fee for return. Sent the bed back 2 months ago via first class delivery and still not seen any refund. Have not had a reply to my most recent emails.

Vastaus yritykseltä pawfect4pets.co.uk
Ordered a dog hoodie
Ordered a dog hoodie. Checked the size guide, measured my dog and ordered the size recommended as per size guide
Item arrived and is so small and doesn't fit. Total waste of £20.

Vastaus yritykseltä pawfect4pets.co.uk
Order dog bed
Order dog bed
Took ages to arrive
Didn't even bother opening packaging as I was sure they probs ordered off temu waiting then sent to me for big profit.
Trying to get a refund I was told surely I can find use for the bed as they are very disappointed in me which was unacceptable.
Pleased I used PayPal to secure my money

Vastaus yritykseltä pawfect4pets.co.uk
2 happy dogs and owners
Have just received the large dog car seat, which is almost the size of a sofa. It's perfect for our Westie and Jack Russell. They can cuddle up on long journeys without both having to try and squidge on one seat.
After reading the negative reviews I was a little nervous but the whole process took 2 weeks and I was informed along the way about my order and given a delivery date.
I would definitely rate this 5 stars and wouldn't hesitate to use them again.

Vastaus yritykseltä pawfect4pets.co.uk
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