Recipe Kits by Pasta Evangelists Arvostelua 

Mac and cheese bites are a strange greasy inedible thing. Brisol

Ordered pasta for a birthday meal, despite chasing the order throughout the day it arrived at 9.45pm and had to order something else for the birthday girls meal.

Really disappointing, can’t use this for the purpose it was ordered for now, asked for a refund and was happy to return the products but all we got was an apology email, will be avoiding Pasta Evangelists from now on as unreliable and completely unreliable service.

Out of date food. No one answers the phone. Worst service.

Delicious fresh pasta ravioli dish and superb Tiramisu,

Absolutely shocking i ordered and got nothing like what I ordered unfortunately it wont let me upload photos to show how bad the items were.

Had a lovely morning doing the valentines pasta class. Was so good. Myself and my husband did it together. Would definitely recommend. We will be doing more. Thank you

Food quality is very unreliable. Everything is overpriced. My local Italian does much better for cheaper.

I used to order their cook at home recipe kits every other month as a treat. Absolutely delicious, fresh, flavourful and the menu changed every week with different specials each time. Like everything, the price has gone up hugely in the last year and a half, so I ordered less often or with a discount code. I contacted them about Christmas dishes last year as they were delicious in previous years. They told me when the menu would go live on the website and then it just never did. So they never did any Christmas specials which seems like a silly idea as I'm sure it would have been popular and people are happy to spend a bit more that time of year as a treat. On top of that, for months their weekly menu is exactly the same dishes. No variety, no change at all. I was given a gift card to use that I'm not interested in using until they mix up the recipes. Very very disappointing. They've lost what made them so special and unique. Maybe to focus on their restaurants instead but for most people who don't live near London, it seems a really bad business move to not put the same energy and variety into the thing that made them big. Such a shame.

I ordered a burrata salad tha came with mould, absolutely disgusting, I will never order from this place again!!!

I booked a table at Pasta Evangelists in Farringdon a day in advance and confirmed the following morning. I then received a pro-forma email around three hours before my booking, bluntly stating my table was canceled. No explanation, no apology. When I phoned the restaurant I was abruptly told they now had a private pasta tasting. I asked to speak to a manager. They Hung up. Diabolical customer service.

My daughter and I just love Pasta Evangelists. The food is always so tasty and we order nearly every week as can’t get enough of it. PASTA5

Overpriced for the quality and quantity of food. Final pasta was served in a cardboard box, and we asked if we could get plates (given that it’s an actual restaurant), and received a very rude refusal. What a joke!

I had 2 previous great experiences of Pasta Evangelists home recipe kits but it all went horribly wrong in December 2025.

I ordered another home recipe kit using a combination of gift vouchers and my own cash. On the day of delivery I got an email from Yodel saying my parcel was damaged and to contact PE. I contacted PE who quickly arranged for a replacement delivery to be sent a few days later.

My replacement order was due for delivery between 3 and 5pm. I tracked it online just before 5 to find that Yodel had stated that delivery had been refused. This was categorically untrue, I had been sitting at my front window watching out for the delivery and nothing arrived.

Very disappointed by this point, I asked PE for a refund, which was processed as part cash, part account credit, given the gift vouchers.

Fast forward to January 2026, I placed an order purely to use up my £18 my account credit. Delivery was due today and I received an email from Yodel this morning saying they can't deliver and to contact PE.

Given this is the third failed order within a month, I asked PE if they could refund my bank account as for obvious reasons I don't want to order from them again so store credit is useless. However, they said they cannot do this due to "system limitation" on their side. So I am stuck with £18 I can't use because every time I try, they don't fulfil my order!

Truly disappointing experience, would not recommend.

When they actually deliver and deliver on time (rarely) the pasta is tasty enough for the price and convenience. We used to order here quite regularly. BUT they are at the mercy of Uber to deliver so you can watch on in despair as rider after driver accepts then cancels your delivery and eventually they cancel it altogether. We have also had times when they've called to ask to change our order and we haven't been refunded the difference in price when the dish that was available was cheaper than what we'd ordered originally.

The team resolved multiple delivery issues I wash having for pasta making kits - they were helpful and responsive.

The only redeeming thing out of ALL of this is the angel that is Katrina who really was trying to get things organised for us. We placed an order at 5:40pm through the JustEat app and for nearly 6 HOURS, our order was getting pushed back. There was no way to contact the restaurant, it took over an hour of searching to find any kind of phone number and then I got put through to Katrina who really was trying to help at 8:43pm and it then took the restaurant until 9:01pm to call and inform me some choices were no longer available, fair enough, I chose from the substitute options, they offered a dessert on the house and then we waited some more. It then gets to 10:11pm for me to call again as still the number is getting pushed back and back and Katrina then gave us a discount code and assured us she would chase up the kitchen (honestly such a sweetheart) but then the kitchen closed at 11pm with us having nothing delivered. This brought us to another nightmare with JustEat as the restaurant hadn't marked the order as cancelled or delivered so we then had to fight over 4 different calls to try and get a refund. Honestly very disheartening experience, the communication is appaling and having worked at a restaurant with a JustEat machine, I know there is a way for them to have gotten through to me earlier and there are so many other measures and steps that could have been taken to avoid this whole scenario.

do not order from here if you are hungry,delivery is hours in or hour communication.
they never have what you order and will try ONCE and once only to contact you to offer what they can cook for you.second terrible experience,once can be forgiven but twice is shoddy,will not order again.customers be prepared to be disappointed.

I just wanted to shout out to Katrina who has helped me massively today. I ordered a Pasta kit from their website and in transit got battered and they broke the salt container and it was everywhere. Katrina responded within 2 hours and had sent out a new kit to be delivered in time for Christmas still as it's a Christmas present. Don't think I've ever received such a fast response. Incredible!

We didn’t even get to eat here! I booked a table online and stated one member of the party had a nut allergy and all was accepted. When we arrived they asked about allergies and so I stated it again. The waiter returned and asked if it was severe, to which I said yes. We were then told to leave! Beware if you have a moderate or mild allergy as apparently it is ok for you to be exposed to the allergens! Feel really let down, full on discrimination against people with allergies. I didn’t expect this when every other restaurant I have ever been to has been able to manage.