The agent was AWESOME, helped me navigate the website to pay & finding a spot closer to the elevator as I’m handicap coming for physical therapy
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I spent 15 minutes stopped in traffic to download an app and make a payment. There was a person that helped me through it but I was blocking traffic and it was incredibly stressful to have to prepay... Näytä lisää
I don’t like the system for paying. There is no ticket or proof that I paid for parking. I tried 3 credit cards and the machine rejected all of them. I finally paid by scanning the QR code but it was... Näytä lisää
Yritys on vastannut
It was a wonderful learning experience.
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
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Yhteystiedot
2121 K St NW, 20006, Washington, DC, Yhdysvallat
- (202)391-3295
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I spent 15 minutes stopped in traffic…
I spent 15 minutes stopped in traffic to download an app and make a payment. There was a person that helped me through it but I was blocking traffic and it was incredibly stressful to have to prepay on an app. Can't you just use Parkmobile for this?
It was a wonderful learning experience.
the app is horrible
the app is horrible, the staff is not trained in the garage to help or answer any questions
The agent was AWESOME
The agent was AWESOME, helped me navigate the website to pay & finding a spot closer to the elevator as I’m handicap coming for physical therapy
Terrible internet inside garage; no clear info
Terrible internet service inside garage. No written instructions anywhere to explain you need to pay at outset of parking instead of at finish. Only one attendant, and she had to keep walking from her parking station at entrance down to garage to help people, so people who never parked there previously had no idea what they should do.
Had to pay in advance
Had to pay in advance, then was unable to get a refund when I left after 2 minutes.
The app asked if you want yo ‘save my…
The app asked if you want yo ‘save my credit card info’ - but it doesn’t save it. You have to enter the card number every time. If you work in the building it should be easier to pay
Worst parking garage in DC
Worst parking garage in all of Washington DC. Four times I pulled in and four times your garage assistant told me to back up so cars could leave the garage. It is so narrow that cars can NOT both arrive and depart. Then, what is worse is that your machine for credit cards doesn’t work. It failed on two credit cards of mine that are fully functional. The failure was your garage and your credit card machine, not my credit cards. And your employee was a complete idiot. Why do you even bother to ask for reviews for the worst garage in all of Washington DC? I bet you delete this review.

Vastaus yritykseltä Parking.com - 2121 K ST
Too complicated
I don’t like the system for paying. There is no ticket or proof that I paid for parking. I tried 3 credit cards and the machine rejected all of them. I finally paid by scanning the QR code but it was all so complicated that I was late for my Dr’s appointment. I am not coming back to this garage. Also the attendant had a very thick accent that made it too difficult to understand what she was trying to explain.

Vastaus yritykseltä Parking.com - 2121 K ST
Parking attendant was very nice and…
Parking attendant was very nice and professional

Vastaus yritykseltä Parking.com - 2121 K ST
Denied entry, no refund
I was denied entry into the garage because it was full, even though I arrived at my scheduled booking time. I tried to cancel the reservation in the app and online and was not able to. I have called and emailed parking.com for a refund and my refund still has not been issued.

Vastaus yritykseltä Parking.com - 2121 K ST
I purchased a parking space for 11 a.m
I purchased a parking space for 11 a.m. Thursday, June 8., and when I arrived around 10:45 the parking garage was full, The woman attendant said that they are not responsible for purchases made online!!!!

Vastaus yritykseltä Parking.com - 2121 K ST
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