I had paid in advance was told by the parking attendant that they were full. I asked for a refund but he said we do not give refunds. I had to wait outside for 20 minutes before I could get in. In the... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Parking.com made for a fantastic visit to New York City. The reservation process was straightforward and simple and the value tremendous. I would not hesitate to use this service again. A+++
Yritys on vastannut
Reserving parking like this makes everything so easy. After driving 4+ hours you do not have to work about finding a parking place. You already know you have one!
Yritys on vastannut
I purchased a space in advance--arriving at 5:30 in the evening so that I had guaranteed parking for an XMAS performance I was attending. When I reached the garage, there was a sign up "monthly parki... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Yhteystiedot
20 West 13th Street, 10011, Manhattan, NY, Yhdysvallat
- (212)321-7500
3,1
Keskitasoinen
48 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The lot was full when I arrived at my…
The lot was full when I arrived at my scheduled time.
4. maaliskuuta 2025
Excellent service
6. marraskuuta 2024
Total pain to get car
Total pain to get car. Issues with app, English and disgruntled attendant
3. marraskuuta 2024
I reserved a spot and when I pulled up…
I reserved a spot and when I pulled up to the garage, it was closed and a sign said they were full. Couldn’t even get in to speak to anyone. Terrible
17. syyskuuta 2024
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
We sincerely apologize for the inconvenience you experienced. We understand how frustrating it is to arrive at a location and find it closed, especially after making a reservation. We will investigate this issue further to ensure that our signage and communication are accurate and up-to-date. We will also issue a refund.
Thank you,
Parking.com
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy Peasy
Reserving parking like this makes everything so easy. After driving 4+ hours you do not have to work about finding a parking place. You already know you have one!
10. kesäkuuta 2024
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review, Timothy. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
quick refund of unused parking spot.
the street was closed. I asked for a re-fund and I got it thank you -- parking.com
28. maaliskuuta 2024
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad that everything worked out.
Thank you,
Parking.com
Unresponsive & Poor Service
I pre-booked
through their website to secure a spot. When I arrived at the garage,
the gate was down preventing me to enter and there was a sign that said
“sorry the lot is full.” I honked my horn repeatedly for nearly 10 minutes
before I had to leave and find another garage in order to not miss my
meeting. I was extremely disappointed by my experience and demanded a full
refund. However, after several outreach attempt I never heard back from the organization.
27. maaliskuuta 2024
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry to hear this and have escalated it to the local management team. Our records do show you were refunded. If you need to contact us, please reach out to us at RMMnewyork@spplus.com.
Thank you,
Parking.com
Horrible experience
Horrible experience. I got rejected by the parking lot so I asked for a refund for 4 times. On the 5th call I was told that I need to submit proof that I parked elsewhere. It was a Sunday so I was suggested to park on the street and so I did. The morosity in refunding me for a faulty reservation system is blowing my mind. This is definitely the worst experience with a parking app I have ever had. I feel like I’ve been scammed!!!!!
24. joulukuuta 2023
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Hi - we are very sorry to hear this. We are going to look into this right away and will reach out directly.
Thank you,
Parking.com
Everything went great once I reserved…
Everything went great once I reserved and got to the lot they just had to scan and all went well
11. joulukuuta 2023
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
easy to use.
5. marraskuuta 2023
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Always an easy and pleasant experience!
2. marraskuuta 2023
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Parking attendant was rude
12. lokakuuta 2023
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review, Angel. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Good customer service
14. syyskuuta 2023
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review, David. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
A Great Trip To NYC Made Even Better
Parking.com made for a fantastic visit to New York City. The reservation process was straightforward and simple and the value tremendous. I would not hesitate to use this service again. A+++
29. heinäkuuta 2023
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. This is great to hear!
Thank you,
Parking.com
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry that this happened and will reach out directly.
Thank you,
Parking.com
This company might actually be fraud
I wasnt able to use the code sent to me at the garage. The garage made me pay 33% more on site. Then I could not get a refund from the website. So I paid twice for a garage spot. Don't use this service. It's actual robbery. I will be in touch with my cc company since this website is not willing to make things right.
27. maaliskuuta 2023
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.
Thank you,
Parking.com
Professional service.
16. helmikuuta 2023
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I had paid in advance was told by the…
I had paid in advance was told by the parking attendant that they were full. I asked for a refund but he said we do not give refunds. I had to wait outside for 20 minutes before I could get in. In the attendant defense he was working alone. He seemed very stressed.
17. joulukuuta 2022
Vastaus yritykseltä Parking.com - 20 WEST 13TH ST.
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
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