Palome Arvostelua 194

TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I chanced upon this website and am so pleased I did. I ordered some items and made a stupid mistake by ordering twice. I wrote to their customer service and Ilona sorted it out. She was profession... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The little short sleeved cashmere jumper just perfect & very reasonably priced It arrived promptly & beautifully packaged in the most exquisite tissue paper There was also a little present of a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I hadn't used or heard of Palome before and found them because they had the perfect pair of shorts I'd been looking for. The experience exceeded my expectations. I really appreciated the price for su... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My daughter introduced me to Palome (and treated me to one of your beautiful silk scarves for Mother's Day, which has already received so many compliments). I recently bought your navy and white strip... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Naistenvaateliike

Yrityksen kirjoittama

Timeless staples from the world's finest ateliers. Exquisite fibres and textures. Grade A Mongolian cashmere, Japanese and Italian denim, linen and organic cotton, crafted with care.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

194 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

First purchase from Palome and I am…

First purchase from Palome and I am loving these jeans - so comfortable and flattering - I keep checking the website for new items!

1. elokuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi MF,

We’re so happy to hear you’re loving your new jeans! Thank you for choosing us for your first purchase, we can’t wait to share more pieces you’ll fall in love with.

Warm regards,
The Palome Team

Saanut 4/5 tähteä

Delighted with my purchases

Pleased with my purchases, nice quality and fit, very happy and will definitely order again. I agree with other reviewers that sizing runs slightly large. Delivery was really quick too. Not 5 stars because I was slightly disappointed to see they’re manufactured in PRC, but I’m a realist and appreciate that’s probably how they keep costs down.

7. elokuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Stella,

Thank you so much for your thoughtful feedback. We’re really happy to hear you’re pleased with the quality, fit, and quick delivery of your pieces.

Our garments are manufactured in the PRC, working closely with trusted partners who share our commitment to quality and craftsmanship. We use the downtime in the world’s best ateliers and factories when they’re not too busy — our current makers are in Italy, Japan, and the PRC. We’re also adding new partners all the time and expect additional European factories to come on board in the new year.

We truly appreciate your understanding and support, and we’re so glad you’ve discovered Palome.

Warm wishes,
Ilona

Saanut 5/5 tähteä

The most beautiful high quality…

The most beautiful high quality clothes, honestly they feel so perfect on and they arrive so beautifully packaged! Amazing customer service and can't wait to buy more. I'm officially addicted.

1. heinäkuuta 2025
Palome-logo

Vastaus yritykseltä Palome

Hi Alexandra ,

Thank you so much for your lovely message — we’re thrilled to hear how much you’re enjoying your pieces and experience with us! It means so much to know you appreciate the quality, fit, and care we put into every detail.

We can’t wait to have you back for your next order!

Warm wishes,
Ilona

Saanut 5/5 tähteä

Despite trepidation on ordering, this Company really came through!

Was a bit worried - particularly as I couldn’t pay by PayPal so just bought the lovely cream cardigan - even though I’d looked at the navy/cashmere navy sleeveless top. And hoped. Quickly arrived. Beautifully packaged and lovely quality. Will def look at other stuff now.

Re sizing. I’m 5 ft 3 and normally a size 8. Checked out their sizing guide and went for a 6 with fingers crossed. Fits fine. Arms very slightly long but look fine as draped over top of hand. Love it!

5. elokuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Jenny,

Thank you so much for your thoughtful review - we’re thrilled to hear you’re loving your cardigan, from the fit to the quality.

As a young brand, every piece of feedback means the world to us. We’ve just launched PayPal as a payment option (thank you) , so it will be available for your future orders. We’re so happy you’ve found the sizing guide helpful, and we look forward to bringing you many more pieces to enjoy.

With warmest wishes,

The Palome Team

Saanut 5/5 tähteä

Excellent quality & service

All I have done recently is tell everyone about Palome, after ordering 6 items from them and every single one is stunning. The jeans fit like a glove (who likes jeans shopping anyways…this makes it actually enjoyable!) and when I wear the cardis I get so many comments asking where they’re from. The cashmere jumper is effortlessly gorgeous and fits beautifully.
I genuinely feel my entire wardrobe could be Palome now! The orders arrived in super quick time to top it all off.

31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Kate,

Thank you so much for your wonderful message — it truly means a lot to us! We’re so happy to hear how much you’re enjoying your pieces, from the jeans and cardigans to the cashmere jumper.

It’s lovely to know you’ve been sharing Palome with others and that the fit, feel, and delivery all met your expectations. We’re delighted to be a part of your wardrobe and can’t wait to share more pieces you’ll love.

Warm wishes,
Ilona

Saanut 5/5 tähteä

My new favourite retailer

My new favourite retailer.
The cashmere, linen and silk are all incredible quality and the styles feminine and timeless. The price point is incredible and probably unbeatable!

29. heinäkuuta 2025
Palome-logo

Vastaus yritykseltä Palome

Hi Scout,

Thank you so much for your kind words — we’re thrilled to hear Palome has become a new favourite for you! It’s wonderful to know you’re enjoying the quality and feel of our cashmere, linen, and silk pieces, as well as our timeless styles.

We truly appreciate your support and lovely feedback.

Warm wishes,
Ilona

Saanut 5/5 tähteä

Love this brand simple and great quality

Love this brand simple and great qual

21. heinäkuuta 2025
Palome-logo

Vastaus yritykseltä Palome

Hi Claire,

Thank you so much for your lovely words. We’re so happy to hear you love the simplicity and quality of our pieces — that’s exactly what Palome is all about: timeless design, made beautifully and meant to last.

Warm wishes,
Ilona

Saanut 5/5 tähteä

Stunning quality

Stunning quality! Classy, stylish high end style and fit but at affordable prices - so pleased I have found your brand! Divine pieces!

27. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Catherine,

Thank you so much for your beautiful review. We’re thrilled to hear how much you love your pieces and that the quality and style have stood out to you. Palome was created to bring timeless, high-end design to life at accessible prices — so your words truly mean a lot.

Warm wishes,
Ilona

Saanut 5/5 tähteä

Brilliantly cut jeans.

Brilliantly cut jeans.

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Hannah !

Thank you so much for your lovely words — we’re thrilled to hear you love the cut of your Palome jeans!

Warm wishes,
Ilona

Saanut 4/5 tähteä

Beautiful clothes at a fantastic price

Beautiful clothes at a fantastic price. Very speedy delivery via DPD, arriving on a Sunday. I bought the Wimbledon jeans - gorgeous fit at the waist & hips but far too long. Even if I wore 6 inch heels! I’m 5’7” so am not remotely petite. It’s unusual for trousers to be too long for me. I will need to get them taken up. Cashmere cardigan in peony. Also beautiful but a tiny bit on the big side. I’d say this brand runs a soupçon on the large side. I might size down on knitwear in future. But will definitely buy more from this brand! Oh and there was the most gorgeous scent when I opened the box - they must use scented tissue paper, which was a lovely touch!

20. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Julia,

Thank you so much for your wonderful and detailed feedback — it means a lot to us! We’re so happy you love your pieces and appreciated the packaging (and our signature scent ).

Your comments on fit and length are really helpful — we’ll share them with our design team as we’re always refining our cuts. We’re delighted you’ll be shopping with us again!

Warm wishes,
Ilona

Saanut 5/5 tähteä

Ordered a couple of items

Ordered a couple of items - both were high quality, packaged beautifully in sustainable packaging. One wasn’t cut quite for me so I’ll return that, but the Lilas top I will keep - lovely quality for the money. The free gift was gorgeous as well, and also high quality and well designed, which is rarely the case when a brand throw in a freebie. This brand seems to be getting a lot right: small batches, sustainable and economical business model, good quality.

17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Kat,

Thank you so much for your lovely and thoughtful review — it means a lot to our small team. We’re delighted you’re enjoying your Lilas top and that you appreciated the quality, packaging, and little gift inside.

We’re so grateful for your kind words about our small-batch, sustainable approach — it’s wonderful to know it resonates with you.

Warm wishes,
Ilona

Saanut 5/5 tähteä

Beautiful clothing at excellent price,

Beautiful clothing at excellent price.
Delivery is quick and arrives in gorgeous packaging.

17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi there !

Thank you so much for your kind words — we’re thrilled you’re loving your Palome pieces and that your order arrived quickly and beautifully packaged.

Warm wishes,
Ilona

Saanut 5/5 tähteä

Seriously Impressed

Wow. This brand is amazing - if you are looking for serious style and exceptional quality with prices that are kind on the wallet then Palome is the answer. I have had so many great compliments on my Moorgate jeans which are a new loved favourite already, the cashmere is super high end soft as is the beautifully cut Belleville silk shirt and packing the Kensington dress for summer holiday chic! Seriously impressed and I can’t wait to buy more. French fashion at its best with pricing that will make it my new go to brand! Hooray! Fast and fragrant delivery.

9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Chloe !

Thank you so much for your wonderful message — we’re absolutely thrilled to hear how much you’re loving your Palome pieces! It’s such a joy to know your Moorgate jeans, cashmere, and Belleville shirt have become new favourites !

We’re so grateful for your kind words about the quality, style, and experience — they mean the world to our small team.

Warm wishes,
Ilona

Saanut 5/5 tähteä

Really excellent quality at an affordable price…

Bought three tops- all really excellent quality and fit perfectly. Keeping all three which is a rarity for me! Feels very luxurious and I look forward to stocking up again for my winter wardrobe. And super fast delivery, which is a bonus. Great to find a new brand which exceeds expectations.

16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Alexandra,

Thank you so much for your wonderful words — we’re delighted you’re loving your new Palome pieces! It’s always such a joy to hear when everything fits perfectly and exceeds expectations.

We can’t wait to help you build your winter wardrobe with more favourites soon.

Warm wishes,
Ilona

Saanut 5/5 tähteä

Desolee pour l’erreur avec voter reclamation

I did a review as I could not track my parcel and I was worried as Palome is a newish company .I had an immediate response from Tom one of the Founders and he has re sent out my ordered goods .The problem is clearly the carrier - so I must apologise .
Anyway suffice to say if the clothes are as good as the customer service I will be ecstatic ! They look as good - I would definitely check them out as they are very stylish with simplistic lines - at the moment a small collection - but I am sure they will grow.

16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Bonjour Jeanette,

Merci infiniment pour votre message et votre gentillesse — et aucun souci pour la confusion, cela arrive ! We’re so glad everything was sorted quickly and that you felt supported throughout.

It truly means a lot to hear such kind words about both our customer care and our designs. We hope you’ll love your pieces as much as we loved creating them.

Warm wishes,
Ilona

Saanut 4/5 tähteä

Rectified issues


UPDATED - Tom the co-founder has been in touch to explain they are only 8 weeks in to this new business and are ironing out some issues. They have kindly refunded the (possibly faulty) dress immediately and paid for return postage. The wording on the website has been changed to reflect the realities of an e-commerce business, which is that people will need to make returns. Other issues have been addressed. So I’d be tempted to give them another chance and have updated this review and rating accordingly.

** don’t pay on Apple Pay without registering an account first or forget being able to return** Received my parcel very quickly, however the dress was enormous, at least three sizes bigger than the size 10 I ordered, and a terrible bunchy sack-like fit in what’s supposed to be a fitted sundress.

I paid with Apple Pay and didn’t register an account, as I prefer not to. However their returns process requires you to have an account. FAQs say to retrospectively register with the same email, which will allow you to access the order and start the returns process. Did that - no order is stored in the account. No response at all from their customer services.

Then I found this: “Returning clothes is an incredible waste… if you buy something that isn’t quite the right size please consider gifting a friend rather than sending it back”

They don’t want you to return so make it a very obstructive, so far impossible, process. Outrageous when the fit and sizing is so poor.

16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hey Abi - I believe our emails crossed. If you check your inbox you should find this update. Thanks. Tom

Saanut 5/5 tähteä

great piece, fast delivery

New customer here! Got the Maida mini dress. It is a great piece, fast delivery and very well packaged. I would definitely buy again,
L

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Lucia,

Thank you so much for your kind words — we’re delighted you love your Maida Mini Dress! It’s wonderful to hear your order arrived quickly and beautifully packaged. We can’t wait to have you shop with us again soon.

Warm wishes,
Ilona

Saanut 5/5 tähteä

New customer, delighted with purchase!

Clothes arrived 2 days after placing order. I had checked reviews to ensure it was a bona fide company and everything seemed to check out. The quality of the packaging was great and the quality and finish of the linen two piece (blouse and shorts) I ordered was exceptional, and although I thought the items might be too small, since they only go up to a size 14, they fitted perfectly. Looking forward to my next purchase!

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Catherine,

Thank you so much for your kind words — we’re delighted to hear your first experience with Palome was such a positive one! It’s wonderful to know you loved the fit and quality of your linen pieces and that everything arrived so quickly and beautifully packaged.

We can’t wait to have you shop with us again soon!

Warm wishes,
Ilona

Saanut 5/5 tähteä

Lovely clothes, fabulous quality

Palome produces amazing clothes, fabulous fabrics, extremely well made, superb price point. Sizing is spot on. I have eight pieces already and a long wish list. Try the knitwear if you don’t know where to start.

11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Vivien,

Thank you so much for your wonderful words — we’re delighted you’re loving your Palome pieces! It means a lot to hear you appreciate the quality, fabrics, and fit. And we couldn’t agree more — the knitwear is always a perfect place to start.

Warm wishes,
Ilona

Saanut 5/5 tähteä

This brand is just taking all my money

I have a problem. Each item I have ordered I have kept; I have about 13 pieces now, each one delicious. Amazing quality fabrics and superb cut and fit. I also love that Palome offers staple items with what I think is a more modern take on classics that will be with me for many years to come. I can't stop investing in these clothes; I will be ordering more. Super pleased I have found this brand, less pleased that I am spending all my money on these new clothes!

11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Palome-logo

Vastaus yritykseltä Palome

Hi Jill,

This made us smile — thank you so much for your lovely (and very relatable!) message. We’re thrilled you’re loving your Palome pieces and that they’ve become such a special part of your wardrobe.

We adore creating timeless staples with a modern touch, and it means so much to hear they’re bringing you joy — even if they’re keeping your wallet busy!

Warm wishes,
Ilona

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin