Palome Arvostelua 194

Vastaus yritykseltä Palome

13. lokak. 2025

Hi LoboGB,

Thank you so much for your lovely message — we’re so happy to hear that you’ve discovered Palome and that our cashmere jumpers have become a part of your collection.

It means so much to know you appreciate the quality, the fit, and the care we put into every order — from the design to the packaging. We truly love creating pieces that last and bring joy to wear.

Warm wishes,
Ilona

Vastaus yritykseltä Palome

13. lokak. 2025

Hi Gillian,

Thank you so much for your beautiful words — it truly means a lot to us. We put so much care into how each piece is made and it’s wonderful to know that it resonates with you.

We’re so happy you’ve found and connected with Palome, and we can’t wait to welcome you back again soon.

Warm wishes,
Ilona

Vastaus yritykseltä Palome

10. lokak. 2025

Hi Elizabeth,

Thank you so much for taking the time to share your feedback — I completely understand your concern, and I’m truly sorry for the worry and inconvenience this has caused.

Please rest assured that we’ve received your email and already responded to confirm that your refund was processed. You should see the funds reflected in your account shortly, depending on your bank’s processing times.

We’re a small team and care deeply about every customer, so we always do our best to resolve any issue quickly and kindly. If anything still seems amiss or you haven’t received your refund yet, please don’t hesitate to reach back out — I’ll personally make sure it’s looked into right away.

Warm wishes,
Ilona

Vastaus yritykseltä Palome

9. lokak. 2025

Hi Yolanda,

Thank you so much for your lovely message — it means a lot to us. We’re so happy to hear your order arrived quickly and that you love the quality of your piece.

It’s wonderful to know you’ve chosen a few more — we hope each one brings you just as much joy.

Warm wishes,
Ilona

Vastaus yritykseltä Palome

8. lokak. 2025

Hi MMcV,

Thank you so much for your wonderful message — I’m so happy to hear you’re pleased with your cashmere jumper and the service you received!

It truly means a lot to us that you took the time to share such kind words. We’re delighted you love the quality and packaging, and I’m so glad we could resolve everything quickly for you.

We can’t wait to welcome you back for your next purchase!

Warm regards,
Ilona

Vastaus yritykseltä Palome

2. lokak. 2025

Hi MGardener,

Thank you so much for your wonderful message — it makes us so happy to hear how much you love your cashmere jumper. We’ll definitely be bringing more colours back, and I’ll keep my fingers crossed that the ones you’re waiting for return soon so you can add them to your collection.

I’m also so glad we could help quickly with your order — your kind words mean a lot to us. Five stars from you feels like the highest compliment!

With warm regards,
Ilona

Vastaus yritykseltä Palome

30. syysk. 2025

Hi Sarah Morris,

Thank you so much for your lovely review! We’re delighted to hear that you’re enjoying the cashmere and that the fit and quality have exceeded your expectations. We can’t wait to welcome you back for many more pieces – here’s to the start of a wonderful Palome wardrobe!

Warm regards,
Ilona

Vastaus yritykseltä Palome

30. syysk. 2025

Hi Laura-Mae Browne,

Thank you so much for your wonderful review! We’re glad to hear that you’re enjoying your Palome pieces and that they bring both style and comfort to your wardrobe. It means so much to us that our philosophy, fabrics, and attention to detail resonate with you.

We’re delighted that your Moorgate jeans, cashmere jumper, and Victoria dress are making you feel effortlessly stylish – that’s exactly what we hope for with every piece we create. Your support and kind words truly make our day!

Warm regards,
Ilona

Vastaus yritykseltä Palome

30. syysk. 2025

Hi Aman Asif-Malik,

Thank you so much for your lovely review! We’re thrilled to hear that your jeans fit beautifully and that you love the quality and style. It truly makes our day to know our pieces are bringing a little Parisian elegance and comfort to your wardrobe.

Warm regards,
Ilona

Vastaus yritykseltä Palome

25. syysk. 2025

Hi Kate,

Thank you for sharing your experience! We’re delighted that your new jeans and Hoche jacket are bringing a touch of Parisian chic to your wardrobe. From morning coffee to evening cocktails, we hope they make every moment feel effortlessly stylish.

It’s always our joy to craft pieces that bring timeless elegance and a little bit of joie de vivre to your day.

Merci again for your support and kind words—it means the world to us!

Warm regards,
Ilona

Vastaus yritykseltä Palome

25. syysk. 2025

Hi Hollie,

Thank you so much for sharing your experience! We’re thrilled that you loved your silk and cotton shirts.

Cici is delighted to hear your kind words—she always strives to make every experience personal and caring. Your recognition means so much, especially when small delays arise.

At Palome, we aim to make each piece and every interaction thoughtful and warm, just as Liz first began creating pieces from leftover luxury materials for friends. We’re so glad this came through for you.

Thank you again for your patience and support—it’s a pleasure to have you as part of the Palome family.

Warm regards,
Ilona

Vastaus yritykseltä Palome

23. syysk. 2025

Hello Jen,

Thank you so much for your kind words! We’re delighted to hear that your jacket and Lena t-shirt fit perfectly and that you’re enjoying the quality of the materials.

Your support and feedback mean the world to us, and we hope these pieces become cherished staples in your wardrobe.

Warmly,
Ilona

Vastaus yritykseltä Palome

23. syysk. 2025

Hello Eleanor,

Thank you so much for your wonderful review. It’s so lovely to hear that the shirt fits perfectly and that the quality has impressed you. Every piece we create at Palome is made with care, using materials that are designed to last, so it’s incredibly rewarding to know it’s being enjoyed and cherished.

We hope this shirt becomes one of those timeless pieces in your wardrobe that you reach for again and again. Your kind words mean a lot to us and inspire everything we do.

Warmly,
Ilona

Vastaus yritykseltä Palome

23. syysk. 2025

Hello there !

Thank you so much for your kind words. We’re thrilled to hear you’re enjoying the quality, style, and little details like the packaging and delivery. It means a lot to us to know our pieces bring you that sense of luxury and joy.

With gratitude,
Ilona

Vastaus yritykseltä Palome

Päivitetty 23. syysk. 2025

Hi Suzanne,

Reading your message truly made our day — thank you! Liz first began designing pieces from leftover luxury fabrics as little gifts for friends, and it’s so special to see that same sense of joy carried through to your experience today.

We’re delighted that both your cashmere jumper and organic cotton cardigan have exceeded expectations. May they become those timeless, go-to pieces you’ll treasure season after season.

Thank you for being such a wonderful part of our Palome community — we can’t wait to share what’s coming next with you.

With gratitude,
Ilona

Vastaus yritykseltä Palome

19. syysk. 2025

Hi Georgina,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your Palome pieces and that the delivery and packaging added a little extra delight to your experience.

Knowing that our quality and care have made such a positive impression truly means the world to us. We can’t wait to welcome you back for your next Parisian-inspired wardrobe treasure.

With warm regards,
Ilona

Vastaus yritykseltä Palome

19. syysk. 2025

Dear Carol,

Thank you so much for sharing your lovely feedback! We’re delighted to hear that you’re enjoying your Oakwood Skirt and that it fits so perfectly into your wardrobe. There’s something magical about pieces that can be dressed up or down—and it’s wonderful to know you’re finding it so versatile.

We’re so glad you found us and can’t wait to welcome you back to Palome for your next Parisian-inspired piece.

With warmest regards,
Ilona

Vastaus yritykseltä Palome

19. syysk. 2025

Dear Rachel

Thank you so much for sharing your experience with us! We’re delighted to hear that you’re enjoying your Paddington Trousers and the Jasmine Cashmere T-shirt. There’s something truly special about pieces that feel as good as they look, and we’re thrilled that the fit and quality lived up to your expectations.

We completely understand about the Chiswick Dress and the black Mongolian Cashmere top—finding the perfect size and colour can sometimes be tricky. We’re so glad the returns process was smooth and that everything arrived beautifully packaged for you.

Hearing that our little batches of Parisian elegance bring such joy makes all the effort worthwhile. We look forward to welcoming you back to Palome soon!

With warmest regards,
Ilona

Vastaus yritykseltä Palome

18. syysk. 2025

Hi Amisha,

Thank you so much for your lovely words! We’re delighted you love your pieces and that our team could resolve your return quickly. Your support truly means the world to us.

With warmth,
Ilona

Vastaus yritykseltä Palome

16. syysk. 2025

Hi Emma,

Thank you so much for taking the time to share your experience! We’re delighted to hear that most of your items were a perfect fit and that even the ones that weren’t still brought you joy. Every piece we create is crafted in small batches from the world’s finest studios, with quality and timeless style at the heart of each design — so it’s wonderful to know it shows.

We also understand that returns can sometimes feel tricky, so we’re thrilled that your experience was simple and seamless. That’s exactly the kind of smooth, thoughtful service we hope to offer every customer.

We can’t wait to welcome you back and share the next small-batch Parisian treasures with you. Thank you for giving us a chance to be part of your wardrobe!

Warm regards,
Ilona