i ordered via internet and paid and goods arrived and were dropped at one of the delivery points i suggested in the comments section of the order. very pleased with this company as many other companie... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Amazed at the speed at which our goods arrived . Very impressive . Kindling bags are impressive and consistent size allowing us to ensure quantity remains consistent . Thanks again Allan
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First time ordering as we have always purchased our bags from Bundaberg and we were so happy with the customer service we received from Christine at the Wetherill Park Office. Our large bags were r... Näytä lisää
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Excellent communication Excellent time BUT Bags don't last in the sun Maybe 2-3 months I sell in bulk That's means at the end of the season the left over bags won't last till next season even... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Pacific Packaging Australia
Yrityksen kirjoittama
Pacific Packaging Australia
ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot
Pacific Packaging Australia is a proudly family-owned business providing reliable, industrial-grade packaging solutions to businesses nationwide. First established as Brisbane Bag Company in 2014, we’ve grown into one of Australia’s most trusted suppliers by focusing on quality, consistency and exceptional customer care.
Why Choose Pacific Packaging Australia?
We’re more than a packaging supplier, we’re a long-term solutions partner. Our ISO 9001:2015 certified quality system ensures every product meets strict performance and durability standards. We service industries across construction, agriculture, landscaping, transport, logistics, manufacturing and more.
Our Products
- Bulk Bags: Safe, heavy-duty FIBC solutions for transporting and storing bulk materials.
- Woven Polypropylene Bags: Reliable sacks for grains, firewood, feed, aggregate, and general industrial use.
- Garden Waste & Skip Bags: Strong and reusable bags for landscaping, green waste, and renovation jobs.
- Strapping, Tapes, and Pallet Wrap: Everything you need to secure pallets and freight with confidence.
Australia-Wide Service
With warehouses in Melbourne, Brisbane, Perth, Townsville and Sydney, we deliver fast and efficiently across Australia. Our online store offers secure checkout, transparent pricing, real-time stock availability and bulk-buy discounts.
Driven by Service & Sustainability
Sustainability is core to how we operate. We partner with ISO-certified manufacturers who prioritise recyclable materials and responsible production. We follow the waste hierarchy — reduce, reuse and recycle — to minimise our environmental footprint across the supply chain.
Our friendly, knowledgeable team is here to support businesses of all sizes, from first-time buyers to large-scale operations needing customised solutions. We also offer a price beat guarantee and are proud to hold a 5-star Trustpilot rating for reliability and customer experience.
Learn More
Explore our full range and experience the Pacific Packaging difference at www.pacificpackaging.com.au
Your Trusted Partner in Packaging Solutions
Yrityksen kirjoittama
- Delivering Quality, Service, and Reliability – Every Time
- At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.
Price Beat & Satisfaction Guarantee
We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it.
Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase.
Our customers trust us for:
• ISO 9001 certified quality standards
• Fast nationwide shipping
• Friendly, responsive support
• Hassle-free replacements or credits when things go wrong
Shop with confidence — we’ve got your packaging needs covered.
Yhteystiedot
Unit 1, 9 Independent Way, 3023, Ravenhall, Australia
- 1300 234 235
- sales@pacificpackaging.com.au
- pacificpackaging.com.au
Black Friday Sale is on
4,8
Erinomainen
2 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
First time ordering
First time ordering as we have always purchased our bags from Bundaberg and we were so happy with the customer service we received from Christine at the Wetherill Park Office. Our large bags were received in 2 days from ordering even though we live quite remote and the bags themselves are top quality very strong and really well made.
We highly recommend this business and loved how easy the ordering system was by being able to actually speak to Christine on the phone and explain to her what we were requiring and then listening to her recommendations.
Very happy customers here and we will be returning that's for sure ⭐⭐⭐⭐⭐
12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pacific Packaging Australia
Thank you Karen! so glad to hear that you had such positive experience with Pacific Packaging your feedback is greatly appreciated
Ordered the bags and they were…
Ordered the bags and they were delivered in a timely manner. No problems.
26. toukokuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Hi Kim thanks so much for your kind review
we had no trouble whats so ever
we had no trouble whats so ever. Our package was sent out very fast
26. toukokuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Hi Joanne that's great to hear! Thank you for your positive review
Vastaus yritykseltä Pacific Packaging Australia
Thank you Clinton!
Vastaus yritykseltä Pacific Packaging Australia
Thank you Dino for your kind review
Vastaus yritykseltä Pacific Packaging Australia
Thank you Shane for your kind review
Very good communication prompt delivery…
Very good communication prompt delivery will definently use again
27. toukokuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Thank you Anthony great to hear that you have had a positive experience with Pacific Packaging
Fast delivery
Easy to order online, suprised how fast it arrived. My order arrived the next day to country town.
27. toukokuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Thank you Sharon for your kind review
Vastaus yritykseltä Pacific Packaging Australia
Thank you Ethan for your positive review
Vastaus yritykseltä Pacific Packaging Australia
Hi Cameron, glad to hear you're happy with your bags. Thanks for your very kind review.
Cost of bulk packaging & prompt & free…
Cost of bulk packaging & prompt & free delivery
27. huhtikuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Hi Jo, thanks for your kind review. Glad to hear your items were delivered promptly. We hope you're equally as happy with them.
When placing online order it excepted a…
When placing online order it excepted a PO BOX address,, over a week later I received a phone call to notify me that the company will only post to a residential address.. Whoever then noted my residential address didn't even get it correctly. Was delivered to another address, lucky the local post office notified me of a parcel under my name but different address
27. huhtikuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Good morning Leanne, thanks for your feedback even though some of your comments are not true or incorrect. So let me set the record straight for complete and full transparency.
1. You placed an order 27/04 providing only a PO Box as your address. It's true the website does accept PO Box addresses but these are only used for billing purposes not shipping.
2. You were emailed the next day on 28/04 by us to provide a physical shipping address to which you never replied. The email explained that we do not deliver to PO Boxes.
3. As the days went on, it became clear you were not going to reply to us and provide the shipping address, so a team member had to chase and call you for it.
4. The address you provided is the address where your items were delivered. We have a POD (proof of delivery with photos attached) which will be emailed to you for your reference.
5. If the items were delivered to an incorrect address (as you state), then this is the error of the carrier not us. Once items are dispatched from our warehouse, they literally are out of our hands and control. We place trust in the carriers to deliver items to our customers and 99% of the time deliveries are completed without issue. However, and for various and numerous reasons, sometimes deliveries don't go to plan. If issues do arise, our team is only too happy to help with tracking your items and making sure deliveries are fulfilled.
So as you can see, the true timeline of events is different from the feedback provided by you and we feel the 2 star rating does not justify the means.
Pacific Packaging Australia prides itself on providing the best customer service and we believe that this was provided to you without question.
Thank you.
Vastaus yritykseltä Pacific Packaging Australia
Hi Julie, glad to hear your items were delivered quickly. We hope you're happy with your Garden Bag set. Thanks for your kind review.
Great quality garden bags and postage…
Great quality garden bags and postage and delivery excellent. Highly recommend pacific packaging 😃😃
25. huhtikuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Hi Scott, glad to hear you love the bags and that your items were delivered quickly. Thanks for your very kind review.
Ordered stock ready straight away
Ordered stock ready straight away. Location easy to find.
28. huhtikuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Hi Maria, glad to hear all went smoothly with your order. We hope you're happy with your items. Thanks for your very kind review.
Vastaus yritykseltä Pacific Packaging Australia
Hi Dave, thanks for your kind review. It's our pleasure to provide you with great service. We hope you're happy with your items.
Easy order and pick up process
25. huhtikuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Hi Jodie, thank you for your kind review and feedback. We're always pleased to hear when our customers have good experiences when ordering and collecting from one of our warehouses. We hope you're happy with your items.
very fast delivery exactly what we…
very fast delivery exactly what we ordered perfect
26. huhtikuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Hi Dorothy, glad to hear your bags were delivered promptly and that you're happy with them. Thanks for your kind review.
Vastaus yritykseltä Pacific Packaging Australia
Hi Iain, glad to hear your items arrived quickly. Thanks for your kind review.
Excellent communication
Excellent communication
Excellent time
BUT
Bags don't last in the sun
Maybe 2-3 months
I sell in bulk
That's means at the end of the season the left over bags won't last till next season even if not in the sun
Constructive criticism
24. huhtikuuta 2025
Vastaus yritykseltä Pacific Packaging Australia
Hi Lee,
Thank you for your honest and constructive feedback — we really appreciate you taking the time to share your experience.
We’re pleased to hear that you were happy with our communication and service. As for the bags, you’ve raised a valid point, and we’d like to clarify a few things.
Our firewood bags are primarily designed for transportation and short-term use, not long-term outdoor storage. While the bags are UV-stabilised to provide protection from sun exposure, like most woven polypropylene products, they are not intended to sit exposed to harsh elements for extended periods (e.g., over several months in full sun). Over time, prolonged UV exposure can degrade the material — especially in Australian conditions.
For customers who need to store bags for longer durations — especially beyond a season — we recommend keeping any leftover stock under cover or in a shaded area, or exploring alternative storage options such as our heavy-duty or laminated bags, which offer more resistance to the elements.
Your feedback is extremely valuable and helps us continue improving both our products and the guidance we provide around their use.
Thanks again, Lee — we hope to support your business again soon!
Warm regards,
The Pacific Packaging Australia Team
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