Bait advertising. Advertising sales that simply don’t exist, item showed a price online, but then in the cart showed the full price and when contacting customer service online chat they dismissed... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Very happy customer arrived so quickly even over Christma Extra bonuses included. Will definitely order again through oxygen nutrition. I have been using the product ordered for awhile now found the b... Näytä lisää
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Excellent customer service! Easy to enquire if they actually do have the items in stock rather than just relying on the Webpage. Once order done, products sent quickly & well packaged. Enormous thanks... Näytä lisää
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I had spoken to Jaiyden at oxygen Nutrition regarding my lost order. It turns out that it had just been stolen from my front porch. Jaiyden offered to ship out the same order for free to a different a... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Essentials For Life At Low Prices - Australia's Home of Affordable Nutrition. We come with a simple mission: Bring knowledge and ethic back to the nutrition and supplement industry that too often lacked it, without the "meat head" atmosphere. Making healthy affordable. Our team try a lot of bad products so you don't have to. Oxygen is the home of affordable nutrition. We have consistently delivered on this goal for over seven years and have cemented ourselves as one of the most trusted and easily most affordable providers of health foods and sports nutrition in Australia.
Yhteystiedot
3,6
Keskitasoinen
76 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bait advertising.
Bait advertising.
Advertising sales that simply don’t exist, item showed a price online, but then in the cart showed the full price and when contacting customer service online chat they dismissed it existed, bait advertising for a sale that did not exist.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi Jason
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Unfortunately, we have been unable to locate any correspondence, account details, or orders under the information provided, so we are unable to investigate the issue further at this stage.
We certainly do not intend to mislead customers with our pricing or promotions. If you could please email us directly with any screenshots of the advertised price, details of the product, and any relevant order or account information, we would be happy to look into this further and see what we can do to rectify the situation.
Very happy with them
Ordered some protein powder and preworkout, arrived very quickly. unfortunately the preworkout was a different flavour to the one I ordered, I let them know this and they sent a replacement free of charge within a day.
10 out of 10 customer service will be Ordering from them again
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi there,
Thank you so much for the amazing review! 🙌
We’re so glad your protein powder and pre-workout arrived quickly, and we really appreciate you giving us the chance to fix the flavour mix-up. Mistakes can happen, but we’re always committed to providing fast resolutions and 10/10 customer service 💜
It means a lot to hear you’ll be ordering from us again — we look forward to helping you with your next order! 💪
Oxygen Nutrition
I purchased a product from Oxygen…
I purchased a product from Oxygen Nutrition believing it to be a health supplement. After receiving it, I discovered that maltodextrin is a major ingredient. This information was not clearly disclosed at the point of sale — the ingredient list was provided only as an image, which did not load on my browser. There was no accessible text-based ingredient list available before purchase.
Maltodextrin is a high–glycaemic carbohydrate that many people actively avoid for legitimate health reasons, including blood sugar management. Had this been clearly disclosed, I would not have ordered the product.
When I raised this issue, the company treated it as a “change of mind” and offered only store credit, rather than acknowledging the lack of accessible ingredient disclosure. They also did not meaningfully address why a product marketed for health relies so heavily on an ingredient that is widely criticised in nutritional and medical literature.
For a company selling health products, clear, accessible ingredient information should be a minimum standard, not something customers have to chase after delivery.
I would not purchase again and would caution others to carefully verify ingredient disclosures before ordering.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your concerns regarding ingredient transparency.
We aim to provide full ingredient information for all products, and we apologise if this was not easily accessible due to a technical issue with the image not loading on your browser. That is certainly not the experience we want customers to have, and we appreciate you bringing this to our attention so it can be reviewed.
Regarding maltodextrin, it is a commonly used ingredient in many sports and performance supplements for specific functional reasons, such as absorption and texture. That said, we understand that some customers choose to avoid it for personal or health-related reasons, and clear disclosure is important in helping customers make informed decisions.
As the product itself was not faulty, the return was handled under our standard change-of-mind policy, which is why store credit was offered. However, we acknowledge your feedback around accessibility and will take it on board as we continue to improve our online experience.
We appreciate your feedback and thank you for raising these concerns with us.
Amazing customer service
Amazing customer service and really impressed with the product. Originally ordered the Strawberry flavour but it became out of stock soon after ordering. The team reached out to me to correct the error by offering to switch to a different flavour, store credit + extra for the inconvenience.
Will be buying from them again
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hey Sian
Thanks so much for taking the time to leave such a kind review! 😊 We’re stoked to hear you’re loving the product and that our team was able to help when Strawberry went out of stock.
We really appreciate your understanding, and we’re glad we could sort it quickly with a flavour swap and some extra credit to make up for the inconvenience.
Thanks again for your support — can’t wait to have you back for your next order!
LIFESTYLE CHALLENGE WITH OXYENERGY SUPPLEMENT
I’ve ordered my product in the Months of October [first week] I just received my Package order Today 17th November. Thank you so much. I have started taking first sachet today, and will see the results in the next couple of weeks & months.
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi there
Thanks for the review but please note we are a company called Oxygen Nutrition.
We hope you stay well and enjoy your items!
Order arrived within a month
Order arrived within a month. So far feeling great using the Lipo Shred. Will report back on my progress. No issues with ordering, receiving or standards of the product. So far so great!
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi Sharma,
Thanks for your message! It looks like this review was left for the wrong company — we believe you’re wanting to review Oxy Energy, not Oxygen Nutrition.
No problem at all, just wanted to let you know so your feedback reaches the right place. 😊
Just got my Lipo Shred, here we Go!
Just got my Lipo Shred and ready to try it.
The stars at this stage is not indicative of its efficacy as I just received it.
The reason for the 3 stars and not 4 or 5 is because it took a long time to receive it.
However, the packaging is nice and each sachets with simple to follow instructions, so far makes it easy to use.
Here we Go. See you in the next review.
Thanks
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi there Imelda
Thanks for your review! We do hope this product goes well for you, although we are not sure it was purchased from our company as we do not recognise this product and can not see any orders with you.
Alert*** you will not receive your…
Alert*** you will not receive your order. Money will be taken without goods!
3. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hey there
Can you please provide your order number, we have tried to find you in the system and can not find any previous orders with us.
Can you confirm you shopped with Oxygen Nutrition. Please email us at sales@oxygennutrition.com.au
Excellent online sports health products shop.
Excellent range of products with a number of products at heavily discounted prices. Long use-by dates on products. Very easy to contact and fast response.
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi Greg,
thank you so much for the amazing 5⭐ feedback! We’re thrilled you’re happy with our range, prices, and long-dated products, it means a lot to us.
Great to hear our team was easy to reach and quick to respond too. We really appreciate your support and look forward to helping you again soon! 💪✨
Had a severe anaphylactic reaction
Had a severe anaphylactic reaction
Rash all over body
Coughing difficult to breathe
28. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi Anna, we’re very concerned to read this and take feedback like yours very seriously. We’d like to understand more about your experience and investigate this further. Could you please reach out to our customer service team directly at care@oxygennutrition.com.au? This will help us assist you properly.
***ALERT***
***ALERT***
This store is continuing to sell Push Gummies despite this product being confirmed to have little to no creatine in them. Push Gummies aren’t even selling their own product anymore.
After trying to receive a refund for the scam gummies that do NOT do what is advertised (confirmed by Push Gummies themselves) the team at Oxygen merely offered a store credit to the value of 1 bag, when I had purchased 4 over the past few months (close to $200).
After much back and forth and little acknowledgement of my rights as a consumer, they told me to simply escalate the matter to the relevant governing authority.
A shame, because I enjoyed shopping at their business prior and had made purchases I was happy with - unfortunate they’ve let it sour by neglecting consumer rights.
Be warned. Do not purchase Push Gummies from them and be mindful of your rights as a consumer.
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi Luke
Thank you for sharing your experience. I’m truly sorry to hear how frustrating this has been for you. We take your concerns seriously and want to clarify our role: we are solely a retailer, and we do not manufacture Push Gummies.
We completely understand your concerns and the position you are in. Please know that within our role as a retailer, we have done everything possible at this time and have tried to act in our customers’ best interests.
We sincerely apologise once again and are truly sorry that this experience has affected your view of shopping with us.
I opened my jar and it is ridiculously…
I opened my jar and it is ridiculously half full. Literally
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi there Laura
Please note that your product may look empty but it will contain the right amount of servings.
Please feel free to email us if you are not satisfied and we can look into this for you.
Amazing customer support
Started when courier dropped it at wrong place which is not my address ( how typical ) then Oxygen Nutrition team - think her name is Courtney- gave the amazing assistance and straightaway send a replacement with express delivery. It came fast and smart. Great experience and customer service !
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi there
Thank you so much for your kind words—and for your patience during the initial mix-up with the courier. We’re really sorry your order was delivered to the wrong place (definitely not what we aim for!), but we're thrilled to hear that Courtney was able to jump in and turn things around quickly for you.
Your feedback means a lot to us, and it's great to know the replacement arrived fast and hassle-free. We’ll make sure Courtney sees this—she’ll love hearing your appreciation!
Thanks again for your support,
– The Oxygen Nutrition Team
Excellent customer service
Excellent customer service! Easy to enquire if they actually do have the items in stock rather than just relying on the Webpage. Once order done, products sent quickly & well packaged. Enormous thanks.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi Kirst
Thank you so much for the fantastic review! We're thrilled to hear that you found our customer service excellent and the ordering process smooth and efficient. We always aim to make it easy for our customers to check stock availability and get their products quickly and securely.
We truly appreciate your support, enormous thanks right back at you! 💙
Above and beyond!
Oxygen nutrition went above and beyond to fix a broken product damaged during shipping. Will definitely use this company for all my future nutritional supplements and products!
25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hi Jamileh
Thank you so much for your kind words! We're thrilled to hear that your experience with Oxygen Nutrition was a positive one, even under less-than-ideal circumstances. We take pride in ensuring our customers are looked after—especially when unexpected issues like shipping damage occur.
It means the world to us that you'd choose Oxygen Nutrition for your future supplement needs. We’re always here to support your health and wellness journey!
Warm regards,
The Oxygen Nutrition Team
Fantastic product and great after sales…
Fantastic product and great after sales support.
24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hey Sheau
Thank you for your wonderful feedback! We’re so glad to hear you’re happy with the product and our after-sales support. Providing quality products and exceptional service is what we strive for, so it means a lot to know we hit the mark.
We appreciate your support and hope to serve you again soon!
Oxygen Nutrition Team
Fantastic customer service!!!
Fantastic customer service!
I had an issue with my order, I emailed oxygen nutrition, I got a quick polite request for the product batch number & everything was resolved very quickly.
24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hey Christine
Thank you so much for your kind words! We’re thrilled to hear that our team was able to resolve your issue quickly and professionally.
Customer satisfaction is incredibly important to us, and it’s great to know you had a smooth and positive experience. We truly appreciate your support and look forward to assisting you again in the future
Oxygen Nutrition
Oxygen Nutrition is the only place for my health and fitness needs
Having now purchased three or four times from the Oxygen Nutrition team, I can honestly say that they have exceeded my expectations every time with their outstanding customer service and broad range of products available, including the speed of delivery from the time I place the order, the careful packing of each shipment and the fact that all of the products I have ordered thus far have had a long use-by date, often well into 2027. I will not look to purchase my supplements anywhere else.
18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hey Simon
Wow — thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’ve had such consistently positive experiences with us.
It truly means the world to know that our customer service, product range, delivery speed, and attention to detail have all made a difference for you. We're especially glad to hear the long shelf life on your products has given you extra peace of mind — we always aim to provide the freshest stock possible.
Your continued support and kind words motivate our whole team, and we’re so grateful to have you as part of the Oxygen Nutrition community. If there’s ever anything we can do for you, don’t hesitate to reach out — we’re always here to help!
Oxygen Nutrition Team
Vastaus yritykseltä Oxygen Nutrition
Hey Mary Ann
Thank you so much for your kind words! We’re so glad to hear you were happy with both the service and pricing. We truly appreciate your support and look forward to helping you again soon!
Oxygen Nutrition Team
terrible customer service
terrible customer service. if you say you’re going to do something, do it.
plenty of other nutrition sites around with better customer service that price match within minutes.
10. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxygen Nutrition
Hey Ashley
Thank you for your feedback — we're genuinely sorry to hear about your experience.
We completely understand how frustrating it is when expectations aren't met, especially when it comes to customer service. That’s never the experience we want anyone to have, and we truly apologise if we fell short in this instance.
We really value your time and your trust, and we'd appreciate the opportunity to look into what went wrong and make it right if we can. Please feel free to reach out to us directly.
Oxygen Nutrition Team
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