I forgot to leave my brown bin out last night, Tuesday 27th October (Rhode). When I brought it out this morning, I realised the truck had already passed, and I had missed the collection. My mist... Näytä lisää
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They have some pretty dodgy business practices. Pioneered by Sky, they have the good old "increase the price every year to see if you will complain" strategy. They even advertise a ch... Näytä lisää
My experience was with the Customer Service Department I rang yesterday to top up my account and was put through to the most wonderful lady called Ruth. Her customer care was outstanding ,she was a br... Näytä lisää
Yritys on vastannut
Overall the service provided is excellent and no challenges what so ever. However, the reason for 5 stars goes beyond this. My not quite 2 year old son always runs to the window when he hears... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Oxigen Environmental
Yrityksen kirjoittama
Reduce | Reuse | Recycle
Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.
OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.
Yhteystiedot
Quayside Business Park, Mill St., A91 KA9R, Dundalk, Irlanti
- 0818 694 436
- ask@oxigen.ie
- oxigen.ie
4,3
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Well priced service
Good price, delivered promptly. Would have liked the skip to be collected sooner but that's a minor gripe.
15. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi James,
Thank you for your honest review. We are glad you feel like you received good service, even with the slightly longer pickup timing.
Kind regards,
The Oxigen Team
Delivered on time
Delivered on time and picked up when asked. A good company to deal with.
5. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi David,
Thank you for taking the time to review our service. We are delighted to hear that everything went smoothly with your order.
Kind regards,
The Oxigen Team
Friendly staff
The staff were extremely friendly and helpful. From the person on the phone to the truck driver. I would recommend oxygen Dundalk
8. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi Mary,
Thank you for your kind review. We are delighted that everything went smoothly with your skip order and our staff delivered their quality customer care as expected! Hope to hear from you again.
Kind regards,
The Oxigen Team
Excellent service am delighted
7. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi Audrey,
Thank you so much for taking the time to give us some feedback. We are delighted to hear that you were pleased with the service you received.
Kind regards,
The Oxigen Team
Vastaus yritykseltä Oxigen Environmental
Hi Ranbeer,
Thank you for taking the time to review our service, we are delighted that you have given us five stars. We hope to work with you again soon.
Kind regards,
The Oxigen Team
That’s even pushing it give 1 star I’d…
That’s even pushing it give 1 star I’d never use them again
5. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi Siobhan,
Thank you for providing us with your honest feedback. Your email and phone number have been requested through Trustpilot so that we can contact you regarding your service.
Kind regards,
The Oxigen Team
Forgotten skip
Easy to order and arrive but then was forgotten about and not collected for 2 weeks
19. toukokuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi Edel,
Thank you for your feedback. Apologies for any inconvenience caused by the late removal of your skip.
Kind regards,
The Oxigen Team
If I could give zero stars I would
If I could give zero stars I would. Ordered skip last Monday was too late for Tuesday delivery so it was to be delivered Wednesday. I specifically stated it had to be collected Friday as work was being started in the garden Saturday . That was okayed and my money was taken. After 3 phone calls on Wednesday and told you are on list it SHOULD be with you tidsy as we are very busy it was delivered at 4pm . I received a phone call on Friday at 1.26pm which I missed. I phoned it back at 2.23pm and was asked was skip ready for collection I said it was. Friday not collected Saturday I left a message nothing . Monday I received a call 8.36am and it was as if yes we will collect today as we are very busy . So don’t take my booking as I had to cancel garden job on Saturday.it was as if well we will collect today we are very busy. Woman very unapologetic and actually rude she said nothing in the notes to say colllection Friday I said I said it on call to which she said no one is going to listen to all calls. I told her I would be leaving this review I was told yes work away. So I live in hope it’s collected today as workmen here again and skip still here. Avoid Oxugen slips at all costs as I would have ordered elsewhere if I had been informed last Monday that they are VERY BUSY should be new logo .
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxigen Environmental
Hi Adrienne,
Thank you for taking the time to share your experience. We are very sorry to hear about the issues you encountered with your skip delivery and collection. We sincerely apologise for the inconvenience this has caused, especially given the impact on your scheduled garden work.
We are also concerned to hear about how your calls were handled. This is certainly not the standard of customer care we expect, and your feedback will be addressed internally with our team.
If your skip has not yet been collected, please contact us directly and we will prioritise resolving this immediately.
Kind regards,
The Oxigen Team
Easy to order
Easy to order. Skip arrived and placed where we requested it. Value for money
2. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi Claire,
Thank you for your five star review. We are pleased to hear that your skip order went smoothly - we hope to hear from you again for your next project.
Kind regards,
The Oxigen Team
Very reasonabley cost compared to other…
Very reasonabley cost compared to other companies around. Delivered on time also.
9. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi Lar,
Thank you for taking the time to leave us a review. We are delighted to hear that your service was quick and well priced.
Kind regards,
The Oxigen Team
Vastaus yritykseltä Oxigen Environmental
Hi Jane,
Thank you for your review. We are glad to hear that you are pleased with your service!
Kind regards,
The Oxigen Team
Brown bin forgotten and no solution
Brown bin not collected 2 weeks in a row. Called to complain and was met with "why didn't you tell us last week"? I assumed that if you didn't fulfill the service then that it would happen this week and gave your awful company some grace!
Now it's totally full, it's summer and told it won't be collected until next week so we cannot cut our grass before then (won't collect any additional bags). Don't know why it's expected to be up to be to promptly report you're not fulfilling your contract!
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxigen Environmental
Hi Michelle,
We’re very sorry for the missed collections and the frustration caused. This isn’t the level of service we aim to provide. While missed bins do need to be reported so we can arrange a return, we appreciate you expected it to be resolved automatically. Please contact us directly so we can look into your account and see how we can help.
Kind regards,
The Oxigen Team
Vastaus yritykseltä Oxigen Environmental
Hi Connie,
Thank you for taking the time to review our service, we are delighted to hear everything went to plan.
Kind regards,
The Oxigen team
I recently usExcellent Service from Oxygen Skip Hireed Oxygen Skip Hire to…
I recently used Oxygen Skip Hire to clear out a large amount of rubbish from my back garden, and I was very impressed with the service. The skip was delivered on time, placed exactly where I needed it, and collected promptly once I had finished filling it.The whole process was straightforward and hassle-free. It made clearing years of accumulated garden waste and unwanted items much easier than making multiple trips to the recycling centre. The team was professional, friendly, and helpful throughout.I would definitely recommend Oxygen Skip Hire to anyone looking for a reliable and convenient waste disposal service. Great value, efficient service, and a stress-free experience from start to finish.
5. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi Joyce,
Thank you so much for taking the time to write us a detailed and kind review! We are delighted to hear that you were pleased with your skip service and you were able to clear out your home and garden more efficiently.
We hope you will think of us again for your next project.
Kind regards,
The Oxigen Team
Delivery and collection happened at…
Delivery and collection happened at agreed times. Efficient and friendly service. Would recommend.
3. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi Ciara,
Thank you for taking the time to revie our service. We are delighted to hear that your order went smoothly and you had a positive experience with our customer service team.
Kind regards,
The Oxigen Team
Ordered a skip Monday to be delivered…
Ordered a skip Monday to be delivered today the Friday , rang today at 3.25pm to query what time the skip would be arriving, she told me she couldn’t give me a time but I was on the evening route. I said brilliant what time do they deliver the skips till , she told me 10pm it’s not after 10pm no skip , no number to ring over the weekend and rubbish sitting waiting to go into the skip. Completely unreliable! My booking didn’t slip through the cracks the lady confirmed my address only by my name! Full of lies joke of a company don’t waste your time ordering a skip from these crooks , quick to take your money and can’t provide the service!!!
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oxigen Environmental
Hi Emma,
We greatly apologise for not delivering your skip as promised, this is not reflective of our usual quality of service. We apologise for any inconvenience caused. This comment will be passed to management to ensure that action is taken regarding your complaint.
Kind regards,
The Oxigen Team
Late colllection, wrong skip.
Ordered a 6 yard skip because 4 yard wasn’t available in our area. A 10 years skip arrived, appreciate them accommodating us by providing something but a 10 yard skip is massive and is difficult to get things into. Ordered the skip for collection on the Monday but didn’t arrive until Thursday and only after they were contacted.
2. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi Jon,
We apologise for any inconvenience caused with the delivery of a larger skip, our teams are extremely busy at the moment but we should have ensured that this replacement skip would be suitable for you to use, as we understand these larger skips have high sides.
We hope that you will be able to give us another chance in the future to fulfil another skip order for you, as these occurrences are not common place.
Kind regards,
The Oxigen Team
Vastaus yritykseltä Oxigen Environmental
Hi Hilary,
Thank you for your review, we appreciate you taking the time to comment on our service.
Kind regards,
The Oxigen Team
Vastaus yritykseltä Oxigen Environmental
Hi David,
Thank you for the five star review!
Kind regards,
The Oxigen Team
Skip was a no show
I was waiting for a skip on the Friday, had all weekend planned around it. No skip showed up, and no customer support over the weekend to try to locate it. I had to wait till the Monday. First and last time using Oxygen environmental.
5. kesäkuuta 2026
Vastaus yritykseltä Oxigen Environmental
Hi Elisa,
We greatly apologise for not delivering your skip on time, this is not reflective of our usual quality of service. We apologise for any inconvenience caused. This comment will be passed to management to ensure that action is taken regarding your complaint.
Kind regards,
The Oxigen Team
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