Owl Homes Arvostelua 

I moved into an Owl Homes bungalow in Bewdley on January 31st and I can only say my experience has been brilliant. The quality of the house is just great, burglar proof doors, complimentary fridge freezer and cooker with hob, outstanding help to move, using 3 free Estate Agents, from the two ladies in the show home, very helpful assistance from the site manager and his deputy with all kinds of jobs, lovely and warm from the Air Heater, there are no problems whatsoever. It is a pleasure to live here and it is like starting a new life with the excellent town of Bewdley just down the road.

We purchased our 4 bed home in November 2022 and therefore have recently ended our 2 year builder guarantee.
After a delay when we finally moved in there were work staff still finishing off which was a shame. The biggest asset early on was the assistant site manager who was both caring and efficient and sorted many of the early issues. Since then, the Owl employed handyman has likewise been good.
Whilst we appreciate there will always be snags I would like to list just the main issues we have had to deal with which really should not have happened…
The heating system had not been installed correctly, ie no airspace heater in kitchen and the landing radiator not connected to the downstairs system. Owl did agree and replaced 2 radiators to compensate.
Wall tiles ( which we paid extra for ) were incorrect in both bathrooms- rectified.
We paid for medium range quality carpets and they in our opinion are poor quality.
Internal gloss work poor in places and I had to re paint stairways myself.
Skirting boards are MDF and poor quality.
Supplied fridge/freezer too small for a 4 bed family home and we struggle with just the 2 of us.
Rear garden drainage very poor and very quickly becomes water logged despite additional drains installed.
General site landscaping poor with hedges not cut and planting incomplete and I understand Owl have passed this over to the contractor for landscaping but nothing done .
There are a lot of negatives here and there is more detail but I wanted to give you a flavour of our experience. Most of the issues are now sorted and it’s not all negative as the house is well insulated and warm and we have not experienced any settlement cracks as such so make your own mind up…

Do not buy a home of these people, my son has a new build which to be quite honest has loads of poor building quality,it has large cracks in the walls, the staircase doesn’t fit right and the patio door glass is cracked.! When approached to rectify these building problems Owl homes just shrug there shoulders and couldn’t careless,give out random excuses and disappear.So I recommend you Do Not Buy from them as they couldn’t give a monkeys.