I have had a very great service today from James. Joyce i only ask for refund which I received he has introduced to income max and other services which I knew nothing about very helpful very polite co... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Beware the free 3/4 plans with 'peak demand charges'. Got stung with a peak demand charge that was higher than the rest of our bill combined. I understand it's in the contract and terms, but it is int... Näytä lisää
Good with no issues when I was with them, hence the 3 stars. I did have an issue after leaving them due to moving. Even though I had direct debit set up they didn’t direct debit my final bill, which... Näytä lisää
Pleasantly surprised! Usually electricity company customer service is dodgy as. This was a breeze! Opened a chat, IDd myself, asked to change direct debit to fortnightly instead of monthly. They said... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Help us build a better energy company. Join us on a journey to zero carbon. Switch to OVO Energy today and save up to $224 on your electricity bills.
Yhteystiedot
120 Spencer Street, 3000, Melbourne, Australia
- 1300937686
- hello@ovoenergy.com.au
- ovoenergy.com.au
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly and helpful Trent
I spoke with Trent. He was very friendly and did his best to find out the answer to my question. When our call dropped out he called me back.
I would find it helpful if Ovo sent emails a little more frequently to explain what is happening but, it was easy enough to make the call and get information.
Trent was AMAZING!!!
Trent was AMAZING!
He went above and beyond to help me with my issue! Thank you again!
Smooth transition from one plan to another…
The transition from one plan to another is simple and easy and it’s backdated too. Only takes a few mins wait by live chat.
Very helpful and friendly
Very helpful and friendly. Great customer service!
addressed my issue perfectly
Very helpful
Very helpful
Very helpful - as I had limited life on my phone battery - the operator was efficient and quick in responding.
Very friendly and helpful.
Trent was absolutely amazing at…
Trent was absolutely amazing at servicing my request and I can’t thank him enough. So lovely to have this service via a chat, it’s very rare these days. Thank you Trent. An asset to your team
Absolute satisfaction
Been choosing OVO since the first time I moved in Melbourne. No words can't describe how I really thankful for their great service. They're quick responses, trusted, communicative, cooperative with the outstanding service even when we had relocation to the new place. It's absolute satisfaction and highly recommend it to my colleagues.
Impressed with Ovo
So impressed with Ovo. A recent startup experiencing significant growth, yet I have always found they answered my queries in a reasonable time frame. They have the most innovative plans and in July this year when I swapped my Mum and daughter to them also their prices were best of any supplier. In SA they introduced a special EV tariff which encouraged me to innovate with my power use to reduce costs. Well done and thanks for coming to SA.
Trent was super helpful and nice and…
Trent was super helpful and nice and eased my mind completely. Thank you Trent
Very helpful and great service
Tunnika stanley
Trent handled my situation professionally and compassionately and I could tell had my best interest in mind. I appreciated this lots!
It was quick
It was quick, fast and really helpful. The customer service representative Sundas Tahir was extremely helpful and spot on .thanks for quick assistance
Individualised assistance
Team looked at my individual situation and came up with a solution that I didn’t even know was an option. Very happy with the outcome.
Trent was quick inhis response
Trent was quick inhis response, positive and reassuring. Good job Tremt!
Straight forward answer
Customer support is amazing
Customer support is amazing! Sundus Tahir was very clear and patient in answering my questions.
Trustpilot-kokemus
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