I designed my site using the free version of the Book Author theme. I liked the results so I paid $40 to get the Pro version. Unfortunately, when I activate the Pro version, none of my edits carry ov... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Spent $30 for a theme only for it to be entirely non-functional and very outdated… didn’t even have the right plugin. Emailed support and didn’t get a response back. Requested a refund via PayPa... Näytä lisää
Yritys on vastannut
I recently purchased their Organic WordPress theme, and I'm really happy with my experience. The overall design is clean, modern, and very user friendly. Setting up the theme was straight forwar... Näytä lisää
Yritys on vastannut
I recently purchased the Organic WordPress Theme from ovation themes, business it has worked really well for my website. I also faced a small payment issue during checkout but there support team... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Ovation Themes is a WordPress theme platform known for offering a wide selection of professionally designed templates built for speed, usability, and modern website requirements. The platform focuses on delivering feature-rich themes that help users create polished and fully functional websites across various industries without complex development work. With a strong emphasis on quality and performance, Ovation Themes develops products that follow clean coding practices, responsive design standards, and SEO-friendly structures. Their themes are built to ensure smooth performance across devices while providing flexible customization options for users with different levels of experience. By combining practical design elements with reliable functionality, Ovation Themes supports businesses, creators, and developers in building scalable and visually appealing websites. The platform continues to grow by focusing on consistency, user experience, and accessible web solutions.
Yhteystiedot
Intia
- ovationthemes.com
2,9
Keskitasoinen
34 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
License misunderstood?
Well i am happy to change the rating based on the license. I was under the impression if we picked the bundle as an agency we would get unlimited websites but when we install it just says limits to 10 is this correct. BTW the these are great
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ovationthemes.com
Hello Neil,
We regret any inconvenience caused to you. We would like to inform you that, initially the domain limit of the bundle license key is set to 10. However, we increase it as per client's requests.
If we were able to clear your confusion, we would request you to please change the ratings.
Thank you
Thank you
This is the first time I bought a pro…
This is the first time I bought a pro theme, and I'm very disappointed: there's no manual, there's no freedom to change fields as we like.. After several emails my website is still not online because all this issues.
Now I my want my money back!
26. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ovationthemes.com
Hi Rita,
We’re sorry to hear about your initial experience with the theme. Please be assured that whenever you’ve shared issues with us, our team has worked on helping you resolve them. We understand how important it is for your website to be online quickly, and we’re committed to assisting you further until everything runs smoothly.
If there are still challenges, kindly share the specific points with us again so we can make sure they are addressed in detail. Your satisfaction matters to us, and we’ll do our best to support you.
Thank you
Nice themes, good support
I was expecting silence from them regarding a small css issue with one of their themes, but was pleasantly surprised when I had a support team response within a day.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Beautiful and creative theme with…
Beautiful and creative theme with user-friendliness and full customization.
Fast, helpful support and service.
11. elokuuta 2025
Oma-aloitteinen arvostelu
I understand why they have no refunds.
These guys have horrible customer support, after purchasing their products you are required to manually contact support give them login credentials so they can manually activate it on their part. Their products are not full featured and comes with bugs and activation keys that do not work. Support takes anywhere from 3 days - 1 week to get back which is not acceptable when trying to run a business.
I regret ever giving them a chance, this is the last time I will purchase a product with no refund policy from a small company. The reason why they have no refund policy is quite evident now. They are trying to get business while doing the most minimum work possible. Hiring an amateur wordpress developer is cheaper than doing it yourself with this company.
Do not ever do business with a digital company that doesn't offer refunds. This is a 100 dollar lesson I learned.
7. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ovationthemes.com
Hello,
We sincerely regret that your experience did not meet expectations and understand your frustration regarding the activation process and delayed support response. Please accept our apologies for any inconvenience this has caused.
We regret that your impression of our company was not good, but we would still welcome the opportunity to address your concerns directly and work toward a resolution, we also had asked you to provide website URL so that we can look into the issue and help you according, and we are still ready to help you with installation or customization, we have helped many of our clients with installation and customization, should you wish to do so, please do let us know.
Thank you.
No Support
No Support
The theme is not functional. Support does not respond to email requests.
16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ovationthemes.com
Hello,
The theme is functional, also we have received your query on our support email and replied to your query, please check. We are waiting for your reply and still ready to help you to solve your query.
Thanks.
The support is slow and I did not like…
The support is slow and I did not like the service at all. They do not seem serious. I faced a problem with one of the templates. It was not activated. I waited two weeks and did not solve the problem while communicating with them.
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Very bad experience with this company
I bought a theme called Electronic, but it didn't work. I was unable to save my work after trying to customize the Theme. I am unable to change their logo to mine, both in the header and footer sections, and other issues. I sent an email to their support center they never got back to me. I wouldn't recommend anybody to buy this product or any other product from this company.
10. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ovationthemes.com
Hi,
Sorry for the inconvenience caused to you, we have send you reply for your queries on your email, please check and reply to it.
Thanks.
Purchased, got a key but now download link
I purchaes Ovation Themes and got a key but can't download the theme. Contacted support by email and also by chat. No help or not willing to help.
28. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ovationthemes.com
Hello,
We have replied to your email and send theme download link, please check.
Thanks.
good support
25. huhtikuuta 2025
Oma-aloitteinen arvostelu
Waste of time and money
Unfortunately, there are no minus 10 stars.
The purchased theme is riddled with errors. Although the support was provided with detailed error descriptions including log files and admin credentials, the only response was a reply: „Hello,We have reviewed your website. Can you please update your PHP version and let us know? Thank you.“
My answer: „In addition to my previous mail please be informed that I have set the PHP-Version to 8.2 (ea-php82)”
I haven't heard anything from support since then.
It is also strange that there are neither company details nor an address nor a phone number on their homepage.
The request to send an invoice was also not complied with.
It now seems to me that the whole "company" is just a paper tiger.
26. helmikuuta 2025
Oma-aloitteinen arvostelu
Sorted all issues I had with my theme
Sorted all issues I had with my theme. Did a great job thanks
18. helmikuuta 2025
Oma-aloitteinen arvostelu
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.