OUTSTANDING CUSTOMER SERVICE!!! I cant say enough about the service I have received with my order. Not many if any companies show this type of service and actually care about their customers. I ordere... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Outway socks are definitely my favourite socks for some time now. Their designs are so much fun and they come in so many different styles. But they don't only look amazing, they also deliver in perfo... Näytä lisää
Love the socks! I have been ordering from Outway. exclusively as you cannot find a better product. The team is quick to answer questions and always available to assist. Every Christmas everyone on my... Näytä lisää
Outway rectified a missed delivery by following up and offering me free choice of another pair of socks. At first, I was a bit put off by the AI-generated auto-response to my complaint. But staff foll... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We’re an athletic lifestyle brand built by athletes, for athletes. We believe in daily improvement and design socks to fuel active lives without compromising on style and comfort. But this is about more than just socks. It's about challenging the status quo, breaking boundaries, and embodying the spirit of perseverance. Outway Socks aren't just worn, they're lived in.
Yhteystiedot
3671 Uptown Blvd, V8Z0B9, Victoria, Kanada
- hello@outway.com
- outway.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 85 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Long term hands (feet?) on review - great socks, great company!
Great socks! I've purchased the original Outway athletic socks ages ago to wear to Crossfit, they are comfy and keep my feet cool and dry when things get spicy. They wear like iron too, I'm sure a couple pairs that I keep in rotation are more than 5 years old! The everyday merino and merino hikers are awesome for daily wear and for outdoor activities too. One word of caution, if you have pets that shed and hardwood floors, the merino socks to an excellent job of collecting fur! Size the merino socks up a notch and they will be more comfortable and will probably last longer too. My feet are size 11, I have found that L/XL socks work better than size M, which is what the sizing chart tells me I should buy. I've just received my first order of the new cotton socks and these just may be my new favorite daily wear socks, well done! When I have had occasion to contact customer support, the team has been prompt to respond and solved issues promptly without any hassles at all. I'm a fan!
Best socks ever and a great customer…
Best socks ever and a great customer experience! I made the mistake on my order, and they patched up for me quickly and efficiently. They would deserve more stars if I could give them!
Love my socks
Love my socks, so do my kids. Great customer service with fantastic followup.
Great customer service
Great customer service, quick delivery and an excellent product. There’s really nothing else!!
Amazing
The socks are amazing but…the customer service from Outway is, quite frankly, the best customer service I’ve received from an online store front. Communication was clear, THEY followed up with me multiple times without me having to chase them down. A big shout out to Maria and Andrew for being on top of this right from the jump. A night and day difference to most places. Will be shopping with them again for sure.
Socks = A+ / Customer Service = A+
A friend told me about Outway, as I was complaining about my ankle socks slipping and sliding into my shoes, I thought I would try Outway and see if the touting was accurate.
So far these socks are pretty nice.
I like the feel and comfort.
I initially had an issue at checkout on the website, but Customer Service was prompt and helpful.
The socks aren’t cheap but I feel they might be worth it.
However I have only had them a few weeks, so time will tell.
Cheers.
Très bon service
Il y avait un défaut sur une paire de bas. J'ai écrit à la compagnie et elle m'a retourné une nouvelle paire dans un court délai. Je vais certainement racheter cette marque. Les bas sont très confortables. Merci beaucoup
Superbe expérience avec le service à la…
Superbe expérience avec le service à la clientèle d'Outway. Une petite erreur s'était glissée dans ma commande et j'ai rapidement rejoint quelqu'un qui a su m'aider et me renvoyer les bons bas sans frais. Merci beaucoup à Maria, d'Outway :-)
J'en profite pour dire à quel point j'adore les bas Outway : beaux, confortables et parfaits pour la course. Merci!!
The Outway product is amazing
The Outway product is amazing, but does not compare to the customer service!!
Outway's customer service stellar!
Outway's customer service is second to none. They went out of their way to make sure my concern was resolved, and even followed up after!
Ordered a few pairs that ended up being…
Ordered a few pairs that ended up being smaller than I'd like I sent an email to the small team and they replaced it immediately and gave me exactly what I needed.. will never order socks from anywhere else customer for life
Had an issue with a few socks and the…
Had an issue with a few socks and the customer service was outstanding. They replaced them very quickly no returned needed!
They are awesome
“I’ve purchased socks from Outway several times, and it’s always been a great experience. I’ve had a couple of small warranty issues, and they’ve always been very generous and happy to replace the product.
Recently, I accidentally damaged a pair myself while opening the package with scissors, and they still went above and beyond and sent me a replacement pair.
Their products are high quality, the designs are great, and you can tell they’re a young, dedicated team that genuinely cares about their customers. They’re always quick to respond and make sure their customers are taken care of.
Their website is also very well designed and easy to use. More companies should take a look at what Outway is doing and follow their example. Great products and outstanding customer service!”
Great socks
Great socks, nice design and amazing quality that last years! Excellent customer service!
Great ankle socks with unique designs
Great ankle socks with unique designs. Outstanding customer service
Best customer service I have ever encountered
The Outway team is quick to respond and to follow up. The way they answer and the solutions they provide express their confidence in their product (which is indeed of great quality), and how much they care for the customer's experience. Every member of the Outway team that reached out to me was extremely respectful. I found the resolution to my problem to be easy, generous, and highly satisfying.
I received excellent service from Maria
I received excellent service from Maria! She was very attentive and provided superb service!
I love these socks!
I love these socks! Fun and functional. Customer service is exceptional. I once had an order get lost in the mail and Outway noticed before I did and shipped a second order. I would highly recommend this company.
My toe went through a couple pairs of…
My toe went through a couple pairs of light merino socks and I returned them. The warranty process was very smooth. Outway even suggested that I replace them with midweight merino at no additional cost so I wouldn’t have the same issue again. The process was smooth and easy. In the end, Outway replaced my socks and gave me a code for another pair of socks with my next order.
Outway's Customer Service
Outway's customer service was incredible! I had ordered three pairs of compression socks in the wrong size with one being the wrong product (crew ILO knee-high as intended). I reached out for a return but for some reason my order said it wasn't eligible for a return. I contacted customer service and they quickly submitted a new order with the correct size and products and had it sent quickly to my attention. Truly a great company with a great product! They have earned my business for life.
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