This business is a con artist. I purchase an item on Pinterest and when I receive it, it was totally different from the picture. During the time I was waiting on the delivery, they never communicated... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Lovely watch strap - got the silicon band and it’s just like Apple but so much better value for money! The note, discount code and chocolate in the package were such a lovely touch. Great customer ser... Näytä lisää
I’ve ignored the persistent requests for a review for a while, as I’ve never understood how anyone can provide useful feedback without having properly used the item for a period of time. It’s been a f... Näytä lisää
Everything has been going well until I tried to initiate a warranty return after my watch band started peeling off after just a few uses, enquiry sent , email follow up and guest what, I got ghosted... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Ospeka, we believe that owning luxury Apple Watch Straps, iPhone Cases and Apple Accessory items should be affordable. We carefully curate and test selected high quality Apple Watch bands and iPhone accessories. Apple Watch Straps and Apple iPhone accessories have a new home! 🚚 Free UK Royal Mail Delivery.
Yhteystiedot
Ospeka, Hewitt House, Winstanley Road, Orrell, Greater Manchester., WN5 7XA, Orrell, Yhdistynyt kuningaskunta
- team@ospeka.com
- ospekastraps.com
3,4
Keskitasoinen
207 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great value
Ordered 3 Iwatch straps, which were all great
Quick delivery, great value & a personalised thank you was charming
24. toukokuuta 2024
amazing -unreal quality
amazing absolutely will be a repeat customer from now on this is my go to place for tech accessories amazing price unreal quality and lovely and friendly staff
20. toukokuuta 2024
Oma-aloitteinen arvostelu
Not sure why this company has so many…
Not sure why this company has so many negative reviews?
I’ve just bought a strap from them and it’s absolutely fantastic. I have a genuine apple strap and you cannot tell them apart. The price is fantastic. Will be ordering again. Thanks
28. toukokuuta 2024
Oma-aloitteinen arvostelu
Zero response - is item safe??
Bought 2 x 3 in 1 foldable charger for iPhone / watch / EarPods.
Watch gets very hot when charging. I’m worried it’s going to cause a problem with the watch or worse a fire.
Emailed them about it - no response.
Very poor.
15. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ospeka
Ian we would like to extend our sincerest apologies for the delayed response. Looks like we've responded to your email now. As for your problem, the wireless charger could get warm to the touch, however, it should never get hot. It's possible that you've received a faulty product and you can easily get that exchanged through our exchange portal on our website. If you need further assistance please don't hesitate to contact us.
Vastaus yritykseltä Ospeka
Thank you for your kind words
Don’t touch with a barge pole !!
Don’t touch with a barge pole !!! No communication and no refund… Just do not buy from them
8. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ospeka
Jo, sincerest apologies for the delayed response. Looks like our team has responded to your email. For future reference, you can easily put a refund request through our return portal on our website. If you have any concerns please don't hesitate to contact us.
Prompt delivery and good sizing
Strap arrived in a few days and I was most pleased with the quality and sizing for my wide wrists. Straps ordered from other companies offering straps, have had to be returned as the strap length was too short.
22. huhtikuuta 2024
Vastaus yritykseltä Ospeka
David, thank you for your kind words. We hope you enjoy the Leather Loop Strap for your Apple Watch. Your purchase is protected by our 12-month guarantee. Don't forget to extend your guarantee by another 12 months simply by registering your product on our website.
Straps are good but customer service…
Straps are good but customer service leaves a lot to be desired. I emailed on April 15th (2.5 weeks ago) no reply. I sent a message via Facebook on April 23rd, I replied on the 25th and I’m yet to receive a response.
2. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ospeka
Mike, please accept our sincerest apologies for any delay in our communication. It Looks like our team has resolved your exchange request and we hope that you are happy with your new Trail Loop Strap for the Apple Watch. Please don't hesitate to contact us if you have any concerns.
Non Existent Customer Services
Don’t bother reading the reviews on Ospekastraps.com as they only publish customer 3* reviews and above if you’re lucky. I know all too well as I have left 2 reviews which were sub 3* which haven’t been published. This was after numerous emails to Ospekastraps customer services wanting to resolve a returns issue. After a shaky start (one strap missing from my order) it was quickly resolved and a missing strap was sent out and received in good time. Unfortunately the leather strap for my Apple ultra 2 watch was not suitable. I requested a returns label which was subsequently authorised and sent to me. The returned item was packaged up and returned as per the return instructions the same day as delivery. The package was picked up by EVRI at the InPost pick up point as shown on the tracking on the 14th of April. This is where it all went wrong! Having noticed via the tracking that the package was taking a considerable amount of time to reach Ospekastraps.com. I contacted EVRI on numerous occasion for them to tell me today (11 days after posting) that it looks like the parcel has gone missing. Now, call me old fashioned, but how can a tracked parcel go missing? In the mean time I have emailed Ospekastraps.com 5 times informing them that it appears that the return is taking its time, that I have contacted EVRI, and now it appears the parcel is missing. Nothing. Zilch. No response, Radio silence. Fallen on deaf ears. The bottom line is that Ospekastraps are not responding to my emails requesting my refund for the watch strap that has gone missing being returned to them. The law is, that the seller is responsible for claiming back a refund if they do not receive a return from the courier. It’s not for me to chase EVRI!!!! The seller will see from their tracking that the parcel has gone missing with EVRI and that they should be refunding me for my returned strap. On a positive note, the 2 straps I do have are very good and worth the money. But until I get my refund I stand by my comments that Ospekastraps.com only publish 3* and above reviews on their own website and that their customer services are atrocious. Ospekastraps.com, where is my refund?
23. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ospeka
Susan, our sincerest apologies for any inconvenience caused by the lack of communication. It looks like our team responded to you on the 24th of April and processed the refund for returned product that went missing. We hope you are satisfied with the outcome and please don't hesitate to contact us if you have any questions.
Great company to use!
Super fast delivery! Great product and the little chocolate was a lovely personal touch!
27. maaliskuuta 2024
Vastaus yritykseltä Ospeka
Thank you for your kind words, Joshua. We hope you are enjoying your Slim Milanese Loop Strap with your Apple Watch. Remember to register and get our 12+12 month guarantee.
Vastaus yritykseltä Ospeka
David, thank you for your kind words. We hope you are enjoying your Ocean Band. Remember to register and get our extended 12 month guarantee.
Customer service was excellent
Customer service was excellent, I had an issue with one of my Ospeka straps and they sent a replacement very quickly.
23. maaliskuuta 2024
Vastaus yritykseltä Ospeka
Colin, thank you very much for your kind words. Hope you are enjoying your replacement Leather Link Strap with your Apple Watch.
item not received, no replies since chasing this!
Made an order on the 11th March. Their website states delivery in 2-4 working days.
To this day I’ve not yet received the item nor confirmation this has been sent despite sending two emails (no telephone number on their site) and no one coming back to me on this.
Would recommend thinking twice before ordering from this website!!
11. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ospeka
Daryl, our sincerest apologies for any inconvenience caused by the lack of communication. It looks like your order was placed as a pre-order since we were expecting new stock. We are looking at better ways to convey when an order is on pre-order but sometimes our customers get confused by the "pre-order" and "buy now" buttons. We are working to resolve this. As for your order, we can see that it was delivered to you on the 26th of March. Hope you found everything to your satisfaction and once again please accept our sincerest apologies for any inconvenience.
Bought an alpine loop strap for my…
Bought an alpine loop strap for my apple ultra 2 watch. It Doesn’t fit the connectors properly. They click constantly. The strap itself has started bobbling and fraying after a week. Absolutely shocking. Avoid at all cost. they removed my last review so I’m adding it to trust pilot this time
15. maaliskuuta 2024
Oma-aloitteinen arvostelu
Great looking strap
Great looking strap. Can't imagine the official Apple leather strap looks or feels much better than this, for over x3 times the price. Fast shipping. Will use this store again. Thanks
19. helmikuuta 2024
Vastaus yritykseltä Ospeka
Niall, thank you for your kind words. We hope you are enjoying the Leather Link Strap with your Apple Watch. Remember to register and get our extended 12-month guarantee.
Vastaus yritykseltä Ospeka
Steve, thank you for sharing your honest opinion. At Ospeka Straps we aim to bring the best products for your Apple devices at the most affordable prices.
Super product and service.
17. helmikuuta 2024
Vastaus yritykseltä Ospeka
Carol, thank you for your kind words. We hope that you are enjoying the 3-in-1 MagSafe Fast Wireless Charger. Remember to register and receive our extended 12-month guarantee.
Excellent customer service
Excellent customer service. Phone case was packaged with care and arrived promptly.
Using their return service was easy as well.
19. helmikuuta 2024
Vastaus yritykseltä Ospeka
Thank you for your kind words.
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