Customer service was great - I was asked for a video of the entry/walk way before the order was confirmed. Once that was sent, everything was approved. Bed was then delivered and assembled by two real... Näytä lisää
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From start to finish Adam was brilliant, no pushy sales, very knowledgeable and delivered our chosen bed within 8hrs…yes we were local, but OBS took on the challenge of our time constraint project.... Näytä lisää
Yritys on vastannut
We needed 3 single beds for our children asap, we told Sohail their age and that we wanted them to last into adulthood... 2 days later, 3 perfectly matched 1500 pocket sprung mattresses were del... Näytä lisää
Yritys on vastannut
From start to finish, the whole team could not have done more to make the choosing process so easy. They listened to my needs and budget and certainly delivered. They were polite, helpful and profess... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
When you come to Online Bed Store, you’re choosing: • 40+ years of manufacturing expertise • Factory-direct pricing with no middleman mark-ups • Premium materials and long-lasting craftsmanship • Free UK-wide 2-man room-of-choice delivery • A knowledgeable team that understands beds inside and out We are proud to bring generations of experience directly to our customers. No gimmicks. No inflated pricing. Just expertly made beds, honest value, and service you can rely on. That’s the difference. At Online Bed Store, sleep isn’t just a product — it’s a craft that has been perfected over generations. Bed and mattress manufacturing has been in our family for over 40 years. During that time, we have mastered our expertise by supplying many of today’s biggest and most recognised brands. Behind the scenes, we’ve helped shape the quality, comfort and durability standards that customers across the UK have come to expect. After decades of manufacturing for household names, we made a simple but powerful decision: to bring our knowledge, craftsmanship and factory-direct pricing straight to the public. By cutting out the middleman, expensive showrooms and unnecessary mark-ups, we are able to offer premium quality beds and mattresses at genuinely competitive prices — without compromising on materials or comfort. What makes us unique is that we are not just retailers — we are manufacturers. Every bed and mattress reflects decades of hands-on experience, careful material selection and attention to detail. From sturdy handcrafted frames to supportive pocket-sprung and memory foam mattresses, our products are designed with durability, comfort and long-term performance in mind. We understand what goes into a truly great night’s sleep because we’ve been building the foundations of it for over four decades. We also believe that exceptional products should be matched with exceptional service. That’s why we operate with transparency, honesty and a customer-first approach. Our team is knowledgeable, approachable and always ready to help customers choose the right product for their needs. We don’t rely on gimmicks — we rely on quality and trust. To make the experience even better, we have our own dedicated delivery partner, offering free 2-man room-of-choice delivery anywhere in the UK. This means your bed is delivered safely, professionally and placed exactly where you want it — without hidden costs. We understand that buying a bed is an important investment, and we aim to make the entire process smooth from order to delivery. At Online Bed Store, our mission is simple: combine decades of manufacturing expertise with fair pricing and outstanding service. We are proud of our heritage, confident in our craftsmanship, and committed to giving our customers the comfort and value they deserve. When you buy from us, you’re not just buying a bed — you’re buying 40 years of experience, delivered directly to your door.
Yhteystiedot
Wide Lane, LS27 9FL, Leeds, Yhdistynyt kuningaskunta
- 01133401480
- support@onlinebedstore.co.uk
- onlinebedstore.co.uk
4,6
Erinomainen
161 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Would highly recommend Online Bed…
Would highly recommend Online Bed Store. Friendly and helpful staff. Really accommodating in terms of delivery. Excellent value.
Delivered as agreed, assembled and all packaging removed. Will definitely be shopping there again! Thank you
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic review and recommendation! We're delighted to hear that you found our team friendly and helpful, and that we could accommodate your delivery requirements.
It's great to know everything was delivered and assembled as agreed, with all the packaging taken away too. We really appreciate your support and look forward to welcoming you back again!
Team OBS
Ordered two new otoman beds small…
Ordered two new otoman beds small double and single in Naples cream colour with new mattresses. Had them delivered and built up today I absolutely love them. They was half the price from any where else that I had tried. Lovely staff what I liked is the fact I could go see the beds at there warehouse before ordering. I would most definitely recommend this company for workman ship and quality and service. 5 star ⭐ service.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic 5-star review and recommendation! We're delighted to hear that you love your two new ottoman beds and mattresses, and that you're pleased with the Naples Cream fabric.
It's great to know that visiting our warehouse and seeing the beds in person helped you make your decision. We're especially pleased that you found the quality, workmanship and service excellent while also getting great value for your money.
Thank you for choosing OBS and for your kind words about our team. We hope you enjoy your new beds for many years to come!
Team OBS
Can’t fault these guys
Can’t fault these guys, bought a bed and mattress and had it delivered to Hertfordshire. Quality of both was on point and the customer service was impressive. I had many question of which all were clearly answered. I was also very specific about a deliver timeframe which they followed. Knowledgeable people and great all round service, highly recommended and would definitely use again.
Thank you guys!
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic review and recommendation! We're delighted to hear that you're pleased with the quality of both your bed and mattress, as well as the service you received from our team.
It's great to know we were able to answer all your questions clearly and accommodate your specific delivery timeframe to Hertfordshire.
We really appreciate your kind words and support, and we'd be delighted to welcome you back in the future!
Team OBS
Perfect quality bespoke products
Perfect quality bespoke products, great customer service online, in the showroom, during delivery and assembly and vast knowledge of beds and mattresses. I first got to know of OBS from socials and thought the products looked great, but may be too good to be true, so I reluctantly went ALL THE WAY FROM DUDLEY TO LEEDS to see if I’d be sold what was on socials and Adam and team surpassed all my expectations. Really good knowledge of beds and mattresses and OBS know how to show a customer what to buy without ripping them off. I ended up buying 5 beds all quarter split (due to my tight stairway), zip and link (both which almost nobody does), all with mattresses, toppers and storage chests when initially I didn’t intend to buy that many. Adam was able to showcase the quality of the products and had the knowledge to help us choose what to buy too, again I stress without trying to rip us off because most retail outlets are very happy to do that and did try. The same products in a retail stores would cost far more, be absolutely poor in quality in comparison to beds from OBS and have no options for a bespoke service like OBS provide such as adjusting floor standing headboard sizes, zip and link beds/mattresses and quarter splits. Beds also arrived in 10 days, whereas all retail stores were only able to promise a minimum 3 week turn around, which was cutting it fine for me as I had guests coming in 2 weeks and 6 days. Would 1000000% recommend to anyone and everyone considering buying from OBS. (Review with images to follow on Google once my family have chosen some bed sheets if anyone reading is interested) !
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Wow – thank you so much for taking the time to leave such an incredible and detailed review! The fact that you travelled all the way from Dudley to visit us in person, and then trusted us with five bespoke beds, mattresses, toppers and storage chests, genuinely means a great deal to the whole team.
We're delighted that Adam and the team were able to exceed your expectations and use their knowledge to help you find the right products for your needs and budget. Being able to offer solutions such as quarter splits for difficult stairways, zip and link options and bespoke headboard sizes is exactly why we manufacture our beds ourselves.
We're also thrilled that we could manufacture and deliver everything within 10 days, especially with your guests arriving soon!
Thank you again for making the journey to see us, putting your trust in OBS and for such an enthusiastic recommendation. We hope you and your family enjoy all five beds for many years to come – and we look forward to seeing those photos once the bedding has been chosen!
Team OBS
Helpful in deciding which mattress…
Helpful in deciding which mattress would suit me the best. Quick friendly service and delivery. Great price and old mattress removed
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you for your great review! We're delighted to hear that our team helped you choose the right mattress and that you were pleased with the friendly service, quick delivery and great value.
It's also great to know that having your old mattress removed made the whole process even easier. We hope you enjoy many comfortable nights on your new mattress!
Team OBS
Great experience…
Had a great experience with this company. I went to the factory showroom where I wanted to try the matress for myself. I was not disappointed. The quality of the beds mattresses and headboards are top quality with lots of different choices. We spoke to the sales person who was great with us and answered all our questions and what was best for our budget. We came away with a fantastic bed matress and headboard great quality and an unbeatable price. I knew this because I researched what I wanted before I found this store online. We live in Manchester and made the trip to Leeds which I am so glad we did.
We bought on the Wednesday and it was delivered on the Friday.
The delivery guys set everything up and took away all the wrappings. They were very polite and even removed their shoes on entering our home. Excellent company cant recommend them enough.
May 2026
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic and detailed review! We're delighted that you made the journey from Manchester to visit our factory showroom and that it was well worth the trip.
It's wonderful to hear that our team took the time to answer your questions and help you find the right bed, mattress and headboard for your budget. We're also thrilled that you were impressed with the quality, choice and value.
From ordering on Wednesday to delivery and assembly on Friday, we're pleased everything went smoothly. We'll also pass your kind comments on to our delivery team – it's great to hear they treated your home with such care and respect.
Thank you again for your recommendation and for choosing OBS!
Team OBS
Top notch service from start to finish
Top notch service from start to finish. OBS customer service really helpful, and delivery service was excellent . I would recommend both to anybody.
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your kind words! 😊 We’re absolutely delighted to hear that you had a top-notch experience from start to finish. Our team works hard to provide helpful service and smooth deliveries, so it really means a lot to know we got it right 🙌
We truly appreciate your recommendation and look forward to helping you again in the future! ⭐🚚
Team OBS
Excellent experience from start to…
Excellent experience from start to finish and a huge saving too. Very helpful company couldn’t recommend them enough.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your amazing feedback! 😊 We’re thrilled to hear you had an excellent experience from start to finish—and even better that we could help you make a great saving too! 💸🙌
It means a lot to know you found our team helpful, and we truly appreciate your recommendation. We look forward to helping you again in the future! ⭐
– Team OBS
Base for bed
Very happy with service and the quality is very good bad base very sturdy would definitely use this company again .
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your lovely review! 😊 We’re delighted to hear you’re very happy with the service and that the bed base is sturdy and great quality 💪🛏️
It means a lot that you’d choose to use us again—we really appreciate your support! Looking forward to helping you in the future ⭐
– Team OBS
absolutely excellent service from…
absolutely excellent service from ordering my Hampton Orthopaedic Firm Sprung Mattress to being delivered. Also cheapest i have found! kept me updated with my order right through until my matteress was delivered, the delivery driver also phoned me letting me know he was on his way to deliver my matteress and they took my old matteress away with no problems, both of them were very polite, helpful and friendly. matteress was put on my ottoman bed for me. I can honestly say since my matteress arrived 2 days ago best sleep I've had for several years with having severe osteoarthritis in both my kness, osteoarthritis in one of my hips also lower degenerative back. very good Quailty. I'm so glad i came across this company from a Facebook advert! I highly recommend this company!!
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Wow, thank you so much for such an incredible review! 😊 We’re absolutely thrilled to hear that you had an excellent experience from ordering right through to delivery 🙌
It’s great to know our team kept you well informed and that the delivery went smoothly, including the removal of your old mattress and setting up your new one 🛏️🚚 Our drivers will be so pleased to hear your kind words about their service!
Most importantly, we’re delighted that you’re already noticing such a positive difference in your sleep—that truly means everything to us 💙 Wishing you many more restful and comfortable nights ahead!
Thank you again for your recommendation and support ⭐
– Team OBS
Excellent online shopping experience
Excellent online shopping experience, very helpful and knowledgeable staff who were easy to reach on the telephone to discuss options and advise. Excellent product at good price.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic feedback! 😊 We’re delighted to hear you had an excellent online shopping experience and that our team were helpful, knowledgeable, and easy to reach when you needed advice 🙌
It’s great to know you’re happy with both the product and the price—that’s exactly what we aim for! 💯 We truly appreciate your kind words and support.
We look forward to helping you again in the future ⭐
– Team OBS
This was my first time purchasing zip…
This was my first time purchasing zip and links beds and I wanted to see what they looked like in person.
This online bed store has a showroom which is perfect for someone that likes to try and see the quality of the products before they make a purchase.
The showroom was lovely, the beds were nicely displayed.
The owner took his time to explain how the beds are made and went into detail of the products and process they use.
I was able to tell him what I wanted and what my budget was.
He tailored the bed product to meet my specific needs that matched my budget.
Delivery of the product and the bed itself was spot on very happy with the whole process from start to finish.
And most importantly the bed is amazing, I feel like I'm floating when I lay down on it...
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for such a detailed and wonderful review! 😊 We’re absolutely delighted to hear that your first experience purchasing a zip and link bed was such a positive one 🙌
It’s great to know you enjoyed visiting our showroom and found it helpful to see and try the beds in person—that’s exactly what it’s there for! 🛏️ We’re especially pleased that the time taken to explain everything and tailor the bed to your needs and budget made a difference 💯
We’re also glad delivery went smoothly and that you’re happy with the whole process from start to finish 🚚 Most importantly, hearing that you feel like you’re floating on your new bed is the best feedback we could ask for! 😄
Thank you again for your support and recommendation—we look forward to helping you again in the future ⭐
– Team OBS
The mattress is great
The mattress is great, and is of good quality. I would have liked better communication from the delivery company
30. maaliskuuta 2026
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you for your feedback! 😊 We’re really pleased to hear that you’re happy with the quality of your mattress 🛏️✨
We’re sorry to hear that communication from the delivery company didn’t meet expectations—this isn’t the level of service we aim for. Your comments are really valuable, and we’ll be sure to pass this on to help improve the experience going forward 🙏
Thank you again for your support, and we hope you continue to enjoy your new mattress! ⭐
– Team OBS
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for the amazing review! 😊 We’re thrilled you had a great experience with us 🙌
Your recommendation means a lot, and we really appreciate your support! ⭐
– Team OBS
Wow service and quality 5star
Wow, I received my bed today ans the whole service was incredible. They helped me via email almost instantly and arrived during the small delivery window they gave me. The had a question upon delivery and they were fantastic and called the office, dealing with it for me.
Now onto the bed.. The height, comfort and quality has really surprised me especially due to the low cost.
Thank you all so much for making the transition seemless for me.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Wow—thank you so much for such an amazing review! 😊 We’re absolutely delighted to hear that you had a 5-star experience from start to finish 🙌
It’s great to know our team were quick to help via email and that everything ran smoothly on delivery day, even when a question came up 🚚📞 We’ll be sure to share your kind words with the team!
And we love hearing how happy you are with your new bed—the comfort, quality, and value are exactly what we aim to deliver 🛏️✨
Thank you again for your support, and we’re so pleased we could make the whole process seamless for you! ⭐
– Team OBS
Very helpful service on the phone
Very helpful service on the phone just need to wait and get my bed once I'm ready for it to be delivered
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you for your kind review! 😊 We’re really glad to hear you found our team helpful over the phone—it’s always our aim to make things as easy as possible 🙌
We’ll be ready whenever you are for delivery, and we look forward to getting your bed to you! 🛏️🚚
Thanks again for your support ⭐
– Team OBS
Excellent product and service
Excellent product and service. Delivery guys were very polite and helpful.
31. maaliskuuta 2026
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your lovely feedback! 😊 We’re delighted to hear you’re happy with both the product and the service 🙌
It’s great to know our delivery team made a positive impression—they’ll really appreciate your kind words 🚚👏
Thanks again for your support, we look forward to helping you again in the future! ⭐
– Team OBS
Thank you so much
Superb online purchase. Smooth process from fabric samples, to ordering to delivery and product quality is 10 out of 10. Ordered a 60 inch floor standing headboard with an end lift ottoman ( so much storage now ). Along with a 4000 pocket mattress. My sleep has never been this good. Will defenitely recommend and use again.
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your fantastic review! 😊 We’re absolutely delighted to hear that everything—from fabric samples to ordering, delivery, and product quality—was a smooth experience for you 🙌
It sounds like a great setup too! The floor-standing headboard, ottoman storage, and 4000 pocket mattress make a perfect combination 🛏️✨ We’re especially pleased to hear your sleep has improved—that’s exactly what we aim for!
Thank you again for your recommendation and support, it really means a lot ⭐ We look forward to helping you again in the future!
– Team OBS
Best store excellent service
Ordered 3 mattress for the house from the first call to the delivery excellent been brilliant thank you online bed store
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your kind words! 😊 We’re thrilled to hear that your experience—from the first call right through to delivery—was excellent 🙌
It’s great to know you chose us for multiple mattresses, that really means a lot to us! 🛏️✨ We’re so pleased everything went smoothly.
Thank you again for your support and for choosing Online Bed Store ⭐
– Team OBS
Excellent communication throughout
Excellent communication throughout, they were able to cater delivery and excellent service :)
23. maaliskuuta 2026
Vastaus yritykseltä OnlineBedStore.co.uk - Factory Bed Shop
Thank you so much for your kind review! 😊 We’re delighted to hear that you were happy with the communication throughout and that we could accommodate your delivery needs 🙌🚚
Providing excellent service is what we strive for, so it’s great to know we delivered on that for you! 💯
We really appreciate your support and hope to help you again in the future ⭐
– Team OBS
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