After already determining myself that the leak was not in the house, I pointed out a shrub in the front yard that was greener and more lush than in the past, which made me suspect the leak was in that... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We called Oncourse and scheduled to have our water heater checked on Tuesday, 09-15-2026. I was pleasantly surprised that they were able to send a team that morning to replace the unit which was leak... Näytä lisää
Yritys on vastannut
Just awful. It's a scam. Raw sewage flooding into my home. Called 5 days in a row. No response. Just daily promises that some action would be imminent. Excuses and to be honest brutal deflection... Näytä lisää
Yritys on vastannut
The whole experience went very well from my first phone call till final installation. My Technician, Thomas, was very friendly, kind and did an excellent job explaining the issue, what needed to be... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Yhteystiedot
Yhdysvallat
- oncourse.com
4,5
Erinomainen
485 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Helpful service
Helps us to keep up on our home mechanical equipment maintenance. The one improvement I would suggest would be to have an online means of initiating a service or maintenance action.
1. heinäkuuta 2026
Vastaus yritykseltä Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
United heating and AC doid a great job.
29. kesäkuuta 2026
Vastaus yritykseltä Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
A lot of improvement at Nicor Home…
A lot of improvement at Nicor Home Solutions from calling and asking for certain service to its technicians
response time and service.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Excellence le
The technician who was knowledgeable, efficient, friendly and overall a good guy?
22. kesäkuuta 2026
Vastaus yritykseltä Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Vastaus yritykseltä Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
They where on time for the appointment…
They where on time for the appointment that was scheduled
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
No hot water!
I called because my water was not hot any more. Oncourse said I could get a new water heater. They called a plumber and got someone out the same day. I was pleased with the ease of service. No more cold showers.
23. kesäkuuta 2026
Vastaus yritykseltä Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Great service technician explained…
Great service technician explained everything that was being done and the reason for the repair.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Friendly
Friendly, knowledgeable staff that assessed and installed the correct part efficiently.
25. kesäkuuta 2026
Vastaus yritykseltä Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Zack did an amazing fast job…
Zack did an amazing and fast job getting the part and returning to replace the broken one on our almost 25 year old frig… thanks Zack
26. kesäkuuta 2026
Vastaus yritykseltä Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Wonderful service technician!
26. kesäkuuta 2026
Vastaus yritykseltä Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Great Experience
Set up the appointment great showed up on time great customer service great problem resolution
29. kesäkuuta 2026
Vastaus yritykseltä Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Great way to keep your water flowing!
Great way to keep your water flowing!! So easy to use, called and they scheduled me with a plumber whincame out within an hour, despite not being a true emergency. Didn't pay a dime. Highly recommend this company.
29. kesäkuuta 2026
Vastaus yritykseltä Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Ben identified the issue and resolved…
Ben identified the issue and resolved it quickly. Chris was a very good ass’t. They cleaned the area. Very sharp, knowledgeable, friendly guys!
29. kesäkuuta 2026
Vastaus yritykseltä Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
The technician was friendly and…
The technician was friendly and helpful, explained everything so I could understand it, I will recommend this company to friends
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
I would not recommend Oncourse Home…
I would not recommend Oncourse Home Solutions. After I cancelled my coverage, they still billed me for another month. Crooks!!
Don't sign up!
06.26.26 On course contacted me by phone. The Director told me they would remove their fee of $44.87 from my Consumers Energy bill. I also asked him to send me an email to verify that information so I can forward Consumers Energy. He told me they don't send that kind of information. To me, this sounds very odd, like what is going on?
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
What went wrong Drop my coverage
What went wrong? I was responding.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
oncourse home solutions is very…
oncourse home solutions is very reliable. Anytime I have a problem, I can call and get service scheduled in a timely fashion.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oncourse
Thanks for sharing your feedback, we value all feedback and use it to improve our services and offerings. We’re BBB-accredited with an A+ rating and support nearly 2 million homeowners with optional home protection. If you’d like more information, please contact us at (855) 800-5195. Our live phone agents are available 24/7.
Hvac maintenance appt rained out
Hvac maintenence appt was canceled due to rain. I called to reschedule & was given 6 more weeks out, which put me at the end of the line. I expected to get a re-schedule immediately or at least within 5 business days.
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
The staff was very patient and helpful
The staff was very patient and helpful. They worked until the matter was solved.
15. kesäkuuta 2026
Vastaus yritykseltä Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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