Omegawalk Arvostelua 

I ordered the ortho balance trainers which we too small for me so I needed to return them. The team were very kind and helpful during this process.

DO NOT BUY FROM OMEGAWALK!!!!!!!!!!!
These shoes are terrible and so is their customer service. I worse both pairs for one day at my clinic and they are horrible! Not made for being on your feet for 8+ hrs as advertised. They are cute designs, I'll give them that. But I spent $60 on these shoes and I am only being offered $20 back as a refund? I will be posting reviews everywhere I can to help someone else not get screwed like I did. These shoes were NOT comfortable, They were NOT supportive, nothing about the descriptions were accurate. I bought 2 different styles, so it's not like it is just two colors of one shoe or whatnot. NEVER again! It is worth it to go back to Hoka or save up for another QUALITY brand. There is no way that these are orthopedic shoes for the ailments or walking habits that they advertise they are for. And going back to see more reviews after my purchase, out fo curiosity, they are clearly AI generated to make their company look good.
DO NOT BUY FROM OMEGAWALK!!!!!!!!!!!

Quality super good and great customer service.

Really helpful customer service, the pair of shoes I got came up small but I was able to easily exchange thanks to their helpful staff!

I've had nothing but troubles from these shoes!
Firstly they were too small even though I measured my feet and used Thier guide to buy the size they suggest.
I then had to pay an additional £11 for the next size shoe.
I wore them for 20 mins and the sole is already wearing out
I wore them for a day out after an hour I needed to buy gel insoles because it felt like I was walking on nails!
They are so poorly made that the insole lifted and kept coming out as I was walking!
The stitching in the shoe has now broken and after becoming increasingly more uncomfortable.
I also put a review on Thier website which has miraculously disappeared 🙄😡
A refund wouldn't be issued because they need to be returned unworn, which is ridiculous how can you know something like shoes is not a good product if it's not worn.
They offered a small refund of £8.66. so I've spent money on shoes that are not good !!!!

Hi I give 5star customer service they replied quickly and helped me with patiently and kindly thank you

5 star customer service, quick replies and super helpful nothing was too much, would recommend

Do not buy it. Size comes very small. They ask to pay for return amd restocking fee to send another pair. Very poor quality. Shipping takes too long as it ships from China and not well packed. Scam.

Amazing quality and great customer service!!

Not what it’s made out to be. These trainers came from China, are poor quality for the price, no heel support & very thin soles. Would not recommend.

Amazing quality, and amazing customer service, extremely helpful, efficient and great communication.

The size I ordered is too small, and customer service has been responsive and very helpful. In the works of getting the correct size, and am satisfied with the service and purchase.

I bought couple of days ago it is really nice quality also comfortable and lightweight which I was looking for. I also impressed their customer service .

Great customer service and great product. The shoes didn't quite work for my foot shape (which is highly irregular) but they are very sturdy shoes with a comfortable upper and solid supporting sole, arch and ankle. Very easy to slip on & off quickly and super cute. I adore the lavender, very stylish. These are great shoes for work, casual dress or play.

Super comfortable shoes! I ordered the wrong size, and they are super transparent on refunds and or exchanges. I would love to keep purchasing from omega walk!

Excellent customer service. Really communicative and willing to go above and beyond to ensure I was happy with my purchase!! Would highly recommend.

First time customer.
I received my initial order from Omegawalk on 15/7/26 only to find the fit was slightly on the small size. I contacted their customer support team and received a prompt reply. The team offered me options to resolve my issue. I await my replacement shoes when I will be able to update my experience once I have worn the shoes. To date I can only praise the customer service I've received.

Not worth the 2 week wait! Cheap trainers with cheap insoles in them.
Very hard sole with no cushioning or arch support. Only managed wearing for 30 mins before having to take them off!

These shoes are amazing. I always have heel pain when I walk but the pain is gone with these shoes. I would highly recommend!!

Very responsive customer service and very easy to reach. I really like the look of the shoes, but needed to get a different size and they were so helpful in having me get the size I needed. I can't think of another company that has this good of customer service. I will continue to buy from Omegawalk.