Omega Breaks Arvostelua 

I was excited to book this Northern Lights viewing flight from Birmingham for my partner and I. Pre- booking we were not made aware we had to first attend the pre-flight presentation at a hotel in Honiley, Kenilworth (and not at Birmingham International as we had presumed) and then make our own way to Birmingham airport from there afterwards. This means this excursion is not suitable unless you have someone to drive you!
A souvenir guidebook was offered for the price of £6 extra, but not being told to bring cash we were unable to get one.
We had to pre-book a carpark at the airport with a discounted booking code which was not explained properly as you were unable to input the correct exit time, this then mean't several phone calls to Omega to get this resolved.
On the actual flight you sit in darkness and have to rotate seats between 3 people taking turns to be able to view outside the plane from the window seat. We observed the stars one at a time, being clearly told to move seats after each person. We were not told to move seats again and patiently waited our turns to sit at the window to see the auora. The first person sat for ages until we heard the commentary that three views had been done, WE HAD NOT BEEN TOLD TO MOVE SEATS, and my partner and I had not seen out of the window as the same person had been sat there this whole time. We were told that luckily we were going round some more! so we got the person by the window to switch seats, we moved and my partner had a quick view, followed by myself. When I got to the window it just looked foggy, there was nothing more to see, I did not know what I was looking at or looking for and I was very, very disappointed.
On the way back were refreshments, I don't drink tea or coffee so was unable to get a drink, and the cheese sandwich I couldn't eat being wheat intolerant. Don't waste your money, it cost £500 for this flight for the two of us just to sit in a dark plane.

Great hotel location and good seats at the theatre.

Excellent communication - when I had a question, they responded very quickly.

The feeder bus was fab
Bus too london was ok not alot of space
Driver was going to fast on the motorway and far too close to cars infront
Commuication not great

I enjoyed the time in London. However, the journey time from Leeds was too long. It involved 5 pickups from various small cities plus 1 40 minute break at a service station. The travelling time should have been much shorter!!!!

Good offer for the Cirque du Soleil show break good service and communication

Great hotel, helpful staff. Albert Hall was awesome and despite restricted view seats we could see everything

went like clockwork, plus was a good deal

Hotel at Stamford Bridge was excellent,good service and excellent breakfast.Only downside was that it wasn’t easy to access via public transport

Friendly helpful staff

Hotel room fine, breakfast good but parking too expensive to use. Seats for performance too far from the action, but luckily we were upgraded to nearer ones by the venue.

Good value break. Hotel stay and theatre seats were of a good standard.

Fantastic seats. Great show
Hotel easily found and checked in
Great breakfast
Look forward to the next deal

The trip as a whole worked well

Easy booking, all tickets emailed, lovely hotel in a great location, excellent show and a very reasonable price.

Seating was good, although last year's were better. Hotel is also good, clean, and the staff are very professional and attentive.
All in all another good experience with your company.
Have recommended you to friends and acquaintances.

We had a night in a good hotel and tickets to see Hamilton. Great value

Excellent hotel with comfortable room, great breakfast & polite & friendly staff. Great seats for the theatre & easy travelling once in London

You were very busy when I phoned and had to wait for nearly half an hour before I got through, but when I did you were very good at answering my questions and take my booking..