An excellent company to deal with, I bought a Pre-Loved awning as a second lightweight awning for short breaks. It came quickly and was used the week after in an away break. There was a missing fro... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Really disappointed with Olpro. Ordered an item from their website with delivery in 3-4 days, contacted them the following week when we had not received it to be advised that the item was in fact only... Näytä lisää
The magnetic awning kit worked really well, we did need to use a couple of guys lines as it was very windy the first time we used it. The experience was only let down by EVRI who took far to long to d... Näytä lisää
Yritys on vastannut
I purchased an olpro air awning but the storm bars were faulty. I could not be happier with the service Olpro provided. They sent me 3 new ones without any arguements. This is what i call great custom... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!
Yhteystiedot
Yhdistynyt kuningaskunta
- olproshop.com
4,3
Erinomainen
725 arvostelua
On vastannut 40 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I love my Luna
Super easy ordering and shipping to Aus. For such a heavy item the shipping was great value, quick and easy.
I love my olpro Luna.it went up within about 15 minutes first time out, so things will only get quicker from here.
Dealt with their service team too. They were really prompt and very helpful.
Glad that it’s nearly summer and we’ll be the envy of the campsite!
24. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OLPRO
Thank you so much for your fantastic 5-star review! 🌟 We’re thrilled to hear that ordering and shipping to Australia was quick, easy, and great value – we always aim to make the process as seamless as possible for our customers worldwide.
It’s brilliant to know you’re loving your OLPRO Lunar! Getting it up in just 15 minutes on the first go is impressive, and we’re sure you’ll be pitching it even faster next time.
We’re also delighted that our service team could assist you promptly and helpfully – we’ll make sure to pass on your kind words.
Enjoy making the most of your Lunar this summer, and we’re sure you’ll be turning heads at the campsite! If there’s anything else you need, don’t hesitate to get in touch.
Can’t speak highly enough of Olpro
Can’t speak highly enough of Olpro. During a recent trip to Camper Calling, we experienced a pretty bad storm, resulting in a problem with our Hive Breeze at one of the peg straps. Olpro were exhibiting at the festival and offered great support to get us sorted with a temporary fix. Not only this, but their after sales customer care was 5* - in summary, problems can happen but how a brand respond to them and support the customer is the number 1 measure in my mind. Thanks to Sarah and the team!
5. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OLPRO
Thank you so much for your incredible 5-star review! 🌟 It truly means the world to us that you had such a positive experience with OLPRO, both at Camper Calling and through our after-sales support.
We’re sorry to hear about the storm and the issue with your Hive Breeze, but we’re thrilled our team could assist with a temporary fix on-site. Your kind words about Sarah and the team have absolutely made our day – we’ll be sure to pass on your thanks!
We completely agree that how a brand supports its customers in challenging situations is so important, and we’re proud to have been able to help. If there’s anything else we can assist you with, don’t hesitate to get in touch.
Thanks again for your support, and we hope to see you at Camper Calling again next year!
Co great items excitedly as described…
Co great items excitedly as described good quality well packaged and arrived on time well done.
4. marraskuuta 2024
Vastaus yritykseltä OLPRO
Thank you so much for your fantastic 5-star review! 🌟 We're delighted to hear you’re happy with your items and found them to be of great quality, just as described. It’s also wonderful to know they arrived on time and well-packaged – we’ll be sure to pass your kind words on to the team.
We truly appreciate your support and hope to see you again soon. If there’s anything else we can help with, please don’t hesitate to reach out!
Vastaus yritykseltä OLPRO
Thank you so much for your 5-star review! 🌟 We're thrilled to hear you were happy with the quick despatch of your item – we always strive to provide speedy and reliable service.
If there’s anything else we can help with, feel free to get in touch. We hope to see you back again soon!
delivered quite quickly
delivered quite quickly. unfortunately one of the straps was slightly damaged, but has not stopped it doing what its supposed to do. nice bit of kit for the van.
26. lokakuuta 2024
Vastaus yritykseltä OLPRO
Thank you for your 4-star review and for sharing your feedback! We're pleased to hear your order arrived quickly and that you’re enjoying the product for your van.
We’re sorry to learn that one of the straps was slightly damaged on arrival. Although it hasn’t affected the functionality, we understand that this isn’t ideal. If you’d like, please reach out to our customer service team at sales@olpro.co.uk so we can look into this further for you.
We really appreciate your support and hope your kit continues to serve you well on your adventures!
Easy to use website and great speed on…
Easy to use website and great speed on delivery.
The blankets are great
20. lokakuuta 2024
Vastaus yritykseltä OLPRO
Thank you so much for your wonderful review! We're thrilled to hear that you found our website easy to use and were impressed with the speed of our delivery service.
It's fantastic to know that you're loving the blankets – we always aim to provide products that combine quality with comfort. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again soon!
Camping director's chairs
Found an absolute bargain and went for it! the director's chairs I got are absolutely amazing!! So comfortable and easy to transport and store away! I am extremely happy with my purchase and I have already recommended them to others
14. lokakuuta 2024
Great festival truck to transport my…
Great festival truck to transport my piano accordion.
19. lokakuuta 2024
New trolley…
Excellent experience from start to finish, my product arrived well packaged and function's as desired, highly recommend.
19. lokakuuta 2024
Slightly disappointed
Ordered 2 sleeping bags that zip together. They are a lovely design and very warm however, they smelt quite musty when I unpacked them and even with years as a camper, these are almost impossible to get back into their compression bags.
7. lokakuuta 2024
Excellent company this is my second…
Excellent company this is my second awning first one still going good but upgraded to a bigger air awning now. Both were purchased through the pre loved section which is a fantastic idea especially when on a budget. Deliver time was fantastic as well can’t thank you enough
12. lokakuuta 2024
Arrived I quick time Great product to…
Arrived I quick time Great product to add to Olpro awnings
5. lokakuuta 2024
Item arrived on time but was missing…
Item arrived on time but was missing pegs and guide ropes,,I wasn't expecting a used item but it was the cheapest..
1. lokakuuta 2024
Preloved Cubo Breeze
Bought a pre loved cubo breeze. It was delivered the next day, like new and takes about 15 mins to put up on your own. Should have bought one years ago.
25. syyskuuta 2024
Fantastic items…
Bought some fantastic items in your recent sale some to replace old items and some for the first time, as always the quality of your products shines through
21. syyskuuta 2024
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