I found good items included in the sale, but I don’t like the idea for paying for postage and paying for pick up from the shop. There should be a free delivery option. Now- I had to pay for delivery... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fantastic experience throughout. I’ve just bought my first home and wanted a few things to make it feel like mine. I bought two ceramic toilet signs. I got an amazing discount as I am a teacher and th... Näytä lisää
The dress had a faulty zip so I tried to send it back promptly, but the QR code they sent me for return via Evri parcel shop didn't work. So I am stuck with it until they can resolve things - very fru... Näytä lisää
Every visit to Oliver Bonas in Chichester is pleasant. Apart from a huge variety of lovely things to browse and shop, the assistants are all wonderful; so friendly and welcoming. They are always very... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware.
Yhteystiedot
Unit F, Davis Rd Industrial Park, KT91TQ, Chessington, Yhdistynyt kuningaskunta
- 020 8974 0110
- askus@oliverbonas.com
- oliverbonas.com
3,8
Hyvä
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A big thank you
A big thank you. Small problem with my order. It was rectified with easy and efficiency within two days.
I am so pleased with my purchase. I’ll be back.
Well done to OB and the team.
10. lokakuuta 2026
Oma-aloitteinen arvostelu
Next day delivery is a scam
I don't understand what is the point of having a premium (extra paid) "next day delivery" if the parcel is going to be sitting at a warehouse for +2days (and counting)?
Business complain about Amazon dominance but at least they can get this right.
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
We're sorry to hear your order has been delayed, especially after paying extra for next day delivery. We understand how frustrating this must be. Sadly delays can sometimes occur in warehouses due to human error.
Please contact askus@oliverbonas.com with your order number and we'll be happy to look into this for you. Team OB
Love Oliver Bonas
Ordered on line, delivered very quickly and loved my dress
8. lokakuuta 2026
Oma-aloitteinen arvostelu
My parcel was delivered empty
My parcel was delivered empty. I was refunded but no good will gesture, a gesture which would have made sense, especially as this was my first (and only) order with the company.
A discount off a next order would have made sense to me.
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
We're sorry to hear your parcel arrived empty. While we're pleased a refund was arranged, we understand your disappointment and appreciate your feedback about your experience.
If you'd like to discuss this further, please contact askus@oliverbonas.com.
Team OB
Item still not received
Item still not received, very disappointing as it’s a gift which will now be late. Completely understand that delivery out of the hands of OB but Evri are notoriously unreliable. Please review delivery provider ☹️
10. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
We're sorry to hear your gift hasn't arrived yet and understand how disappointing that must be. We appreciate your feedback and are sorry the delivery experience hasn't met your expectations.
Please contact askus@oliverbonas.com with your order number and we'll be happy to look into this for you.
Team OB
Vastaus yritykseltä Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Best customer service ever.
Best customer service ever.. I bought some cropped cords size 12, two days later they had stretched and felt 2 sizes too big. I mentioned it to the shop assistant and she simply offered me a smaller size and sorted an exchange. I also used click and collect and arrived in the time expected. So great ...gives you confidence to buy when returns policy is so good. Well done
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Clothes
The clothes are what MAKES the experience and the generous sales.
Went back and brought another cotton gilet.
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Great Dress
Easy to use website and very quick delivery. Dress was better than in the photos. Would recommend.
4. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Happy with my pink cardigan
Very happy with my pink cardigan. Great colour and good quality.
Really satisfied with online shopping experience. Thank you Oliver Bonas.
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Beautiful mug
I purchased a beautiful mug as a birthday gift and was not disappointed in the quality of the product. I love the style, shape, feel. Very pleased. I was a bit pushed for time, so ordered with next day delivery. Evri handled the delivery and unfortunately there was a delay, but it arrived the day after I’d expected it, so not too bad after all. Luckily, it was in time for the birthday!
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Very friendly service and wonderful…
Very friendly service and wonderful products
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Great store
I bought a lovely vase. Great value and prompt delivery times.
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Why does OB use Evri
Why does OB use Evri, notoriously dreadful courier. They lost my first ever order and I faced the fuss and pain of getting that sorted out with Evri and now have the same pain all over again with OB customer service. All I wanted was a new outfit and I've experienced nothing but hassle
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
We're so sorry to hear this. We completely understand how frustrating it must be to have experienced delivery issues more than once, especially when all you wanted was a new outfit. If there's anything further we can help with, please reach out to us at askus@oliverbonas.com. Team OB
The delivery is so slow
Bad delivery services from such an expensive store. The delivery is so slow, that makes me sceptical about ordering from Oliver Bonas again. I ordered only 4 small items and the store split my order into 4 deliveries. I don't understand why a lamp shade must be shipped separately in a delivery and door mats in another delivery. I ordered on 5th October, today is 9th October and none of the items I ordered has arrived yet.
I noticed the items were shipped using Evri which in my opinion a very bad courier that kept bombarding me with delivery delay emails. That means all 4 items were delayed and I had to recieve 4 different emails a day for 2 days, and I'm still waiting for my small items to arrive.
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
We're sorry to hear about your experience. We understand how disappointing it is to be waiting for your order, especially when it's been split into multiple deliveries and you've received repeated delay notifications. This isn't the shopping experience we want for our customers. If you'd like any further support, please get in touch with us at askus@oliverbonas.com and we'd be happy to help. Team OB
Vastaus yritykseltä Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
I LOVE Oliver Bonus products BUT I paid…
I LOVE Oliver Bonus products BUT I paid something like a five for next day delivery so I had the gifts the day before my friend's birthday. Three days later and there's still no sign of them. Every (the absolutely pits of delivery) have said there's a delay and given me no other time / date for delivery. It's not only the delivery fee I've paid that has upset me, but the whole purpose of the purchase is kind of ruined too. I know this is an Evri issue, but I don't feel I should have to chase them, when Oliver Bonus have contracted that company - one we all know is consistently unreliable....
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
We're so sorry to hear this. We completely understand how disappointing it must be to pay for next day delivery and still be waiting several days later, especially when the order was intended as a birthday gift. We appreciate your feedback and are sorry this experience hasn't met your expectations. If there's anything further we can help with, please reach out to us at askus@oliverbonas.com. Team OB
Love my items
Love my items. Delivery was reasonably quick as well and packaged properly.
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Great product and excellent customer…
Great product and excellent customer service. Such a shame that you use Evri to deliver which they never seem to be able to do satisfactorily.
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.