Avoid them at all cost!
I went to the bank to open an account and to was convinced into opening a life insurance. After thinking about it for some time, I decided to have the insurance cancelled.
I went to the bank and they told me I would have to wait for the insurance to be activated before I can have it cancelled. I waited for it to be activated and when I went to the bank they told me I would have to contact Old Mutual to have it cancelled.
I contacted Old Mutual and they told me I would have to wait for two weeks for the funds to reflect in their account before I can have it cancelled. I waited and contacted them again only for them to tell me I would have to come in-person to have it cancelled.
I went there in-person to cancel it and they processed everything for me, only for me to check my account statement to notice that they have debited my account again.
Absolutely disingenuous and unscrupulous behavior all-round.






