Visited OKA Knutsford and were assisted by Louise who was a great help offering advice in store. Louise also arranged to send us a link to purchase the item we were interested in as and when we had r... Näytä lisää
Sijainti
Vaihda sijaintiaConservative Building, Manchester Road, WA16 0LT Knutsford, GB
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Katso, mitä arvostelun kirjoittajat sanovat
I wanted to thank the staff at this store for really taking the time and understanding that it takes to design a beautiful home. I've bought many things form this company over a period to time and enj... Näytä lisää
A beautiful Oka location in Knutsford! It was my first visit and I will certainly be going back! Staff were extremely helpful and well informed. Car parking was available, a real bonus as Knutsford is... Näytä lisää
Yritys on vastannut
Assistant not very interested in giving a good service. Asked me if I knew what I had come for???. Never asked if I would like it gift wrapped , not interested! I have been into the store before and... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
Yhteystiedot
Conservative Building, Manchester Road, WA16 0LT, Knutsford, Yhdistynyt kuningaskunta
- +44 1565 220020
4,8
Erinomainen
306 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
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Vastaus yritykseltä OKA - Knutsford
Dear Stuart,
Thank you for taking the time to leave your review. We’re really pleased to hear that everything went smoothly with your order, and we truly appreciate you sharing your feedback. We hope to welcome you back again soon.
Kind regards,
OKA
Very helpful and kind Staff!
The ladies who work in your shop in knutsford are a credit to your company and deserve a raise. They were so helpful to me when I was buying cushions for my home.
6. tammikuuta 2026
Vastaus yritykseltä OKA - Knutsford
Dear Mrs Jones
We're happy to hear that the team in Knutsford provided such wonderful assistance during your recent visit. We appreciate you taking the time to acknowledge their exceptional service and we hope that you are happy with your new cushion covers.
We truly appreciate your feedback and we hope to welcome you back soon.
Kind regards
OKA
Excellent products & Service
Amazing store with beautiful furnishings
Helpful staff especially Louise who is on hand to offer styling tips & advice .
Wonderful experience to wander through browsing
Sales are excellent too ,
3. tammikuuta 2026
Vastaus yritykseltä OKA - Knutsford
Dear Customer
Thank you for your wonderful review. We are delighted to hear that you enjoyed your experience in our Knutsford store and that Louise provided such helpful support throughout your visit.
We will be sure to share your kind words with her and the wider team, who will be delighted to know their efforts made a difference.
We hope that you will visit us again soon.
Warm regards
OKA
Great Customer Care
Able to purchase what I needed.
Excellent service and items beautifully packaged.
It was a pleasure to be a customer - old fashioned courtesy and attention.
Thanks.
12. tammikuuta 2026
Vastaus yritykseltä OKA - Knutsford
Dear Lynne
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Knutsford store, and received such friendly and knowledgeable service. Your comments are truly appreciated, and we hope to welcome you back again soon.
Warm regards,
OKA
Vastaus yritykseltä OKA - Knutsford
Dear Customer,
Thank you for taking the time to leave your review. We’re really pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team. We hope to welcome you back again soon.
Kind regards,
OKA
Excellent service and lovely shopping…
Excellent service and lovely shopping experience!
5. tammikuuta 2026
Vastaus yritykseltä OKA - Knutsford
Dear Kate,
Thank you for sharing your feedback with us. We’re really pleased to know you enjoyed your visit to our Knutsford store and appreciate you taking the time to leave a review.
We hope to welcome you back again soon.
Kind regards,
OKA
Vastaus yritykseltä OKA - Knutsford
Dear J Traynor,
We’re very grateful you took the time to share your feedback. It’s always encouraging to hear from customers, and we appreciate you choosing to visit our Knutsford store.
Kind regards,
OKA
Ordered some prints in store
Ordered some prints in store, paid in full including delivery and then received an email to say they aren’t available and I have to contact customer services. Terrible service
24. joulukuuta 2025
Vastaus yritykseltä OKA - Knutsford
Dear Mrs Mellor,
Thank you for your feedback.
We’re sorry to hear that the prints you ordered in store were later found to be unavailable. We appreciate how inconvenient this must have been.
One of our Customer Service Advisors will be in touch with you shortly to look into this and advise on the next steps.
Kind regards,
OKA
The team at Knutsford are fantastic and…
The team at Knutsford are fantastic and could not be more helpful.
Laura, Louisa, Amanda and Louise have all helped me over the last few weeks style my home and match pieces together.
Thank you for your time and patience.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Knutsford
Dear Anthony,
Thank you for taking the time to share your feedback. We’re really pleased to hear that your experience at our Knutsford store has been such a positive one, and your kind comments have been passed on to the team there.
It’s always rewarding to know when our colleagues have been able to support customers so well, and we truly appreciate you choosing to shop with us.
Kind regards,
OKA
Fabulous shopping experience
Fabulous shopping experience and purchased the lampshade from heaven! Really helpful customer service and a very happy customer 😊 Great parking outside which is very convenient.
22. joulukuuta 2025
Vastaus yritykseltä OKA - Knutsford
Dear Debbie,
Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you had such an enjoyable visit and appreciate you sharing your experience with us.
We hope to welcome you back again soon.
Kind regards,
OKA
Super friendly and helpful staff
Super friendly and helpful staff. Relaxed shopping experience in a beautiful store.
14. joulukuuta 2025
Vastaus yritykseltä OKA - Knutsford
Dear Clare
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Knutsford store, and received such friendly and knowledgeable service. Your comments are truly appreciated, and we hope to welcome you back again soon.
Warm regards,
OKA
Really chatty and helpful staff
20. joulukuuta 2025
Vastaus yritykseltä OKA - Knutsford
Dear Customer
Thank you for your kind review. We’re so pleased to hear that your visit to our Knutsford store was such a positive experience and that you received helpful and friendly service. Your feedback means a great deal to us, and we hope to welcome you back again soon.
Warm regards,
OKA
As soon as I walked into the OKA store…
As soon as I walked into the OKA store in Knutsford I was very happy to have made the journey. I am a ‘fan’ of the OKA look and this store did not disappoint. The sales person, I think the manager, was extremely helpful and gave her expert eye in helping me to decide on my purchases. I will be back. Thank you
7. joulukuuta 2025
Vastaus yritykseltä OKA - Knutsford
Dear Sarah
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience in our Knutsford store and felt so well supported while choosing your purchases. It’s lovely to know the visit was both enjoyable and inspiring.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
Amazing service from Louise today at…
Amazing service from Louise today at Oka - thank you so much - we came in to buy a vase and flowers at at short notice and Louise created and amazing display which we could also take away with us- thank you !
13. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Knutsford
Dear Stephen
Thank you for your kind review. We’re so pleased to hear that your visit to our Knutsford store was such a positive experience, and that you were able to take home the beautiful display Louise created for you.
Your feedback means a great deal to us, and we hope to welcome you back again soon.
Warm regards,
OKA
Fabulous store, beautiful laid out and lots to see.
The member of staff that served us, she was polite, professional and very helpful
12. joulukuuta 2025
Vastaus yritykseltä OKA - Knutsford
Dear Barbara
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Knutsford store and received such friendly and knowledgeable service. Your comments are truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Great Store
It's such a great store with experienced staff in a perfect building in Knutsford.
12. joulukuuta 2025
Vastaus yritykseltä OKA - Knutsford
Dear Diane
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit and received such friendly and knowledgeable service. Your comments are truly appreciated, and we hope to welcome you back again soon.
Warm regards,
OKA
The store was beautifully decorated and…
The store was beautifully decorated and gave us a warm welcome. Laura our demonstrator was lovely, knowledgeable and very helpful. She gave us lots of ideas and asked all our questions with warmth and creativity. I was inspired to buy some faux flowers and stems and look forward to trying to create a little bit of Laura’s magic at home. What a lovely surprise to be handed a gorgeous gift which will certainly go on my Christmas Tree! Thank you once again for the opportunity to come to your fabulous store.
6. joulukuuta 2025
Vastaus yritykseltä OKA - Knutsford
Dear Elaine,
Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your visit to our Knutsford store and that the décor and atmosphere made you feel welcome.
It is especially lovely to hear your kind words about Laura. We are pleased that her creativity, product knowledge and warm approach helped inspire your choices, and we will be sure to share your feedback with her.
We hope you enjoy arranging your new faux flowers and stems, and we are glad the little gift added an extra touch to your experience.
Thank you once again for taking the time to share your thoughts — it truly means a great deal to us.
Kind regards,
OKA
Vastaus yritykseltä OKA - Knutsford
Dear Mrs Wingett,
Thank you for your kind review. We’re delighted to hear that you felt so well supported during your visit to our Knutsford store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Super helpful Magda
Spoilt for choice with beautiful, high quality rugs, however Magda patiently helped me decide which worked best with my fabric sample. Great service.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Knutsford
Dear Lisa,
Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience while choosing your rug and that the guidance you received helped you feel confident in your decision. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
I was able to check with the store to…checking an item was in-store
I was able to check with the store to see if the product was in. Staff answered to phone quickly and came back to me within 5 minutes. They reserved the item and I was able to pick up the next day. I was helped to the car with the large item. Staff were very friendly and helpful.
29. marraskuuta 2025
Vastaus yritykseltä OKA - Knutsford
Dear Caroline,
Thank you for your lovely review. We’re delighted to hear that your experience with our Knutsford store was such a smooth and friendly one. It’s great to know the team were able to assist quickly over the phone, reserve your item, and help with collection.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
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