Called in to my favourite OKA Harrogate store to order their icon Sheki Olive Armchair, id been pondering for a while, along with the large Sycamore Rug and matching Pouffe as just gone into sale (b... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Harrogate Oka. Thank you for your condolences and for the help you give each time I come to your store. Thank you Carol and Zoe particularly this week. You are such a thoughtful team and your recommen... Näytä lisää
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Bought a large vase and lamp shade from Harrogate store. I use this store regularly as the staff are very helpful and will put different combinations of lamps bases/shades together, flowers in vases t... Näytä lisää
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Dr Anthony & I visited OKA Harrogate, our favourite home furnishings store, late last Saturday afternoon. We were greeted by wonderful staff namely, Talia and Carole; Zoe who had been working at her d... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Yhteystiedot
9 West Park, HG1 1BL, Harrogate, Yhdistynyt kuningaskunta
- +44 1423 701161
4,8
Erinomainen
350 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Another great experience at OKA Harrogate
Excellent and friendly help from Carole choosing some new lamps. She knows exactly what will work well in your home!
29. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Harrogate
Dear Kirsty,
Thank you for your lovely review. We’re delighted to hear that your recent visit to our Harrogate store was such a positive experience. It’s wonderful to know the guidance you received helped you feel confident in your choices.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
Zoe and Carol
Zoe and Carol, were superb. Helped with all the Christmas shopping!
30. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Harrogate
Dear Jonathan,
Thank you for your lovely review. We’re delighted to hear that your visit to our Harrogate store made Christmas shopping that bit easier. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Vastaus yritykseltä OKA - Harrogate
Dear Angela
We're really sorry to hear about your experience in our store.
We endeavour to provide a high level of customer service, and it's disappointing to hear that we fell short in your case.
Please rest assured that we take your comments seriously and will address this with our team to ensure that all customers feel welcomed and valued.
We truly appreciate your feedback as it helps us improve, and we hope you'll give us the opportunity to provide a better experience on your next visit.
Kind regards,
OKA
Vastaus yritykseltä OKA - Harrogate
Dear Elisabeth
Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us and will be shared with the store.
Kind regards,
OKA
We found the staff friendly and helpful…
We found the staff friendly and helpful and we were looked after by Carole who was very helpful.
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Harrogate
Dear John,
Thank you for your kind review. We’re delighted to hear that you received friendly and helpful service during your visit to our Harrogate store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
I went into the Harrogate store looking…
I went into the Harrogate store looking for a particular item, a Joshua table, and was served by a delightful lady, Michelle. She was extremely pleasant and very helpful, and we are more than pleased with our purchase. We first visited Oka in Broadway many years ago, and are so fortunate to have a store near our home! Keep up the good work Harrogate!
28. marraskuuta 2025
Vastaus yritykseltä OKA - Harrogate
Dear Moira,
Thank you for taking the time to leave such a warm review. We’re delighted to know that your recent experience in our Harrogate store was an enjoyable one and that you felt well supported during your visit. It’s always a pleasure to hear from long-standing customers, and we’re grateful for your continued loyalty.
We look forward to welcoming you back again soon.
Kind regards,
OKA
The store looked amazing
The store looked amazing, great staff, very friendly and well informed.
27. marraskuuta 2025
Vastaus yritykseltä OKA - Harrogate
Dear Christa,
Thank you for your lovely review. We’re delighted to hear that you enjoyed your visit to our Harrogate store and that the team made such a positive impression. Your feedback is truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Brilliant service from Harrogate Store
Brilliant service from Harrogate Store. Fleur dealt with my order, pleasant, efficient service, guided me through the new order paying system. Could not be happier with the service I received. Delivery arrived, perfectly packed with in two days.
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Harrogate
Dear Linda,
Thank you for your wonderful review. We’re so pleased to hear that your experience at our Harrogate store was such a positive one and that placing your order felt smooth and straightforward. It’s great to know your delivery arrived promptly and in perfect condition.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
We went to Harrogate OKA to see a chair…
We went to Harrogate OKA to see a chair I had seen a few days earlier Emma helped us to review the purchase .It had been sold but she discussed it with us and advised us on colour coordination, availability and practicality. She was patient and delighted
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Harrogate
Dear Dr Newton,
Thank you for your thoughtful review. We’re delighted to hear that your visit to our Harrogate store was such a positive experience and that you felt well supported while exploring your options.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Fantastic shop with excellent staff
Fantastic shop with excellent staff. Emma manages the shop very effectively. All the staff are friendly, helpful and well informed.
23. marraskuuta 2025
Vastaus yritykseltä OKA - Harrogate
Dear Richard,
Thank you for taking the time to leave such a kind review. We’re delighted to hear that your visits to our Harrogate store are always enjoyable and that the team create such a welcoming atmosphere. Your feedback means a great deal to us, and we’re grateful for your continued support.
Kind regards,
OKA
Vastaus yritykseltä OKA - Harrogate
Dear Rosemary
Thank you for your lovely review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us.
We hope you will revisit us again soon!
Kind regards
OKA
Vastaus yritykseltä OKA - Harrogate
Dear Adrian
Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us and will be shared with the store.
Kind regards,
OKA
The assistants are all very friendly…
The assistants are all very friendly and helpful.
5. marraskuuta 2025
Vastaus yritykseltä OKA - Harrogate
Dear William
Thank you for your lovely review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us.
Kind regards,
OKA
Helpful advice
11. marraskuuta 2025
Vastaus yritykseltä OKA - Harrogate
Dear Virginia,
Thank you for your kind review. We’re so pleased to hear that you received helpful advice during your visit to our Harrogate store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Great products and good service
6. marraskuuta 2025
Vastaus yritykseltä OKA - Harrogate
Dear David
Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Harrogate team. Your feedback means a lot to us and will be shared with the store.
Kind regards,
OKA
Service and quality !
I’ve always loved the quality , the choices the design’s
,they choose lovely materials that you can’t find anywhere else.
The staff are helpful and patient, that really is a bonus especially for someone like me I’m old and don’t hear very well but they go out of their way to help me.
29. lokakuuta 2025
Vastaus yritykseltä OKA - Harrogate
Dear Mrs Arnold,
Thank you for your wonderful review. We’re so pleased to hear that you continue to enjoy the quality and design of our collections and that our Harrogate team made your visit such a pleasant experience. It’s lovely to know their patience and care helped make your time with us comfortable and enjoyable.
Your kind words mean a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
I received an excellent service from Emma…
I received an excellent service from Emma in the Harrogate store when I visited. Emma is so helpful and welcoming.
3. marraskuuta 2025
Vastaus yritykseltä OKA - Harrogate
Dear Julie,
Thank you for your lovely review. We’re so pleased to hear that you received such a warm and helpful welcome during your visit to our Harrogate store. Your feedback is greatly appreciated, and we’re delighted that your experience was such a positive one.
We hope to welcome you back again soon.
Kind regards,
OKA
Vastaus yritykseltä OKA - Harrogate
Dear Cliff,
Thank you for your kind feedback. We’re pleased to hear that you received helpful service during your visit to our Harrogate store and that the refund process was straightforward. Your comments are greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Vastaus yritykseltä OKA - Harrogate
Dear David
Thank you for your review. We are delighted to hear that you received good service during your visit, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon.
Kind regards,
OKA
On Monday 27th October I purchased a…
On Monday 27th October I purchased a mirror and also wanted to purchase a set of 5 Pentangle wall murals, I was told the latter would be reduced as your mid term sale was due to start the following day 28th., also that as I was a first time customer I would receive a 15% discount I paid for the mirror with the discounted price on the 27th. and called on the 28th to pay for the discounted Pentangle wall murals only to be told as the items had been reduced in the sale, the 15% first time customer discount was not applicable, and in addition a £50 delivery charge would be applied to the pictures as they were not a stock held item even though I was collecting them from your shop, I find this behaviour to be totally unacceptable, delivery charge to your home yes, but not a collection from your premises. I cancelled the sale, and will not shop at OKA again
27. lokakuuta 2025
Vastaus yritykseltä OKA - Harrogate
Dear Mr Barnes,
Thank you for taking the time to share your feedback. We are sorry to learn of your disappointment regarding the information provided about the first-time customer discount and the Click & Collect charge.
Our Click & Collect fees are outlined on our website. A small, tiered charge has been introduced to reflect the cost of picking, packing, and transporting Click & Collect orders to the selected store. These costs have increased in line with rising wages, employment costs, and fuel prices. While we continue to absorb part of these costs, our rates remain consistent with those of other premium homeware and furniture brands.
We fully appreciate how this situation may have been frustrating, particularly as a new customer, and your comments will be shared with the relevant teams to ensure greater clarity in future communications.
Kind regards,
OKA
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