A lovely store with great staff.I was assisted by Nicky who was really thoughtful. She enquired if I needed help and checked stock availability online and in other stores on my behalf, without me... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Yesterday we, once again, were exceptionally well looked after at OKA in Guilford. A girl called Emma took over as Lauren was stocktaking but found time to quickly explain our order etc to Emma. O... Näytä lisää
Yritys on vastannut
Danielle at the Guildford branch outstanding customer service is a breath of fresh air - attentive and knowledgeable, even helped with booking a courier to deliver heavy furniture. Danielle should rec... Näytä lisää
Yritys on vastannut
Unfortunately the item of furniture was damaged in several places. The issue was delt with very quickly. And hopefully a replacement is coming on Sunday.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Situated between the bustling high street and the historic castle – surrounded by high-end boutiques and delectable restaurants and cafés, such as The Ivy and Gail’s – our store is nestled in the Tunsgate Quarter. The large glass-fronted store showcases our complete (and extensive) collection across 11,000 sq ft, with high ceilings and abundant space. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home.
Yhteystiedot
Tunsgate Quarter, GU1 3QY, Guildford, Yhdistynyt kuningaskunta
- +44 1483 906287
4,8
Erinomainen
304 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Disappointed we could not collect from the shop
The Staff are very helpful but disappointingly the bench we bought in the sale could not be delivered to the shop and collected from the shop. this incurred an additional delivery cost of £60. This took a big chunk out of the savings on otherwise generous sale price.
20. toukokuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Deborah
Thank you for sharing your review and we are glad that you found our Guildford team helpful on your recent visit.
It is regrettable you incurred the delivery cost for the bench, which reduced your savings from the sale. Due to limited storage space in our stores, larger furniture products are not available to collect in store.
We appreciate your feedback and we are sorry for the inconvenience you have experienced.
Kind regards,
OKA
Super helpful member of staff
Super helpful member of staff @ the Guildford store on Sunday - thank you so much. We are so pleased with the items we bought.
25. toukokuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Julie,
Thank you for your lovely feedback. We're so pleased to hear that our team member in the Guildford store was so helpful during your visit. It’s great to know you’re happy with your purchases — we hope they look fantastic in your home!
Warm regards,
OKA
Our first time buying at Oka
Our first time buying at Oka. The shop in Guildford was amazing. Beautiful merchandise, very clean and the staff couldn’t have been more helpful. The refreshing thing was that we could walk away with our purchases. Didn’t have to order and wait for delivery. A wonderful experience.
23. toukokuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Jan,
Thank you so much for your lovely review. We're delighted to hear that your first experience shopping with us in Guildford was such a positive one. It's great to know you enjoyed the store, found exactly what you were looking for, and were able to take your purchases home straight away. We hope it’s the first of many wonderful visits!
Warm regards,
OKA
My experience at Oka in Guildford was…
My experience at Oka in Guildford was seamless; perfect service, and all of our choices were available to purchase.
They could not have been more helpful!
16. toukokuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Diana,
Thank you for your lovely feedback. We're so pleased to hear your experience at our Guildford store was seamless and that you received such helpful service. It’s wonderful to know you were able to find everything you were looking for — we hope to welcome you back again soon.
Warm regards,
OKA
Fiona was incredibly helpful and sent…
Fiona was incredibly helpful and sent out of way to help us with our enquiries, we have since purchased a mirror that she set aside for us. Thank you Fiona, Guildford store.
13. toukokuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Neale
Thank you for your lovely review about Fiona! It sounds like she went above and beyond to ensure you found the perfect mirror. We are committed to providing exceptional customer service, and it's wonderful to know that Fiona's expertise and dedication made your experience so enjoyable.
We truly appreciate your feedback and hope to see you again soon.
Kind regards
OKA
Great help
The lovely assistant, Alexa G, spent lots of time helping me choose lamps and shades. I couldn't have done it without her. Thank you
3. toukokuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Carolyn
Thank you for your kind words!
We are thrilled to hear that you were impressed with the professional and helpful service you received on your visit to our Guildford store. It's wonderful to know that Alexa went the extra mile to ensure you had a positive experience, and we hope that you love your Lamps and Shades.
We truly appreciate your feedback and hope to see you again soon.
Best regards
OKA
5 Stars – Outstanding Support from Diana at OKA
I recently had the pleasure of working with Diana at OKA to source and purchase a table, and I can’t speak highly enough of the exceptional service she provided. From the outset, Diana was incredibly helpful, taking the time to understand exactly what I was looking for and offering expert advice on the best options available.
She went above and beyond to help me source the right piece, keeping me informed throughout the process and ensuring everything was handled smoothly from start to finish. Her professionalism, attention to detail, and genuine care made the entire experience effortless and enjoyable.
Thanks to Diana’s outstanding support, what could have been a challenging process was made simple and stress-free. A huge thank you to Diana and the OKA team — I wouldn’t hesitate to return for future purchases.
25. huhtikuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Zyba
Thank you for your lovely review about Diana! It sounds like she went above and beyond to ensure you found the perfect table. We are committed to providing exceptional customer service, and it's wonderful to know that Diana's expertise and dedication made your experience so enjoyable. We will be sure to share your feedback with her.
We truly appreciate your feedback and hope to see you again soon.
Kind regards
OKA
Vastaus yritykseltä OKA - Guildford
Dear Annie
We appreciate your feedback and are so pleased you had an enjoyable experience in our Guildford store.
We hope that you will visit us again soon!
Kind regards
OKA
Great service
Went to try a bar stool I’d found online Found wandering by an amazing member of staff - he was knowledgeable, helpful and absolutely lovely. A great experience
19. huhtikuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Cara
We're so glad to hear about your positive experience in our Guildford store!
It's wonderful to know that our team member went above and beyond to help you find the perfect bar stool. We strive to provide excellent customer service and appreciate you taking the time to share your feedback.
We hope you love your bar stools.
Kind regards
OKA
Vastaus yritykseltä OKA - Guildford
Dear Robert
Thank you for your kind words!
We're thrilled to hear you had another positive experience with our service and product range. Your feedback really means a lot to us.
Thank you for you continued support and we hope to see you soon.
Best wishes
OKA
Just a very kind and helpful team in…
Just a very kind and helpful team in Guildford.
16. huhtikuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Tim
We're so glad to hear you had a positive experience with our team in Guildford. We appreciate your kind words and are committed to providing exceptional customer service.
We look forward to welcoming you back soon!
Kind regards
OKA
The Guildford staff at Oka are super…
The Guildford staff at Oka are super helpful and friendly. Its my go to shop. I actually live in London so i make a special trip. I love the store !!!
15. huhtikuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Eleanor
We are so happy to hear you had a great experience at our Guildford location! It's wonderful to know you enjoyed the friendly and helpful team.
We truly appreciate you making the special trip from London and your loyalty and hope we see you again soon!
Best wishes
OKA
Beautiful products from OKA
Beautiful products from Oka - again! Lovely sideboard has transformed our living room. Thank you so much, worth every penny and delivery was great with Chris & Harry at 442 Logistics as well.
16. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Guildford
Dear Katie
We're so happy to hear you're loving your new sideboard! It sounds like it's the perfect addition to your living room.
We're also thrilled that your delivery experience with Chris and Harry was positive.
We appreciate your kind words and will share your feedback with our team.
Best regards
OKA
Fiona was great
Fiona helped us during our visit and really spent a lot of time trying to find exactly the right rug and cushion covers to meet our needs
5. huhtikuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Neil
We're thrilled to hear about your positive experience in our Guildford store.
It's wonderful to know that Fiona went above and beyond to assist you in finding the perfect rug and cushion covers. We appreciate your kind words and will share your feedback with Fiona.
Best wishes
OKA
The staff in the Guildford shop are the…
The staff in the Guildford shop are the best. Helpful and very thoughtful
3. huhtikuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Matt
We are delighted to hear that you had a positive experience with our Guildford team. We'll be sure to pass along your feedback to them.
Thank you for your support and we look forward to welcoming you back soon!
Kind regards
OKA
We love our new sofa
We love our new sofa. The store staff were really helpful and arranging delivery was easy.
Thanks
28. maaliskuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Parina
Thank you for your wonderful review! We're so happy to hear that you love your new sofa and that our team was able to make the delivery process easy for you.
We appreciate your kind words and look forward to welcoming you back soon!
Best wishes
OKA
Excellent !
I made a recent purchase through the Guildford store. Meg and Fiona offered delightful and very helpful customer service. Thank you team Guildford!
31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Guildford
Thank you for your fantastic feedback!
We're so glad to hear you had a positive experience with Meg and Fiona at our Guildford store. We strive to provide excellent customer service, and we're thrilled that our team was able to make your purchase enjoyable.
Kind regards
OKA
Vastaus yritykseltä OKA - Guildford
Dear Victoria
Thank you for your kind words!
We're so pleased to hear that our Guildford team made such a positive impression on you. Providing excellent service is always our top priority, and it's wonderful to know we've met your expectations.
We appreciate your support.
Best wishes
OKA
Helpful assistance I always enjoy a…
Helpful assistance I always enjoy a visit to Oka Guildford
27. maaliskuuta 2025
Vastaus yritykseltä OKA - Guildford
Dear Hilary,
Thank you so much for your kind words! We're really pleased to hear that you received helpful assistance and that you always enjoy your visits to our Guildford store. We’ll be sure to pass your feedback on to the team – they’ll be thrilled! We look forward to welcoming you back again soon.
Kind regards,
OKA
Great shopping experience!
Extremely helpful with everything! An enjoyable shopping experience!
20. maaliskuuta 2025
Vastaus yritykseltä OKA - Guildford
Thank you for your kind words! We're so pleased to hear you had an enjoyable shopping experience and found the team to be extremely helpful. We really appreciate you taking the time to share your feedback and hope to welcome you back again soon.
Best regards,
OKA
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