I dealt with Ella Ford, Home Designer throughout my enquiries. Ella was outstanding throughout my many email enquiries; following up each one with detailed information. Researching other items and s... Näytä lisää
Yritys on vastannut
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Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... Näytä lisää
Yritys on vastannut
As a resident of Northern Ireland, unfortunately we don’t not have any local OKA stores to visit in person. We have previously purchased furniture from OKA and it’s still looking great after over 20 y... Näytä lisää
Yritys on vastannut
Christine at the Bath store couldn’t have been more helpful, there were a couple of items that were listed out of stock on the website and I couldn’t find them in store. The sales team were able to fi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Yhteystiedot
26-27 Milsom Street, BA1 1DG, Bath, Yhdistynyt kuningaskunta
- +44 1225 443074
4,8
Erinomainen
305 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The delivery was excellent
The delivery was excellent. Kept in touch with approximate time of arriving. The delivery man was most helpful.
Quite a difference from a previous experience.
29. toukokuuta 2026
Vastaus yritykseltä OKA - Bath
Dear Barbara
Thank you for your review. We are pleased that everything went smoothly with your order and delivery, and you were kept informed of the drivers arrival time.
Your feedback means a lot to us and we do hope that you will visit us again soon.
Kind regards
OKA
Warm, friendly and helpful
Alex (Bath store) is always so helpful and accommodating. We love visiting the store and enjoy the warm welcome we receive each time.
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Bath
Dear Bertie
Thank you for taking the time to share your feedback. We are so pleased that you enjoy your visits to our Bath store, it's wonderful to know that the service you receive from Alex makes your experience so enjoyable.
We do hope that you will visit us again soon!
Kind regards
OKA
Vastaus yritykseltä OKA - Bath
Dear Sandra
Thank you for your lovely review. We are delighted to hear that you received great service during your visit to our Bath store.
We really appreciate you taking the time to share your feedback.
Kind regards,
OKA
Excellence in Bath
Bath branch - excellent service by Linda, shes a fount of knowledge. Wonderful lamp.
27. toukokuuta 2026
Vastaus yritykseltä OKA - Bath
Dear Emma
Thank you for taking the time to share your review. We’re delighted to hear about your recent visit to our Bath store, and we’ll be sure to pass your kind words on to Linda and the wider team.
It’s lovely to know she made such a positive impression with her guidance and expertise, and we truly appreciate you taking the time to share your experience.
Kind regards,
OKA
The quality of furnishings is equal to the quality of staff
I would haven’t purchased anything because I was overwhelmed with all the beautiful choices. However, Christinea at your Bath, England store assisted me. She was nothing short of amazing! She was so helpful and patient with helping select the perfect pillow covers! I only wanted 2 but, ended up buying 6 because she found the PERFECT ones to breathe new life into my sofa pillows!
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Bath
Dear Inga
Thank you for your wonderful review.
We're thrilled to hear that you enjoyed your shopping experience at our Bath store and received such helpful and welcoming service from our team. We're so pleased that Christinea could assist you with finding the perfect cushion covers and we are thrilled that they have brightened up your sofa.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Beautiful products and super helpful…
Beautiful products and super helpful staff (Ellie and Natasha) in the Bath store. They went above and beyond to ensure we have our garden furniture for the BH weekend. Thank you (and the furniture is fabulous)
24. toukokuuta 2026
Vastaus yritykseltä OKA - Bath
Dear Stuart
We appreciate you taking the time to share your kind words. We're happy to hear that you had such a positive experience in our Bath store. It's wonderful to know that Natasha and Ellie went the extra mile to ensure you received your order before the bank holiday weekend. The team will be thrilled with your feedback.
Please do visit us again soon!
Warm regards
OKA
Outstanding customer service
9. toukokuuta 2026
Vastaus yritykseltä OKA - Bath
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear you received outstanding customer service during your experience with us.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Thank you Linda B!
We visited the Bath shop recently and were helped by the marvellous Linda B.
I wanted some flowers for my hallway, and she was so very helpful in giving us some lovely ideas.
Linda advised us to bring in our own vase which we will do on our next visit.
Thank you Linda!
17. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Bath
Dear Carolyn,
Thank you for your lovely feedback. We’re delighted to hear about your recent visit to our Bath store, and we’ll be sure to pass your kind words on to Linda and the team.
It’s wonderful to know she was able to help inspire ideas for your hallway, and we look forward to welcoming you back with your vase on your next visit.
Kind regards,
OKA
Bath is an excellent store.
Bath is an excellent store that I and my family often visit.
The staff are very knowledgeable and helpful.
On my last visits I have been served by Christinea. She has been so patient and helpful, guiding and advising me with regard to soft furnishings. I cannot recommend her highly enough.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Bath
Dear Customer,
Thank you for your wonderful feedback and continued support of our Bath store. We’re delighted to hear about your experiences with the team, and we’ll be sure to pass your kind words on to Christinea.
It’s lovely to know she made such a positive impression with her patience, guidance and expertise, and we truly appreciate you taking the time to share your experience.
Kind regards,
OKA
Beautiful shop
Beautiful shop. Displays are inspiring and I took lots of photos for ideas.
Helpful staff.
9. toukokuuta 2026
Vastaus yritykseltä OKA - Bath
Dear Customer
We're thrilled that you enjoyed your shopping experience at our Bath store and received such helpful service from our team. It's also great to hear that you found inspiration in our displays and layout.
Thank you for taking the time to share your experience and we hope to welcome you back soon.
Kind regards
OKA
Purchase was straightforward
Purchase was straightforward, products are good and delivery was amongst the best I have experienced.
7. toukokuuta 2026
Vastaus yritykseltä OKA - Bath
Dear Tony,
Thank you for your kind feedback. We’re so pleased to hear everything went smoothly and that the delivery experience stood out so positively.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Linda B from Oka Bath was very helpful…
Linda B from Oka Bath was very helpful and we had an enjoyable couple of hours with her exploring the goods!
4. toukokuuta 2026
Vastaus yritykseltä OKA - Bath
Dear Annie,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Bath store, and we’ll be sure to pass your kind words on to Linda B and the team.
It’s wonderful to know you had such a positive visit, and we hope to welcome you back again soon.
Kind regards,
OKA
The store employees were very helpful
The store employees were very helpful, however I was shocked to see that a £10 shipping fee is added to click and collect purchases. I don’t believe click and collect should have a fee.
4. toukokuuta 2026
Vastaus yritykseltä OKA - Bath
Hi Sophie
We are pleased to hear that you enjoyed your visit to our Bath Store and sorry to hear of your disappointment with our click and collect charge.
We introduced a small, tiered charge for our Click & Collect service to reflect the cost of picking, packing, and transporting orders to your chosen store. These costs have increased in line with rises in wages, employment costs, and fuel. That said, we do still absorb part of the cost ourselves, and we aim to keep our rates in line with other premium homeware and furniture brands.
We do appreciate your feedback and hope that you are happy with your purchase.
Kind regards
OKA
Ella Ford was very professional
Ella Ford was very professional. She took the time to show me around the the shop and helped me select a couple of lovely prints for my home.
28. huhtikuuta 2026
Vastaus yritykseltä OKA - Bath
Dear Rosie
Thank you for your kind review. We’re so pleased to hear that you enjoyed your shopping experience at our Bath store, and we hope that you love your prints.
Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Vastaus yritykseltä OKA - Bath
Dear Katherine
Thank you so much for your kind feedback. We’re delighted to hear about your experience in our Bath store, and we’ll be sure to pass your lovely words on to the team.
It’s wonderful to know you felt so well supported during your visit, and we truly appreciate you taking the time to share your experience.
Kind regards
OKA
with all honesty
with all honesty, I can say that it’s a pleasure to shop at your store. Apart from it being beautiful beautifully appointed the staff are so helpful and always have been whenever I have been there so thank you for a nice experience.
27. huhtikuuta 2026
Vastaus yritykseltä OKA - Bath
Dear Beatrice
Thank you so much for taking the time to leave your review. We’re delighted to hear about your experiences with our Bath store, and we’ll be sure to pass your kind feedback on to the team.
We really appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
OKA
Thanks to Natasha and Ellie
Had a great experience at Oka Bath store. Natasha and Ellie were extremely helpful and friendly, they are a credit to the business. Certainly made it much easier for us to buy from Oka compared to the less personal touch of some of their competitors.
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Bath
Dear Chris
We’re delighted to hear about your experience with our Bath store, and we’ll be sure to pass your kind feedback on to Natasha, Ellie and the wider team.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Christina is fabulous
Christina is fabulous, so helpful she needs to be cherished
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Bath
Dear Beth
Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service from Christinea during your visit to our Bath store. We strive to provide excellent service, and your kind words motivate us to keep doing our best.
We greatly appreciate your feedback.
Kind regards
OKA
A great shopping experience
All the staff are very friendly and knowledgeable. Amelia and Natasha were very helpful and nothing was too much trouble when considering how furnishings worked together. They gave as much time as I needed but they do not push you to buy. It is a very nice shopping experience.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA - Bath
Dear Mrs Simon
Thank you for your lovely review. We are delighted to hear that you enjoyed your visit to our Bath store and Natasha and Amelia offered such fabulous service. It's wonderful that they were able to assist you with their design ideas and guidance and we will be sure to share your kind words with them, and the wider team.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Excellent customer service
Excellent customer service in the Bath branch. Alex is an asset to the company. Polite, knowledgeable and efficient. He put aside some mugs that were in the sale for me so I could collect quickly in my visit to Bath. Thank you
3. huhtikuuta 2026
Vastaus yritykseltä OKA - Bath
Deaar Selina
We appreciate you taking the time to leave your review.
We're so glad to hear that you enjoyed your shopping experience at our Bath store and received such helpful and welcoming service from Alex.
We are happy that you were able to take advantage of our sale and hope that you love your mugs.
Kind regards
OKA
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