Excellent customer service. Off Ya Tree has an easy to use and navigate website, which has become so very important of late. I received the order I placed online in a timely manner & with a genui... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Products were packaged securely, faster than expected delivery. They couldn't supply one item, and let me know straight away. I wanted a new retro dress and cardigans. The cuts were perfect. I lov... Näytä lisää
The red metal coating of the tongue bars I purchased literally peeled away within the first week of wearing. I thought I had a little piece of food in my mouth but no it was a chunk of metal fragment.... Näytä lisää
Yritys on vastannut
Never a bad experience with Off Ya Tree. Customer service team is fantastic and they go above and beyond. As I can rarely get parking for your brick and mortar stores when I want to visit; it's gre... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Off Ya Tree stocks Australia's most extensive range of punk, rockabilly, kustom kulture and metal clothing. We also have homewares, body jewellery, smoking paraphernalia and lifestyle items. Our 33 Stores around Australia also offer a Punktured Body Pi...
Yhteystiedot
241 Collins St, 3000, Melbourne City, Australia
- info@offyatree.com.au
- offyatree.com.au
4,0
Hyvä
479 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service :)
I ordered some hair dye and got an email from Off Ya Tree saying that it was out of stock - they gave me a couple of great alternatives that were similar to the colour I was after.
Very happy with the service!!
27. helmikuuta 2021
The dress looks nothing like what it…
The dress looks nothing like what it was advertised as bar that it has black on it. Most the stuff I ordered took weeks for someone to get back to me to say they weren't in stock. So I paid express post to find out 2 weeks later stuff wasnt in stock but not refunded for the post. The one item that actually came is NOTHING like advertised. I wouldnt buy online from them again
24. helmikuuta 2021
Vastaus yritykseltä Off Ya Tree
Hi, we're so sorry to hear this has happened. Please send us an email at info@offyatree.com.au and we'll look into this further.
Really fast service
Really fast service, my order was sent out quickly & arrived in 4 business days 👌🏻
23. helmikuuta 2021
Always fun to walk into Off Ya Tree
Always fun to walk into Off Ya Tree. Friendly, helpful staff and great atmosphere make shopping there fun and comfortable. Which is the opposite of how shopping usually makes me feel.
21. helmikuuta 2021
Very welcoming place
The staff were very friendly and welcoming. I had a wide range of products to choose from it was hard to choose lol. Will definitely go back there for future piercings
21. helmikuuta 2021
Waiting for refund for over a month.
I made a purchase online over a month ago. One item was not available so I waited for my refund. After more than 10 business days I sent an email enquiring about it. I was asked to double check my bank account which I did thoroughly. I responded to that email 16 days ago and have still not received my refund or a response.
19. helmikuuta 2021
Vastaus yritykseltä Off Ya Tree
Hi, we're so sorry to hear this has happened. Please send us an email at info@offyatree.com.au and we'll look into this further.
Always easy purchasing from Off Ya Tree…
Always easy purchasing from Off Ya Tree :)
19. helmikuuta 2021
Everyone was so kind and helpful
Everyone was so kind and helpful, left super happy
18. helmikuuta 2021
Was great love there stuff and…
Was great love there stuff and definitely want more :)
17. helmikuuta 2021
Nose studs were exactly what I ordered
Nose studs were exactly what I ordered
Fast delivery
Definitely recommend
16. helmikuuta 2021
I have had 3 bad experiences with off ya tree
I have had 3 bad experiences with this place, online AND in store. Online order was wrong had to email them to send me the correct nose ring, still don’t know where it is. You get no tracking information.
15. helmikuuta 2021
Vastaus yritykseltä Off Ya Tree
Hi, we're so sorry to hear this has happened. Please send us an email at info@offyatree.com.au and we'll look into this further.
Order was prepared and picked up for…
Order was prepared and picked up for delivery quickly and I received all information about it instantly.
13. helmikuuta 2021
Never received my items, no response from customer service
I never received my items. I contacted auspost about it and they said they had never received any information beyond the initial scan and I would need to contact the seller to chase it up. As of today I submitted an online enquiry form 2 weeks ago and I have heard nothing. There is no phone number or email address for the customer service team, only the online forms.
9. helmikuuta 2021
Vastaus yritykseltä Off Ya Tree
Hi, we're so sorry to hear this has happened. Please send us an email at info@offyatree.com.au and we'll look into this further.
Security tag
When my wallet I purchased arrived it still had the security tag attached inside. It was such a hassle to get it removed and it still makes the alarms go off when walking in and out of stores
8. helmikuuta 2021
Vastaus yritykseltä Off Ya Tree
Hi, we're so sorry to hear this has happened. Please send us an email at info@offyatree.com.au and we'll look into this further.
Great service online and in-store
great service in store and when they didn't have the size I needed, they helped me order it online
8. helmikuuta 2021
I am still waiting for part of my order
5. helmikuuta 2021
Vastaus yritykseltä Off Ya Tree
Hi, we're so sorry to hear this has happened. Please send us an email at info@offyatree.com.au and we'll look into this further.
Great friendly helpful service
1. helmikuuta 2021
Handbag I bought from them was…
Handbag I bought from them was unbelievably bad quality but they gave me a refund so no harm done
29. tammikuuta 2021
Vastaus yritykseltä Off Ya Tree
Hi, we're so sorry to hear this has happened. Please send us an email at info@offyatree.com.au and we'll look into this further.
Great service and products
All my items got delivered quickly and i was very happy with them and the quality thanks
29. tammikuuta 2021
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