Literally the worst app in existance. Look at the amount of people who have had their accounts banned for no reason. Personally, Ive created an account and use a VPN so you guys have absolutely no ide... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Terrible app. I listed multiple high quality items at reasonable rates and got zero requests or inquiries. The one and only time someone was interested in an item (after 2 weeks of listing) I drove... Näytä lisää
Worst scammiest website ever. Worse than craigslist. Used to be a bit better but as scammers get more sophisticated, it's nearly impossible to tell whether you are getting a scammer responding or i... Näytä lisää
Yritys on vastannut
This site/app has gotten even worse over last 6-months and become a dumping ground for endless advertising and scams. You can basically make 2-search selections and then have to sit through advertisem... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
OfferUp is revolutionizing how we sell by making it a snap! Instantly connect with buyers and sellers near you.
Yhteystiedot
Broadway 1425, 98122, Seattle, Yhdysvallat
- offerup.com
1,2
Huono
2 t. arvostelua
On vastannut 47 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä OfferUp
Hi Lili,
We’re really sorry to hear that your experience didn’t meet expectations. 😕 We strive to improve every day, so your feedback means a lot to us. If there’s anything specific that didn’t go right or any way we can make things better for you, we’d love to hear it! I sent you a private message in hopes to get more information.
Thanks for giving us a chance, and we hope to turn things around for you. 😊
Worse site ever
Worse site ever. Sold items fill the site. This site is useless.
15. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hey there,
While I can't directly address your call-out, I’d love to share why we display "sold" items on OfferUp:
Transparency: Showing sold items helps buyers see what products are popular and can give them an idea of the price range for similar items.
Trust: Displaying sold items can enhance trust among users, indicating that transactions are happening on the platform and that it is a viable marketplace.
Seller Credibility: For sellers, having sold items visible on their profile can serve as a form of social proof, showcasing their activity and success in selling.
Encouraging Engagement: By showing sold items, OfferUp can encourage users to engage more with the platform, as they may want to replicate successful sales.
We’ve sent you a direct message if you'd like to further discuss.
OFFER UP IS MONEY HUNGRY...I PROMISE THEY ARE SCAMMING
When offer up first started, I was able to sell any and everything with in minutes. Now I've noticed its very hard to sell anything. I posted everything brand new, a 4 in 1 printer, portable air conditioner that cost $600' and a bissel pet vac, that does multiple things. Everything new. i posted it for $300 and i only had 4 views. paid for the 1 day promotion and only got 8 more views. How does it goes from recieving 50 views in a couple minutes, to barely nothing? This site is not posting because they want you to pay $19.99. I promise you, fb Market is better than offer up. Im done with offer up. If i was u i wouldn't waste my time with offer up.
13. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hello Monique,
Thank you for sharing your concerns. I understand how frustrating it can be when items aren't getting the visibility you expect, especially after having success in the past.
Promotions are designed to increase views, and it’s important that they deliver results. I’d be happy to review your account and see if there’s anything we can do to optimize the visibility of your listings. I've reached out to you directly, so please feel free to respond, and we’ll work through this together.
Thank you
Nothing against offerup,have sold many…
Nothing against offerup,have sold many things on there. But swear,people want stuff for basically free
13. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hey Joe! Thanks for being an OfferUp customer! I understand your frustration with lowball offers. It can be disheartening to see people undervalue your items :-(
When you set a firm price, buyers can only make offers at the posted price. They may still message you to ask if you're willing to accept a lower offer. Setting a firm price is a great option when you know what the item should cost.
I like Offerup but it is a terrible…
I like Offerup but it is a terrible experience since they let temu advertise to the extent that every page of goods you scroll through there is an equal full page of temu crap. I am shopping on Offerup NOT temu. I am a couple searches away from saying goodbye to Offerup.
12. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hey James!
It can be really annoying when you're just trying to shop for items, and you're bombarded with unrelated content and an excessive amount of advertisements. Unfortunately, we have ads to ensure the app remains free for most users. If you'd like, you can purchase our premium subscription for an ad-free experience!
Sorry I bought
I purchased 2 items from people on Offerup- and the 2 day return had passed already, the items I bought were garbage. I should have just purchased the items at the store, at least I could have returned them. Reminds me of buying at garage sales- pay money for people's crap they do not want. I'm done with Offer Up
6. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Sunny,
I'm sorry to hear about your experience. It can definitely be frustrating when the items you purchase don't meet your expectations.
Have you tried reaching out to the sellers to see if they can offer any resolution? If not, it might be worth considering leaving feedback for them on the platform. Hopefully, your future experiences will be more positive.
If I could rate less than 1 I would!
If I could rate less than 1 I would!
Offer up is OK IF you inly use if for local/pick up/drop off type sales.
I for the first time shipped something and they took a large percentage of the sales and then require my tax information (?!?!) in order for me to get my payment?!? Yet, they took if from the buyer?!?
So, I went to all the bother to send the item and will not get paid!
I would not use them for anything needing shipped!!
5. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Michelle,
I hope you’re doing well! When using the OfferUp Payment Solution, it's important to have a Stripe account to make or accept payments, as part of our Terms of Service.
We partner with Stripe, Inc. for payment processing, and they might ask you for some extra information, like a tax ID or Social Security Number, to help with this process.
Once that’s sorted, you'll be all set to receive payments!
Also, this is just a friendly reminder that when an item ships through OfferUp, the buyer pays the shipping costs.
As for fees, sellers are charged based on the item price. You’ll see the fee rate when you list your item and know the exact amount when you accept an offer. It’s either $1.99 or 12.9% of the item price—whichever is greater. This fee is taken out before the money is sent to you.
If you have any questions, feel free to reach out!
It is impossible to get a resolution…
It is impossible to get a resolution with any issues with them. I sold an item for $60 and they closed my account and are keeping the $60. They won't respond to my pleas in the live chat. Don't use this site!
4. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Lisa,
I'm really sorry to hear about your experience – I completely understand how upsetting this must be. I take situations like this very seriously, and I want to make sure we get this sorted out for you.
Please check your messages as we've reached out directly to gather more details about your account. Once I have, I can work to resolve the matter quickly.
Thank you
I still have a payment pending since…
I still have a payment pending since June and they have not tried to take their money out yet. It is causing too much of a headache. Now I can't download any new apps because they refuse to take their payment.
24. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hey Joshua,
Thanks for reaching out, and I completely understand how frustrating this must be.
We’ve sent you a direct message to gather more details so we can look into this and help clear up the issue.
Looking forward to hearing from you soon!
Offer up allows some of the sellers to…
Offer up allows some of the sellers to make offers that they can't backup. Once my money was gone Offer up sent me in circles trying to get it back. The customer service number would not answer, the hoops your made to jump through lead you no where. I was a long time member but no more. Buyer beware.
18. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Thomas,
I'm really sorry to hear about your experience. We absolutely understand how frustrating this must have been. While sellers are responsible for fulfilling their offers, we aim to ensure every transaction on OfferUp is safe and secure.
Please check your inbox for a message from us so we can gather more details and get this resolved as quickly as possible. Im also curious on the "customer service number" you mentioned. Today, OfferUp does not offer phone support.
Thank you for being a long-time customer, and I hope to make things right.
If you use this site to buy a ticket…
If you use this site to buy a ticket and do not meet the seller you will be SCAMMED! They offer no protection on their site for people who get SCAMMED!
21. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Dennis,
At OfferUp, we take trust and safety seriously and appreciate you bringing this to our attention. If you used the in-app "Report" option, our team of investigators would have reviewed the report and taken appropriate steps based on the information available.
If you haven't been able to resolve the issue directly with the other user, it may be helpful to involve your local law enforcement. We're always ready to assist law enforcement in their investigations to help ensure the safety of our community.
If you could reply to the email we sent, I can gather more information about this situation and verify the account has been reported.
Hope to hear back!
A great app if you want to hate people.
Good luck getting any “customers” to answer you back. It’s constantly, “Is this still available?” with my reply, “Yes it is! Are you interested? I can meet you wherever.” followed by crickets. Every. Single. Time! It’s like talking in to a void with this app. And good luck having OfferUp actually doing anything about it I’ve sent an incredible amount of reports about all of these ghosters and have yet to get a single follow up.
20. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Thank you for letting us know about your experience with other users. We will consider this going forward for future features.
They charged me for fast track
They charged me for fast track, which means they are suppose to release the funds into your account after the buyer had inspected the item. The funds did not get released. They said the system will automatically release the funds after 2 days. I said, that's NOT what I paid for. The buyer has already inspected the item and approved it. I paid extra for what exactly???? FRAUDULENT COMPANY!!!
19. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Sarah,
We’re really sorry to hear about the delay with your payment – that’s definitely not the experience we want for our users. We’d love to help you get this sorted as quickly as possible. If you could reply to the email we sent, we’ll get right on it and make sure you’re taken care of.
Thanks for sharing your feedback!
Sick of adds!
I have been using offerup since it started, i have not been able to sell my items on there, even at cheap prices. I've bought a few random things off there. But I now refuse to use their site, I'm sick of the political adds that are on there now. I wish these politicians would spend their money actually helping people in need instead of advertising all their promises they fully intend to NOT keep!
16. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Thank you for sharing your feedback regarding ads on our platform. This will be passed over to our teams to take a look at as we work to make improvements.
offer up 2 thumbs down 👎👎
My first time shipping an item on offer up .1 month and I still haven’t gotten paid. I emailed them multiple times still no answer. Please think twice before trying to ship anything on offer up. I hope this comment helps someone .
27. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Joe,
We’re really sorry to hear about the delay with your payment – that’s definitely not the experience we want for our users. We’d love to help you get this sorted as quickly as possible. If you could reply to the email we sent or Chat with us directly, we’ll get right on it and make sure you’re taken care of.
Thanks for sharing your feedback, and we appreciate your patience. I'm here to help!
Worst customer service imaginable
Worst customer service imaginable. The level of incompetence from OfferUp's customer service is so bad it has to be a goal for them. I signed up several times over the years and my iPhone defaulted to the hide my email feature which led to my phone number being associated with several accounts. Since, I no longer have the randomly generated emails that were created with my iPhone the app wont allow me to verify my number so that I can list items. I have literally told this to customer service, in an exchange spanning 10 emails, several times only to be told over and over again to just go ahead and verify my number because it's just a standard security protocol. A bunch of !di0t$. AVOID OfferUp app or use it at your own peril.
15. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi there,
We totally understand your frustration and are sorry to hear that your experience hasn’t been what you expected. We want every user to have a great time on our platform. We sent you an email last week to dig into the specifics, and we’d love to hear back so we can figure out what’s going on.
Thanks for sharing your feedback – we’re always working to improve, and your input helps us do just that!
I inadvertently hit the premium and…
I inadvertently hit the premium and tried to cancel literally within a minute and I was denied a refund. THEN, I had a very strange man inquiring about an item I am selling that wanted my name, address, phone number and email. After several exchanges, I realized he wasn't looking to purchase the item. You can guess what he was after. This app is filled with creeps and criminals AND the service sucks! Sell on FB marketplace or somewhere else. NOT WORTH IT!!
11. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Vee,
We’re really sorry to hear about your experience – that sounds frustrating, and it’s definitely not what we want for our community! While our refund policy has certain guidelines, we’d love to take a closer look at your situation to see if there’s anything more we can do. I’ve sent you a DM to get those details.
As for the interactions you mentioned, keeping our marketplace safe is a top priority. We encourage everyone to report any suspicious activity, and we’ll step in right away. If you haven’t already, feel free to send us more info about the user so we can investigate.
Thank you for taking the time to share your feedback, and we hope to make things right!
Use another site.
As other have pointed out, your account may be terminated suddenly, without warning, and most importantly without explanation. I had almost 20 reviews over six months or so, equally split between sales and purchases, and all 5 of 5 stars—and my account was permanently terminated with no explanation. Repeated inquiries were ignored, and half completed transactions lost. Terrible.
1. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Hart,
At OfferUp, we take Trust & Safety seriously, and there are a few reasons why this might have happened, such as a possible violation of our Community Guidelines or Posting Rules.
That being said, we’re here to help! We’ve DM’d you so we can chat further and gather more details about your account.
Looking forward to sorting this out with you!
Offer up is a scam
Offer up used to be good maybe a year ago but now it’s just a marketing scam. If you don’t pay no one sees your public post. Scam scam scam. I wish I could give it zero stars if I could.
12. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Enoch,
We value customer feedback when it comes to improving our products and ensuring a great customer experience on the platform. Our product feed is regularly updated to increase visibility for all items. However, customers who have subscribed to promote their items will receive top priority since they have paid for that feature. We are constantly working on improvements and hope that your experience will improve in the future.
I got removed from offer up they…
I got removed from offer up they removed my account because supposedly them I wasn’t following there’s rules of guidelines! But they don’t tell me exactly why. Because they don’t want me to tell people off because there’s a lot of scammers in there. Oh and so those people do tell me off and I’m supposed to let myself! Oh but they do allow a lot of scammers on there! Why don’t they be right and fair remove all the people there that are scammers remove there account! ! From there own website! Ridiculous website! Don’t post ur items there.
9. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä OfferUp
Hi Sarah,
I totally understand how frustrating it can be to have your account removed, especially with the presence of scammers on the platform. Keeping our community safe is super important to us, and we're always working to apply our guidelines in a fair way.
While we can’t discuss specific account actions publicly, I invite you to reach out to our support team. We’d love to take a closer look at your account and help get things sorted out for you.
Looking forward to hearing from you!
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