5* shop - after reading reviews was a bit hesitant about ordering but gave it a go as I order from Office too. Ordered pair of Birkenstocks on Thursday evening, Friday shoes were shipped with DPD and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered a pair of shoes - that weren't cheap at all - from this online store Offcuts, and days ago the delivery company - Yodel - emailed me saying it had been delivered, but I haven't received an... Näytä lisää
After reading reviews about returning purchases I was sceptical about buying from this site but took the chance. So glad I did. I bought Ugg goldenstar sandals which retail at £110 on all other sites... Näytä lisää
Yritys on vastannut
Usually love Offcuts but this has been severely marred with recent experience-sent odd shoes and still waiting for a refund 6 weeks after being promised one! Over 15 emails sent, repeatedly being ask... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- offcuts@office.co.uk
- offcutsshoes.co.uk
3,3
Keskitasoinen
303 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 57 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great idem for an excellent price
23. maaliskuuta 2023
Absolute stroke of luck
I have had my eye on these shoes for months and finding them half price was an absolute stroke of luck. I love them and they have been much admired.
23. maaliskuuta 2023
Vastaus yritykseltä OFFCUTS Shoes
Hi Lucy. Thanks for your wonderful review. We're so happy to hear that you found your perfect pair! 😄
If you want great service and value for money you must have a look
Have now bought several pairs of boots/shoes and customer service is great. Products have all been spot on. Best part are the excellent prices for some products that are double the price anywhere else.
23. helmikuuta 2023
First time using the site
First time using the site.
Trainers arrived. on time in damaged box but they are excellent condition .
Would definitely use again . Best buy this year .
22. helmikuuta 2023
Boots are fantastic
Boots are fantastic quality just as advertised speedy delivery
25. helmikuuta 2023
Great price and swift delivery
26. helmikuuta 2023
I keep coming back to OFFCUTS
I keep coming back to Offcuts as I am never disappointed by the items I purchase at great competitive prices.
25. tammikuuta 2023
Sold me used shoes!
Order #173875 Sold me used shoes and a damaged box! Absolutely appalled! I’m happy to keep them now however, will not be shopping again in the future.
24. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä OFFCUTS Shoes
Hi Nabeel , thanks for your review. We're sorry to hear that this has been your experience. Due to the nature of the products we sell , often ex-display products have been worn in store and the box may be damaged as the stock is moved around in the store. The images provided on the site will give an indication of what the product will look like and is accompanied by a grading system. These were graded as near-perfect and so may have had some minor faults. We appreciate your feedback and we always strive to make sure that items that are not suitable for the site are not made available for purchase.
Free return would be great!
Free return would be great as online buyers can only imagine the shoes they bought would fit them. Or middle way maybe provide a free return and deduct the cost from the refund.
5. tammikuuta 2023
great product
really great website, product was in perfect condition and fast delivery
29. joulukuuta 2022
Found the perfect pair of Nikes for my…
Found the perfect pair of Nikes for my daughter , she loves to them!
2. tammikuuta 2023
lovely comfortable leather boots fast…
lovely comfortable leather boots fast delivery too very good value
30. joulukuuta 2022
Quick delivery
Quick delivery. The boots are more beautiful than the picture was. Sparkly which is great for a New Year's Eve party.
31. joulukuuta 2022
2 out of the 3 pairs I bought were good…
2 out of the 3 pairs I bought were good 3rd pair had double sided tape on the insole which was not described on the website, emailed them about it but not heard anything back must be a new way of making shoes instead of using glue
29. joulukuuta 2022
Fast delivery and shoes arrived in…
Fast delivery and shoes arrived in perfect condition
30. marraskuuta 2022
Returns unhelpful!
Great idea but it’s a shame you have to pay for return postage! Bought some boots that would have been perfect but far too narrow. Need to return now but at additional cost. £10 for something that I couldn’t have known about.
27. marraskuuta 2022
Oma-aloitteinen arvostelu
Items not delivered and company very unhelpful
Ordered 2 pairs of shoes 22days ago. Yodel marked them as delivered but they were not. Office Offcuts have been awful since - making me wait 3-5 working days at a time between emails, first to confirm they’d look into it, to tell me it had been left beside a child’s bike (there are no children in my block of flats), then to say someone would be in touch with a form to complete. On the form I had to state I was happy for police to investigate ME….
It feels like they are treating me like I’ve done something wrong rather than the delivery company!!
I’m out of pocket and out of work shoes in a cost of living crisis and when I asked about a refund or redelivery they said once I’d completed the form someone could discuss what was possible…
3 weeks + and I’m still waiting.
31. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä OFFCUTS Shoes
Hi, thanks for your feedback. We're really sorry to hear that there has been such a delay in getting your order refunded. I've had a look into this for you and can now confirm that your refund has now been processed. We understand how frustrating it can be when your delivery doesn't go as planned so please accept our apologies for the disappointment caused.
Just perfect
Bought a pair of Nike Air Force 1s.
Was a little worried before they arrived very quickly.
I have inspected the trai ers and cannot find anything wrong with them whatsoever. Slight tear on the box which you may expect anywhere.
My daughter is going to be so happy on Christmas morning as I told her there was no way we could afford them anywhere else. So thank you so much🙂
8. marraskuuta 2022
Oma-aloitteinen arvostelu
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