5* shop - after reading reviews was a bit hesitant about ordering but gave it a go as I order from Office too. Ordered pair of Birkenstocks on Thursday evening, Friday shoes were shipped with DPD and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered a pair of shoes - that weren't cheap at all - from this online store Offcuts, and days ago the delivery company - Yodel - emailed me saying it had been delivered, but I haven't received an... Näytä lisää
After reading reviews about returning purchases I was sceptical about buying from this site but took the chance. So glad I did. I bought Ugg goldenstar sandals which retail at £110 on all other sites... Näytä lisää
Yritys on vastannut
Usually love Offcuts but this has been severely marred with recent experience-sent odd shoes and still waiting for a refund 6 weeks after being promised one! Over 15 emails sent, repeatedly being ask... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- offcuts@office.co.uk
- offcutsshoes.co.uk
3,3
Keskitasoinen
303 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 57 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Shoes were in perfect condition
The shoes arrived completely as expected. I couldn't see any flaws at all.
1. marraskuuta 2022
Shoes were a size 4 but the ankle part…
Shoes were a size 4 but the ankle part of the boot was so small I couldn’t get them on
27. lokakuuta 2022
Vastaus yritykseltä OFFCUTS Shoes
Hi. Thanks for your feedback. We're sorry to hear that you have had this issue. Looking at your order number we can see that there wasn't a size 4 item ordered. Could you please contact us directly at offcuts@office.co.uk , so that we can help you further.
Love my shoes
What a great site great value, great service. I managed to find a pair of Sandals which I purchased a few years a go from one of your shops which I wear in summer I love them so much didn't thing I would find them again. Will definitely be looking again happy customer
20. lokakuuta 2022
Excellent value for money and prompt shipping.
One of my favourite sites to shop from allowing you to buy quality shoes at a fraction of the price. Orders are always prompt and the shoes always match the description. You have to check regularly and be quick as items are snapped up. I had a question and contacted customer services via Facebook messenger and they replied quickly and politely. My only qualm would be that odd sizes should be priced way lower.
13. lokakuuta 2022
Oma-aloitteinen arvostelu
Easy to order. Lovely boots
Easy to order. Boots look lovely unfortunately they didn’t fit my calfs. Boots were in fab condition.
27. syyskuuta 2022
Quick delivery
Good experience with offcut shoes. Happy with my purchase and quick delivery.
1. lokakuuta 2022
I want my money back i order Some Nikes
I want my money back i order Some Nikes and i wait already 3 monhts and i dont hear antything
1. heinäkuuta 2022
Vastaus yritykseltä OFFCUTS Shoes
Hi Tomas. We're sorry to hear that you are having an issue. We are aware of another website that is similar to ours and has caused issues for many customers. If you placed your order at https://offcutsshoes.co.uk/ , please contact us through Messages or at - offcuts@office.co.uk providing your order number etc... so that we can help you further. Unfortunately if you ordered from offcut.nl - the site not associated with us in any way - then your only option to get your money back would be to go through your payment provider , bank etc... We only sell in the UK and so you wouldn't have been able to order from our site. We sympathize with you in this case and hope that you are able to receive your money back.
Poor customer service
Purchased a pair of trainers (paid for, order acknowledged) only for them to turn around and cancel the order due to 'internal issues', no further clarification. Trainers have since disappeared form site with no offer of any form compensation for their error resulting in me losing the trainers.
5. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä OFFCUTS Shoes
Hi, thanks for your review. We do sincerely apologise for this issue. Unfortunately you were one of a handful of customers that this issue affected. The platform we are using to host our site has undergone some changes which caused technical problems beyond our control. We can see that you were refunded immediately and that the item you had ordered was placed back online. (At the time of posting this comment the product is still available for re-purchase.)
It my 3rd time buying from office…
It my 3rd time buying from office offcut and each time it was a pleasure to receive item exactly as described.
Thank you so much
1. syyskuuta 2022
Amazing as usual
9. elokuuta 2022
Great service
Great service , great shoes …. They were immaculate for ex display .
Will use again no doubt .
8. elokuuta 2022
Good quality shoes and boots
Good quality shoes and boots. Easy to order and swiftly delivered.
2. elokuuta 2022
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