Oenart Arvostelua 

The customer service is possibly one of the best I have ever dealt with.

They responded quickly to my questions ( I had a lot) and were kind and answered everything with kindness and professionally.

I will definitely order from here again just because they were attentive to my needs.

My order was delivered as promised, but very disappointed that it was in a plain box, instead of the advertised box. It is a Christmas gift for my granddaughter.

Not only are the paints, canvas and brushes high quality but the customer service is phenomenal! Every time I have a question, the oenart team has been highly responsive and really accommodating. 100% will buy from them again.

We had a good experience with this vendor. They were very responsive and was able to change my order because my kids change their mind on the art they wanted to do.

The product was well made and had everything we need to start the project. I kids are enjoying completing their anime art.

We will definitely re-order.

Be aware the amount is in US dollars. My order and receipt did not say this. Wouldn’t have purchased if it did as it’s double the price.

They give me update often where's my painting. Im on the otherside of the world and it arrive quickly. In 12 days i got my things and all. Im happy with what i purchase.

Love this place!!!! Been getting several jujutsu kaisen portraits here now and everthing have been so awesome!!! The paint by numbers portraits are so easy to start and I have zero experience of painting!! The paints are such a good quality! I am actually really proud of myself of making such a beutifull thing (Even though all the credit goes to oenart for making such a great canvases). I also absolutely adore the diamond paintings! You get everything you need and this painting has really helped to ease my anxiety (you should really try these!!). The canvases looks exactly like they appear on the website. And their customer service is the best I ever had! They always answer my stupid questions with such a Grace and I always feel so apprieceted! I am truly oppsessed with this store!!

Had a rocky start but was able to get it quickly resolved due to their customer service team. Thank you guys!

Bought this for my 11 year old daughter that's in love with demon Slayer and she's been into it for hours a day and loves it.

Excellent customer service, very responsive and helpful. Shipping was timely and quick. Very happy with my purchases.

This site is not safe. They sell your credit card info. The site looks trustworthy but visa knows better. They saved me, by not allowing to pay and blocking my card. But it costs me a new card.
The lock is not on when you pay and the signs giving the false idea that it is safe with visa, master card etcetera are fake.

Easy, convenient. Comes with wverything i needed for a fun afternoon with the kids. My only criticism is how they differentiate between diamond paintings and paint by numbers on the website. Its 100% my fault for not double checking but i accidenntally ordered dimond paintings instead of paint by numbers 2x. I think a solid colored background for the icons to distinguish between the 2 would go a long way

Received my order and very pleased with the packaging, instructions and quality. Notably good customer service improved my order as a first timer. Will buy again.

The idea sounds great, and I’m having do much fun

This is my first time ordering from Oenart. I have been having issues with the delivery company saying my address doesn't exist, and the customer representatives from Oenart have been nothing but great. They responded to my messages really quickly, and they also messaged me asking for updates. They were in constant contact with the delivery company. They even resent me my order free of charge to ensure I receive it, even if the issue wasn't caused by them. The wonderful customer service I received is going to make me a returning customer for sure!

I accidentally ordered the wrong version of a painting and Oenart customer support was very understanding and prompt in helping find a resolution and sent me the painting I wanted for free (with me paying for shipping).

Very impressed with how they handled customer inquiries - they always updated me with the timeline in which they would answer so I would be able to know what to expect.

The canvas looks good but i haven't used the colors yet.
I'm pretty disappointed with how they were were packed in 1 box instead of being individual packaging since they are presents for different people. That's just cutting corners.

I love it! The product is amazing, more than enough paint. Although I would definitely recommend springing for the extra brush set, as the detail is is also pretty extensive. Definitely making that part of my next purchase 😌

Delivered in 2 weeks which is not bad, good quality but not enough paint.
Very happy overall !!

It was an adventure to get my purchase because of the awful first transporter. But Oenart team are the best ! I was so desapointed I write to them and they have been really patient and understanding. They send me again my order with another transporter and it arrived really quickly after that. Thank you so much for the reaction, the kindness, the understanding. Plus, the paintings seem really great. It came with all the colors and a set of three brushes by painting (I ordered 2). I recommend it!