oddballism.com Arvostelua 60

I really wanted to believe all the marketing I saw about this product. But sometimes too good to be true is how it goes. As a lifelong musician and user of lots of different sound tech, I was disappointed with this product as it was not close to the kind of responsiveness and sounds that are demonstrated in the various online videos. I would consider this a kids novelty toy. Don't have expectations of anything beyond that. I promptly returned the item and after not receiving a refund two weeks after they received the return, it took me bugging them via email and filing a resolution dispute with Paypal to get my refund. Lastly, before I even received my refund, I received a "review bride" automated email by ODDBall offering me a $10 gift card if I would leave a positive review. Never a fan of review bribes as it then spoils the pool of honest reviews. So consider this possibly one of the few honest reviews out there.

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Got the oddball about four months ago. Charged it overnight and used it for about 10 minutes with their awful app. I purchased an app purchases on my iPhone for this app (which are credits and I don’t like the credit form because you’ll always be short the money to get what you want or you’ll have money left over like a carnival or a street fair. Plus, I contacted them regarding this issue and how I put the same app on my iPad, but still had to repay for the same things I purchased on my iPhone. This should be one universal app. Also, if I don’t use the oddball every two days, the charge completely deplete and I have to fully charge it again to be able to use it. I have no clue how I would even connect this to my MacBook Pro or an actual DAW, but I’m trying to figure it out because the app to me is useless. Even with a sound card I don’t know how I would use this app to get the audio out of my iOS device – I have tried and I own six iPads, six iPhones, five laptop, laptops, and a studio full of gear. So I’m no newbie when it comes to gear or hooking things up. I programmed every stupid sound through the app – sounds for bouncing, sounds for shaking, sounds for tapping, etc.. all of that goes away when I go into the studio part of the app. I’m just not happy. Of course a week after I bought the odd ball it went down $30 in price (they gave me a whopping five dollar credit) that is not what is making me unhappy. I just think it’s useless and either I have a defective one that needs to be charged every use or I’m some odd ball idiot that can’t figure out how to use it. Either way – they should have a full-fledged app for DAW’s and definitely work on their iOS app. Also, I don’t know what the return policy is since I’ve had it for four months and I’ve used it 15 minutes out of that four months – I might see about returning it or exchanging it for one that actually hold the charge.

I’ve been talking to someone from the company about this trying to get it figured out. They have great communication but still no answers regarding the app and trying to figure out why my oddball does not work correctly.

This is such a cool thing! I love the concept and it's a bit of a learning curve to figure out different sounds. So much fun to toss or bounce around. I have to play with it outside away from my dogs because all they see is a ball tossed. This is a super neat toy to play solo or with friends. A must for tactile people and music lovers.

I got Oddball as a gift and honestly it was such a great surprise! It’s super fun to use and it gets even better when more people join in and add their own touch. Definitely one of those gifts you don’t realize you need until you have it Highly recommend ⭐️⭐️⭐️⭐️⭐️

It's an awesome device for all ages. Easy to understand a lots of fun to play. I'm using it with my kids at home and at work with handicapped grown ups.

I purchased this as a "phy-gital" (physical + digital) option for my 8 year old...and I play with it more than him! hah! It's one of those experiences that you can simply get lost in.

I've had my magical bouncing music ball for about 3 months now and I'm absolutely in love with it.

I'd like to have a couple more of these for some cool juggling tricks!

10 out of 10. Would love to try getting two more 💜

I'm being completely honest

Une nouvelle façon de faire de la musique accessible

Grâce à la balle connectée ODDBALL, il est désormais possible de proposer une approche musicale innovante et inclusive pour les personnes en situation de handicap. Ludique, intuitive et sensorielle, cette balle permet de faire de la musique autrement, en s’appuyant sur le mouvement et le rythme.

Elle est totalement compatible avec le logiciel développé par Dachipane, ce qui ouvre la voie à de nouvelles pratiques créatives, accessibles à tous, quel que soit le niveau de mobilité.

Super fun to bring on a long journey during our family vacation

Absolutely terrible customer service. I ordered one-- never received it. Tried contacting them over 10 times and no response. They dont care-- DO NOT BUY!!

A great product and fabulous service. The item arrived on time and didn't disappoint. It's enjoyable to use and offers endless hours of enjoyment creating tunes. I had a slight issue with delivery. No fault of this company and their communication and after sales support was faultless. Many thanks A++

Absolutely horrible product. When I first got it, the app was like a first year students first attempt on an app. They promise a ton on their website, but the actual app is lacking in what they promise. Massive connection issues all the time. Not very accurate when trying to make beats. Sound is bad quality. The ball just stopped working after a year. What a waste of money.

Edit: I will not provide my email here publicly, but the order number is 16598. Hoping you will send me a new ball to try out. 100 euros is not small money for such a product.

Quick edit as the company has responded here, thank you Nicolas for the prompt response:
Apologies, I'm not a fan of sharing my personal email address here in the open neither does trust pilot allow that, but please look for an email sent to support at oddballism.com on April the 13th, with title: "I'd like to return my odd ball". The sender's email address should look like "m*******@gmail.com".
I didn't receive a confirmation or ticket number but the order number is 24319.

------ Original Review -----

I was excited to receive my odd ball after being sold on the idea of how easy and fun it would be to use.
When it finally arrived, the experience was disappointing, I'm not a fan of the UI and I found that the ball wasn't always picking up the interactions correctly, not sure if this is how it's supposed to be or if mine was defective.
Even after being underwhelmed, I was still willing to put the effort and get to like this gadget but this was made impossible, as every time I tried to save a loop, the app crashed. Imagine spending time to actually create something you like only for it to be lost in a second. I've tried reinstalling the app, restarting the phone etc nothing changed. It may be worth noting that it's a higher end android phone so I wasn't expecting any hardware or OS limitations.

I've followed the instructions on the website and sent an email to request a refund but it's been more than two weeks and I haven't heard back. At this point I'm not interested in resolving the issues, I just want to return the item because I found the whole experience unpleasant.
Order no: 24319

I purchased this item as a gift after seeing multiple ads for it - I was under the impression you could create your own music with the ball but that’s not the case at all, you just tap and shake along to a prerecorded playlist. I contacted the company to do a return (within 14 days if not 100% satisfied) it turns out it’s taken 6 different emails in which I’ve asked to return it, each time receiving a reply to try get me to keep the item, eventually they agreed to a return if I send it to the US at my expense and forfeit 10% of the cost because the item is not damaged/defective. So for my £80 item, after postage and 10% I’ll only get £45 back

The first ball I bought was defective and didn't have any life in it. I was gutted! I'd seen these bad reviews and got very worried, but after a few emails Nicolas Lozano, a customer services representative, he resolved the issue and sent out a replacement, free of charge.

Thank you to Nicolas for resolving this, happy customer. 😊

Great service in case of any problems and more importantly a unique way of making music!

Very upset
I purchased this for my nephew for xmas and unfortunately he said it would not be useful for his music course! So i contacted them within the time frame and paid £18 to send back to Italy! Royal mail attempted to deliver it on the 10th jan there was no one there! I have emailed twice asking them to sort it and absolutely no reply! Shocking service and so far has cost me well over £100 please can someone get back to me and issue my refund! Order no 21894 support ref 7716 royal mail tracking no LB269129245GB
Would like to say the problem has been resolved and a refund has been issued

I wrote the review on 7 Jan. Odbball responded asking for my order reference (#20550 just in case they need it again!). Then I get notification that Oddball say my review is not genuine my review had been removed! What an awful company.

A return ticket for Oddball was created within 14 days of purchase. Despite the ticket being raised immediately, no action has been taken. Three follow-ups have been made without response, and a refund is still outstanding. The product was not fit for purpose and lacked intuitive design.

IF I COULD GIVE ZERO STARS I WOULD NOT WORTH THE 1.
Purchased about 3 weeks ago and not be delivered. Royal Mail tracking it stuck expecting item. Contacted customer service and was told lies that it was on its way and it was coming from abroad and need to wait but rest assured its on its way, If not we will look into replacements being sent (IT WASN'T) Another email sent to customer service saying a entirely different set of reasons sent to me and no mention of replacements being sent out.

Now waiting on Paypal to help me out with getting a refund.