Oceanproject Arvostelua 

641
•
TrustScore 1.5/5 tähteä

1,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Absolument pas écoresponsables comme le dit leur devise . Ces produits viennent de Chine ! Mauvaise qualité pour les sweats 100% polyester , dommage car le look est sympa mais ça aurait été encore plu... Näytä lisää

Saanut 1/5 tähteä

Complete oplichterij, bezorging duurt lang, kwaliteit is onwijs slecht dat dit op geen enkele manier positief bijdraagt aan het milieu. Retourneren kost 10-15 euro zeggen ze, maar er wordt geen retour... Näytä lisää

Saanut 1/5 tähteä

Wish I could give this company 0 stars. I received my turtle necklace for Christmas 2021. His name is Tamarind. I was happily able to track him and successful until hurricane Ian hit Florida, then boo... Näytä lisää

Saanut 1/5 tähteä

Oplichterij! De producten komen uit China en zijn van synthetisch materiaal gemaakt. Retourneren naar China is op eigen kosten. Wij hebben uit principe een poging gewaagd, na 6 maanden in ons pakket... Näytä lisää


Yhteystiedot

1,3

Huono

TrustScore 1.5/5 tähteä

641 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,3

Kaikki arvostelut

(641)

7 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Ordering was quite easy

Ordering was quite easy. The item was exactly what I wanted. The problem came in once I got the tracking info. It NEVER worked. I had to find my own way of finding out where my item was. Every time I tried to track with the link you sent to me, all I got a screen that said ''Bad Actor''. I replied to the email you sent me but never got an answer from you. That being said I would still order more merchandise from your site. Once you get the tracking figured out, I would give a 5 star rating

8. marraskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Donald,

Thank you so much for reaching out.

I'd love to give you some updates. Currently, our team is going through some major updates to make our site and experience more enjoyable for all of our customers. We do not currently have an estimated date for our new launch but it's going to be something you don't want to miss. 

We do apologize for the inconvenience and our team is working around the clock to get back up in active. 

If you need anything while you wait, we are here, please reach out!

Saanut 1/5 tähteä

Man kann den Wal nicht verfolgen

Hallo leider kann man den Wal in meinem Fall brody seit Wochen (seit Bestellung)nicht verfolgen,weder über den qr Code noch den Link. Das ist sehr schade da es wie ich finde sehr wichtig ist und ja irgendwie dazu gehört.
Liebe Grüße Alina

10. marraskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Alina,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less-than-outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 5/5 tähteä

Fabulous concept

Good quality, perfect for a different Xmas experience,love that it sends a powerful message about our oceans and it's amazing wildlife ,maybe more colour options, highly recommend

17. marraskuuta 2022
Saanut 4/5 tähteä

I love my turtle necklace!

I love my turtle necklace it's beautiful. I'm a bit disappointed though with the tracking. I have tried it several times (recently today) and keep getting a Host error tracking.oceanproject.com that the web server is not returning a connection. Cloudflare and my browser is working.

17. marraskuuta 2022
Saanut 1/5 tähteä

INCOMPETENCE

INCOMPETENT in both Operations and Logistics. I will never patronize ocean project again. EVER! They emailed me stating they refunded the entire amount minus the $4 tip. 🤣 Keep the tip. Put it towards your operations and logistics training 🤙🏽

16. marraskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Wayne,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less-than-outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Thanks,
Jinky
Ocean Project Customer Support Team

Saanut 1/5 tähteä

Terrible service!

Terrible service! I keep receiving the survey to evaluate the product and I haven't even received it! I also sent email with several questions, including "where is my order?" since the tracking number doesn't work... NO ANSWER at all.
And, never mentioned anywhere that I had to pay extra 10e extra for customs when the item arrived to Europe.
Terrible service, I will recommend all my friends NOT to order from here.
How sad because it seemed a nice idea, which I had bought as a present for my daughter... and it still hasn't arrived. Very sad experience.

15. marraskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Gilda,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less-than-outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Please respond to this email so we can help you.

Thanks,
Jinky
Ocean Project Customer Support Team

Saanut 1/5 tähteä

the earrings broke on the 3rd day of…

the earrings broke on the 3rd day of wearing them

7. marraskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Michelina,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less-than-outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 2/5 tähteä

I got everything as advertized

I got everything as advertized, and for a while I could track my animals (bought a shark and killer whale bracelet). But now the links are dead, and i can't find the page anymore.

Seems like it all was a short term scam.

9. marraskuuta 2022
Oma-aloitteinen arvostelu
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Peter,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 1/5 tähteä

Very slow shipping and service

Been over a week now since my order and it’s still ‘processing’ please do not expect fast service , especially if like me you wanted it for a gift

31. lokakuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Brodie,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less-than-outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 1/5 tähteä

SCAM. Super disappointing.

I bought a shark bracelet for my partner, for a fairly high price for what it is, thinking of the purchase as something symbolic. They charged us 6 euros at customs, in addition, the link to follow the shark did not work. They did not refund my money or give me any explanation as to why the link was not working. The response message they gave me, ambiguous and very suspicious, did not fix anything for us.
It's a scam page for sure.

19. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Purchased 2 of the same shirt

Purchased 2 of the same shirt, send me 1 of the t-shirts that I actually ordered and then sent another that I didn’t order instead…

3. marraskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Thomas,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less-than-outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 1/5 tähteä

Eu não recebi meu colar ainda é já…

Eu não recebi meu colar ainda é já comprei há mais de 2 meses

30. lokakuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Thiago,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Please respond to this email so we can help you.

Saanut 1/5 tähteä

SCAM - READ me before purchase!

Avoid! This company is a scam. On purchasing a necklace the tracking link does not work. Bought as a gift for my daughter so very disappointed and she is upset. Please go to conserve turtles .org for more details about this fraud.

5. lokakuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Ben,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 1/5 tähteä
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Ricardo,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Please respond to this email so we can help you.

Saanut 5/5 tähteä

Turtle time

My friends and I are having a great time with our virtual turtles. The necklaces are a good quality. Love this!

11. lokakuuta 2022
Saanut 1/5 tähteä

Bunch of stupid scammers

Bunch of stupid scammers. The QR code doesn't work, sends you to a suspicious game site. Thanks, losers. I'm letting everyone know not to buy from you anymore.

2. lokakuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Sarah,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin