Bought the same advent calendar for my Cocker last year and he loved it . Had to get him another one this year. Also bought some xmas tree treats for him . All natural ingredients and with easy o... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Epic fail. My dog loves his Nutriment meat, but the recent change to remove reusable lids from the plastic tubs is a huge mistake - it takes three days to use a single tub, so we need to be able to se... Näytä lisää
Yritys on vastannut
I've been buying Nutriment for my cat's for almost 4 years. And it's been great until the last batch that I bought. There was definitely an issue with it, I had to throw quite alot away. After a few e... Näytä lisää
Yritys on vastannut
I am extremely please with the quality of the raw nutriment food. My two frenchies skin and coat are in great condition, they love the food and they don't smell. I have found the staff very friendly a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Lemmikkieläintarvikekauppa
- ja myös
- Elintarviketuottaja
- Elintarvikevalmistajat
- Eläinruokakauppa
- Lemmikkieläinkauppa
- Pakasteruokatoimittaja
Tietoja yrityksestä Nutriment
Yrityksen kirjoittama
Established in 2013, Nutriment has revolutionised the world of raw feeding. With complete dedication to Biologically Appropriate Raw Food (BARF) and a commitment to animal health and happiness, the team at Nutriment is unreservedly passionate about bringing raw feeding solutions to dogs and cats around the world.
Our fundamental principle is absolute quality, which is the highest priority for everything that we do here at Nutriment. From ingredient selection to recipe formulation, production processes to distribution and customer service, our stringent quality standards must be met at every step of our product journey. Shop starter packs We believe in sourcing premium British ingredients wherever we can, to deliver essential, high-quality nutrition to our canine and feline consumers. Our carefully selected variety of raw meats and fish, biologically appropriate vegetables, and nutrient-dense superfoods are innovatively combined in our recipes to produce uncompromising, high-quality and nutritious raw foods that promote optimal health for dogs and cats. Expertly designed by our in-house nutritionists, with consultation from industry professionals and veterinary partners, Nutriment’s premium raw food is the ultimate raw feeding solution.
All of our food products are manufactured by hand with great attention to detail at Laverstoke Park Farm, our countryside production facility in Overton, Hampshire. With organic certification and ethical approaches to farming and sustainability, we are extremely proud to maintain this approach to the manufacture of our award-winning raw food products.
Nutriment’s extensive raw food portfolio for dogs and cats includes our core range of complete raw feeding solutions, raw treats for cats and dogs, and supplementary meal solutions for at-home recipe formulation and health support. We strive to tailor raw feeding to the individual needs of dogs and cats, to ensure that their health and happiness can be supported as much as possible with their diet.
We are committed to continually developing sustainable and environmentally-friendly policies here at Nutriment. We use recycled plastic in our packaging, ensure our shipping and logistics team operates efficiently and work with Red Tractor assured farming partners. We also promote community and charity work. Get directly in touch with us to find out more.
Nutriment Starter Packs Available!
Yrityksen kirjoittama
- New to raw? Check out our special Starter Pack offers!
- Our Starter Packs are at a discounted rate and contain everything you need to start you on your raw journey! https://www.nutriment.co.uk/raw-dog-food/raw-dog-food-starter-packs
Fast, reliable delivery
Fast, reliable next day deliveries available
Order before 1pm Monday-Thursday for next day delivery
Yhteystiedot
Enterprise House, Bridge Road, GU15 2QR, Camberley, Yhdistynyt kuningaskunta
- 0127663554
- management@nutriment.co
- nutriment.co.uk
4,2
Hyvä
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 87 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My dogs favourite food
It came later tha I expected but delivery was great, packing great and now my dog is happy eating his newly found food which he loves. I may get more from my local dealer, Romney Raw, as tbey stock your raw foods.
13. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Valerie,
Thank you so much for taking the time to leave us a review!
We're delighted to hear that your dog is loving their new food and that you were pleased with both the delivery and the packaging. That's wonderful to hear!
We're sorry that your order took a little longer to arrive than you were expecting, and we appreciate your understanding. Your feedback is valuable to us as we continue to improve our service.
It's also great to hear that you have a local stockist in Romney Raw should you ever need us. Whether you choose to order directly or visit your local retailer, we're thrilled to have you and your dog as part of the Nutriment family.
Thank you again for your support, and if there's ever anything we can help with, please don't hesitate to get in touch.
Kind regards,
Jamie
Delivery arrived on time
Delivery arrived on time, product still frozen on arrival
13. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Martyn,
Thank you so much for taking the time to leave us a review!
We're really pleased to hear that your delivery arrived on time and that your order reached you in perfect condition, still fully frozen. Ensuring our products arrive safely and ready for your pets to enjoy is incredibly important to us.
We truly appreciate your support and your feedback means a lot to the whole Nutriment team.
Thank you for choosing Nutriment, and we look forward to continuing to provide you and your pet with great products and service.
Kind regards,
Jamie
First order arrived defrosted
First order arrived defrosted. Replacement order was missing items
6. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Rosie,
Thank you for your feedback.
We are sorry that you have had some issues with your past two orders, this is not the service we would expect.
One of our team is going to give you a call today to sort this for you and come to a suitable resolution.
Please let us know if you need anything else in the meantime.
Kind regards,
Jamie
£170 order arrived defrosted
£170 order arrived defrosted!
Send an email explaining this and had no response!
11. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Emma,
Thank you for taking your time to leave your feedback.
We apologise for the delay, one of our team are going to be in touch imminently to discuss this further with you.
If you need anything in the meantime, please give us a call on 01276608500.
Kind regards,
Jamie
Unfortunately our last order had 4…
Unfortunately our last order had 4 boxes that had partially defrosted in this heat. It was ordered on the Monday and arrived Thursday.
30. kesäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Hilary,
Thank you for taking the time to leave your review, and we're very sorry to hear that part of your recent order arrived partially defrosted.
We completely understand your concerns, especially during the recent warm weather.
We'd really appreciate the opportunity to look into this for you and reach a resolution as quickly as possible. If you're happy to do so, please email us at customerservice@nutriment.co, and we'll investigate this as a priority.
Alternatively, if it's easier, we'd be more than happy for one of our team to contact you directly to discuss your experience and put things right.
We look forward to hearing from you and hope we can resolve this for you as soon as possible.
Kind regards,
Jamie
Delivery arrived with product partly…
Delivery arrived with product partly defrosted. Sent several emails asking for a reply to my problem, no reply received
7. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Andrea,
Thank you for your feedback.
We have arranged for one of our team to come back to your email shortly and discuss this with you in more detail.
If you need anything in the meantime, please give us a call on 01276608500.
Kind regards,
Jamie
Vastaus yritykseltä Nutriment
Hi Mark,
Thank you so much for your kind review.
We are happy to hear that our service was great and you got your food on time! We hope your dog continues to enjoy our food!
Kind regards,
Jamie
My puppy just doesn't really like the…
My puppy just doesn't really like the raw chicken meal I'm afraid.
6. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Andrew,
Thank you for your feedback.
Its a shame to hear that your puppy doesn't like the chicken, however we do have lots of different flavours available on our site which may be better suited.
If you would like to give us a call, one of our friendly team would be happy to run through some options for you!
You can contact us on 01276608500.
Please let me know if you need anything else.
Kind regards,
Jamie
Vastaus yritykseltä Nutriment
Hi Heather,
Thank you so much for your lovely review!
We're delighted to hear that you were happy with the speed of your delivery and the service you received. Providing an efficient and reliable experience for our customers is something we always strive for, so it's fantastic to hear your feedback.
We really appreciate your support and will be sure to share your kind words with the wider Nutriment team.
Thank you for choosing Nutriment, and we look forward to continuing to support you and your pet in the future.
Kind regards,
Jamie
Vastaus yritykseltä Nutriment
Hi Janice,
Thank you so much for your wonderful review!
We're thrilled to hear that your Westies are loving their Nutriment food. It's always good to know that our products are being enjoyed by happy and healthy pets.
We really appreciate you taking the time to share your feedback, and we'll be sure to pass your kind words on to the wider Nutriment team.
Thank you for choosing Nutriment, and we hope your Westies continue to enjoy every meal!
Kind regards,
Jamie
Excellent product
Excellent product, the dog loves it, the only criticism I have is about all the packaging used to send it, very large box with lots of paper inside & the two pouches on top, probably a decent size padded envelope would have sufficed, but product excellent! 👍🏻
6. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Lorraine,
Thank you so much for taking the time to leave us your review.
We're delighted to hear that your dog is loving their Nutriment food and that you're happy with the quality of our products. It's always fantastic to hear from happy customers and their pets!
We also really appreciate your feedback regarding the packaging. We're always looking for ways to improve and become more efficient, whilst ensuring our products arrive safely and in the best possible condition. Your comments will be shared with the relevant teams for consideration.
Thank you again for your support and for choosing Nutriment. We're so pleased your dog is enjoying their meals, and we look forward to continuing to provide them with great food.
Kind regards,
Jamie
Great company,excellent delivery and…
Great company,excellent delivery and hounds love it
10. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Davey,
Thank you so much for your kind review.
We're delighted to hear that you think so highly of Nutriment and that you've been happy with both our service and delivery. Most importantly, it's wonderful to hear that your hounds are loving their food!
We really appreciate you taking the time to share your feedback, and we'll be sure to pass your kind words on to the wider Nutriment team.
Thank you for choosing Nutriment, and we look forward to continuing to provide great food for your hounds for many years to come.
Kind regards,
Jamie
Great product, easy to order and lots of help on the website. Only complaint is cost of delivery hence the four star. I paid £9.95 and that was the standard delivery or pick a day delivery.
Great product, easy to order and lots of help on the website.
Only complaint is cost of delivery hence the four star. I paid £9.95 and that was the standard delivery or pick a day delivery.
4. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Anna,
Thank you so much for taking the time to leave us your review.
We're delighted to hear that you're happy with the quality of our products and that you found the ordering process straightforward, along with the support available on our website. Providing a simple and helpful experience for our customers is something we always aim for.
We also really appreciate your honest feedback regarding delivery costs. We understand that delivery charges are an important consideration, and your comments have been shared with the relevant teams for review.
Thank you again for your support and for choosing Nutriment. We truly appreciate your feedback and hope to continue providing you and your pet with great products and service.
Kind regards,
Jamie
THE worst customer service
THE worst customer service
I recently switched my dog's food order to a subscription, having previously ordered on an ad hoc basis. In the past, deliveries have always arrived very quickly, so I was surprised that this order took a full week to arrive after payment had been taken.
When it finally arrived, it was packaged in a standard cardboard box rather than the usual insulated polystyrene packaging used to keep the food frozen. As a result, the entire order had completely defrosted and was at room temperature.
I immediately put the food in the freezer and contacted customer services via the online contact form to ask whether it was still safe to feed to my dog. While waiting for a response, I had to buy more food from the shop so I wouldn't run out.
After receiving no reply, I contacted the online chat service a couple of days later. It took around six hours to receive a response, and even then I still wasn't given an answer to my question. Instead, I was advised to email customer services, which I did. Two days passed without any response, so I eventually had to call.
Unfortunately, the phone call was equally frustrating. The representative avoided giving me a direct answer, and it took a lengthy conversation before I finally established that the food should not be fed to my dog and that a replacement would be sent.
To make matters worse, because I'm away this weekend, they were unable to schedule the replacement for delivery when I return on Monday. Instead, I've been told I need to call again, wait on hold, and arrange the replacement myself.
Overall, this has been a very disappointing experience. What should have been a convenient subscription service has instead resulted in delayed delivery, spoiled food, poor communication, multiple attempts to contact customer service, unnecessary trips to buy replacement food, and the inconvenience of having to chase a resolution at every stage.
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nutriment
Hi Katherine,
We're very sorry to hear about your recent experience and sincerely apologise for the frustration and inconvenience this has caused.
We completely understand how disappointing this must have been, particularly after previously having positive experiences with us. We appreciate you taking the time to provide such detailed feedback, as it helps us understand where we've fallen short.
This is certainly not the level of service we aim to provide, and we're sorry to hear about the difficulties you experienced in getting the advice and support you needed.
We'd really like the opportunity to put things right. A member of our Customer Service Team will be contacting you directly to discuss your experience and work with you to find a suitable resolution.
Thank you again for bringing this to our attention, and we hope to speak with you soon.
Kind regards,
The Nutriment Team
Always top quality produce and service
Always top quality produce and service. Definitely recommend
23. lokakuuta 2025
Vastaus yritykseltä Nutriment
Hi Isabelle,
Thank you so much for your fantastic review!
We're delighted to hear that you've consistently found our produce to be of the highest quality and that you've been happy with the service you've received from the Nutriment team.
Thank you for choosing Nutriment, and we look forward to continuing to provide you and your pet with great food and service.
Kind regards,
Jamie
Terrible logistics & customer service…
I have a subscription service for fresh pet food and my order is regularly cancelled by Nutriment or delayed and arrives spoiled. The product is good but both logistics and customer is terrible. Very disappointed.
26. kesäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Anna-Marie
Thank you for taking the time to share your feedback and for giving us the opportunity to make this right.
We're very sorry to hear about your experience. This is not the level of service we aim to provide, and we understand how disappointing it must be to have orders cancelled, delayed, or arrive in poor condition.
Warm regards
Liz
Large tubs are value for money
My cat loves the chicken necks and raw food. Everyone that strokes her say her fur is so soft. The product is healthy, which is important as she's prone to put weight on. Shame the small tubs are so expensive. Delivery is normally nxt day but I had to wait 3 days this time for some reason
2. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Marion
Thank you for taking the time to leave us a review. We're delighted to hear your cat is enjoying our raw food and chicken necks, and that you've noticed such positive results.
We appreciate your feedback regarding delivery and pricing, and thank you for your continued support.
Warm regards
Team Nutriment
My dogs love Nutriment
My dogs love Nutriment, plenty of flavours, excellent for weaning puppies. Its just a shame the postage is so high. I havnt got the freezer space to order the amount for free postage. Nevertheless as long as my doggies continue to thrive and enjoy this food I wouldnt have go anywhere else.
17. huhtikuuta 2026
Vastaus yritykseltä Nutriment
Hi Claire
Thank you for taking the time to leave us a review. We're delighted to hear your dogs love Nutriment and that you’ve found our food great for weaning puppies.
We really appreciate your feedback and continued support. Thank you for choosing Nutriment!
Warm regards
Team Nutriment
Customer for 10yrs plus
Customer for 10yrs plus. Placed order30 June am. Order delivered 3 July pm. Dumped on front door mat. Bell not rung. Unpacked straight away to find food defrosted. Not acceptable. Rang Nutriment. Apologies, new order but not delivered till 8/7 pm. I have to pack food in my freezer then unpack for collection. Hope this plan works as I only have freezer space for 20pa ks.
Very unhappy!!!
1. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Gerry
Thank you for your feedback.
We're sorry to hear about your experience, as this is not the standard we aim to provide for our customers. We've tried to contact you directly but haven't received a response.
Please get in touch with us so we can look into this further and have the opportunity to make things right.
Warm regards
Liz
Good customer service in action…
I have been feeding my dog Nutriment Raw Turkey for over a year. She absolutely loves it. I order it regularly and recently moved to a subscription every 4 week. Nutriment kept me informed every step through to despatch. The courier looked to be doing a good job but failed to deliver the frozen chubbs on the day promised. They then said it would be delivered the end of the next day. By which time the meat would be unusable. I rang Nutriment who apologised (though it wasn't their fault) and sent a replacement which arrived safely all still frozen. That is good customer service. I have no hesitation in recommending both the product and company.
1. heinäkuuta 2026
Vastaus yritykseltä Nutriment
Hi Jane
Thank you for taking the time to leave us such a lovely review. We're delighted to hear your dog loves our Raw Turkey and that our team was able to help resolve the delivery issue quickly.
We really appreciate your kind words and continued support.
Thank you for choosing Nutriment!
Warm regards
Team Nutriment
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.