Attention ⚠️ I returned items in November as they did not match the website images or the stated quality. To date, the amount remains unrefunded and there has been no response to multiple contact at... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Avoid this company like the plague. Can’t believe I didn’t do my homework. It frightens me that scam companies like this are even allowed to operate. The clothes looked nothing like what I’d ordered... Näytä lisää
Like so many others, ordered 2 items for 350 Eur. Took more than 2 months to receive. One of the item was completely different from what was advertised (a night gown vs a cheap fake fur coat recei... Näytä lisää
Absolute atrocity. I returned 2 orders weeks ago, they received and confirmed that i would get s refund but they have not paid yet. The product was atrocious and completely misrepresented , colors, ma... Näytä lisää
1,3
Huono
60 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
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Scam company
Scam company
Items sold for 150£ and the same item is listed on ali baba with 25£
29. syyskuuta 2025
Oma-aloitteinen arvostelu
Epic scam
Epic scam, do not order that crap.
I have ordered some items and they never arrived, everything comes from China and the people that replies to your emails are useless. I went to press charges at the police against them during the weekend, the holding behind this awful scam is named Beldric Group SL (CIF B22639751) and they confirmed they will open a case, I also showed all your comment on TrustPilot.
Let’s get this scammer!
28. syyskuuta 2025
Oma-aloitteinen arvostelu
Scammers - do not buy from this company!
Order arrived after stated (beware products come from China not Europe as the branding would lead you to believe) so wanted to return them all - I could see through the packaging how poor quality they were and one had a button falling off. I was asked to provide ‘high quality images’ of the items before I could return them (assuming to prove they still have tags/not been worn etc), only to be told that since I had now taking them out of the zip lock packaging (to photograph them at their request!!), that I am now unable to return 2 of the items which were bikinis due to their policy. I get you have a policy about returning bikinis due to hygiene but would have been nice to have been told this on the initial email asking me to take these ‘high quality images’ or a bit of guidance of how I should be taking ‘high quality images’ of the products through the zip lock packaging 🤷🏼♀️
Anyway, now they have been taken out of the packing, I can’t believe what this website is charging for honestly the cheapest, horrible quality items. Look nothing like the website photos, in fact looks like parts of the items have been airbrushed out to make them look better. I guess credit goes to the company’s photographer though for making these items look good!
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Site frauduleux
Site frauduleux
Annonce non conforme aux articles en ligne venant de Chine
Qualité médiocre
Fuyez et signaler le site
19. syyskuuta 2025
Oma-aloitteinen arvostelu
SCAM ALERT!!
SCAM ALERT!!! This company is NOT from Spain. Delivery is from China. Horrible quality and nothing like the photos that the model is wearing. Returning it cost just as much as the item is worth because of shipping and tariff sent back to China!!! Everything on their website is fake!!
6. syyskuuta 2025
Oma-aloitteinen arvostelu
I would give 0 stars if I could
I would give 0 stars if I could. As the other real reviewers said this site is an absolute scam. Very cheap unwearable clothes made in China. Nothing like the pictures.
26. elokuuta 2025
Oma-aloitteinen arvostelu
Novanta89(Empire89) Scammers!!
Novanta89(Empire89) Scammers!!! Now they are specifically writing fake reviews to whiten their reputation. I warn you that by buying from them you will get cheap, low-quality Chinese clothes for a very big money. These scammers initially indicated Spanish quality, now Italian, you will not get either one or the other.
9. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
Thank you for sharing your “experience.” We are a bit surprised, as we have no record of any purchase from you, making it difficult to relate your comments to Novanta89.
Our products are authentically designed and carefully crafted, and our reviews reflect genuine customer experiences. We’re sorry that you’ve chosen to confuse our brand with another company, but we do appreciate the creativity.
We always welcome feedback based on real facts and authentic experiences, and we’re happy to assist with any legitimate questions you may have.
The Novanta89 Team
Absolute rubbish and worst experience…
Absolute rubbish and worst experience for cloth shopping in my life. The sizes are inaccurate, the structure of the clothing is non existent, it is just some fabric mesh. Very expensive too.
7. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
We’re very sorry to hear about your experience and appreciate your feedback. Our goal is always to provide accurate sizing and high-quality products, and it’s clear we didn’t meet your expectations this time. We take all comments seriously and will review your concerns with our team to improve.
— Novanta89 Team
What a shitty Temu quality.
What a shitty Temu quality.. 80 euros for a cheap shirt..
5. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
Thank you for your feedback.
We’re sorry to hear that the product did not meet your expectations. At Novanta89, we always aim to provide clear product information and quality consistent with our descriptions.
We appreciate your comments and will continue working to improve our products and service.
— Novanta89 Team
Shirts look nothing like the photos
Shirts look nothing like the photos, low quality and feel very cheap. Returns are almost impossible due to the shipping cost back to china and the time frame they give you. Avoid purchasing from this website.
30. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
Thank you for sharing your thoughts. We’re sorry to hear that the items did not meet your expectations.
Regarding returns, our return policy (https://novanta89.com/pages/return-cancellation-policy) explains that customers have 14 calendar days to return products, and that returns need to be sent to the location from which they were dispatched. We provide this information to ensure transparency and a proper return process.
We appreciate your feedback and will continue striving to improve our service.
— Novanta89 Team
Scammers
Scammers. They sent me a completely different product than what's listed on the website. Unbelievable that they're trying to sell products like this. Then you have to send the product back to China, and the costs are your own. You've been warned!
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
Thank you for sharing your feedback. We’re sorry that your experience did not meet your expectations.
As outlined in our return policy (https://novanta89.com/pages/return-cancellation-policy), returns must be sent back to the location from which the order was originally shipped.
We always provide this information to ensure a smooth return process.
Our goal is to offer high-quality products and transparent service.
We appreciate your comments and will continue working to improve both our communication and customer experience.
— Novanta89 Team
Adding to the string of reviews - SCAM WARNING
I'm adding to the string of reviews warning against buying from this scam site wishing I had checked reviews before ordering.
I ordered a polo shirt that was billed as a knitted polo that looked nice online. What was delivered is a cheap, awful, polyester mesh shirt sent from China. While their customer service did respond to my emails in a timely fashion, in the end they said send it back to China and to make sure I put a valuation of less than 10 Euro on the shipping form. They want me to commit fraud to return the item. I am going to eat the $84 cost and learned a good lesson of not ordering from random Instagram sites.
31. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
Thank you for taking the time to share your experience.
We’re sorry to hear that your order didn’t meet your expectations.
We want to clarify that our products are designed in Spain, and for some orders, shipments may be sent from Asia to ensure faster delivery and availability. Regarding returns, our policies, which are publicly available on our website, outline how returns should be handled: https://novanta89.com/pages/return-cancellation-policy.
We never ask customers to commit any illegal action; any instructions on customs declarations are solely meant to ensure smooth processing with the shipping carrier.
Our team is always available to guide and support customers through the return process.
We appreciate your feedback and will take it into account to continue improving our communication and service.
— Novanta89 Team
A scam
A scam. Cheap products. I’ll take the hit but all polyester.
Costs a fortune to return to China but suspect the shirts would fall apart if I wore them.
Please do not buy
27. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
Thank you for your review.
We’re sorry to hear that you feel disappointed with your purchase. Novanta89 strives to provide accurate product descriptions and quality service.
Please note that in our Returns & Cancellations policy, it is clearly stated that products must be returned to the location from which they were shipped: https://novanta89.com/pages/return-and-cancellation-policy
We always encourage customers to contact us directly so we can assist with any concerns, and we appreciate your feedback as it helps us continue improving our service.
— The Novanta89 Team
Scammers
Scammers. They have sent me a completely different product refusing to return, even tho they should have. They are breaking a law. Shipping back is to china, it says it all haha. Ive lost 120euros.
27. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
Thank you for your review.
We kindly ask that reviews reflect the actual experience. On August 28th, we provided the return address and also sent you a replacement for the defective item. We understand that the replacement met your expectations, and we’re glad you were satisfied with it.
At Novanta89, we always strive to resolve any issues fairly and transparently, and we encourage customers to reach out directly so we can assist.
— The Novanta89 Team
S C A M Novanta89
S C A M Novanta89
Unfortunately I ordered thinking I'm buying luxury quality - made in Spain. The prices are extremely high. I received clothes (wrapped up in plastic bags of the Chinese shops) with a muuuuch worse quality from Shein -way way worse- all 100% polyester made in China. I asked for refund but I honestly don't think anyone will ever reply.
Be extremely careful.
26. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
We’re very sorry to hear about your experience and appreciate the opportunity to clarify.
We did respond to your return request on August 27th, but unfortunately we did not receive any reply from you.
Novanta89 is a Spanish company, and most of our products are designed and shipped directly from Spain. Occasionally, to ensure faster delivery and product availability, some orders may be shipped from Asia, which is clearly explained in our shipping and return policies: https://novanta89.com/pages/return-cancellation-policy.
We are committed to providing quality products and transparent service, and we are always happy to assist customers who reach out to us directly.
Thank you for your understanding.
Kind regards,
The Novanta89 Team
This place is a scam
This place is a scam, it is a Chinese factory that is fraudulently advertising itself as a Spanish company with European style. Fabric is cheapest material used!! Please be aware and buy at your own risk!
15. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
We’re sorry to hear about your concerns and appreciate the chance to clarify.
Novanta89 is a Spanish company, and most of our products are designed and shipped directly from Spain.
Occasionally, to ensure quicker delivery and product availability, some orders may be shipped from Asia. This information is clearly outlined in our shipping and return policies: https://novanta89.com/pages/shipping-policy.
We are committed to offering quality products and transparent service, and we are always happy to address any questions or concerns directly with our customers.
Thank you for taking the time to share your feedback.
Kind regards,
The Novanta89 Team
Sie sagen auf ihrer Website die…
Sie sagen auf ihrer Website die Produkte werden aus Spanien gesendet und dann bekommt man eine Sendungsnummer mit Versand aus China
Betrüger
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
We’re very sorry for any confusion this may have caused.
Our company is based in Spain, and the vast majority of our products are shipped from here. However, in some cases, to ensure faster delivery and product availability, certain orders may be sent from Asia. This is clearly explained in our shipping and return policies: https://novanta89.com/pages/shipping-policy.
Our goal is always to provide transparent and fair service to all our customers, and we are happy to clarify any questions you may have.
Thank you for your understanding.
Kind regards,
The Novanta89 Team
This company is scam
This company is part of the Empire89 scam. The website says "Each Novanta 89 piece is crafted from premium natural fabrics—Proudly designed in Spain" The truth is the fabrics are synthetic and everything comes from China. Check out the reviews for Empire89 before you buy anything from these scam artist
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Novanta89
We’re very sorry to hear about your experience and appreciate the opportunity to clarify.
Novanta89 is a Spanish company, and the vast majority of our products are designed and shipped from Spain. In some cases, to ensure faster delivery and product availability, certain orders may be sent from Asia. This is clearly explained in our shipping and return policies: https://novanta89.com/pages/shipping-policy.
We take pride in providing high-quality products and transparent service, and we are always happy to address any questions or concerns directly with our customers.
Thank you for your feedback.
Kind regards,
The Novanta89 Team
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