Novacareus Arvostelua 

The customer service was AMAZING from day one. They got me a replacement when mine was lost in transit. The product itself is wonderful. Thankfully I haven’t needed it yet but the suction is really great and very strong. And once again, I can’t say it enough times, the customer service was the best I’ve experienced in a long time. Sam was very fast at responding and extremely courteous. 10/10 am recommending to my friends and family.

Although the product appears to ship from China, not the US as advertised, the device seems well made and likely to actually work. What stands out is the exceptional customer service. My questions were answered promptly and Chester went out of his way to help me with a special need. It is a rare thing in business today for a company to care so much about a customer.

Great help after my product was delayed somehow during shipping. Support continued with daily follow up.

Personal communication from the owner of the company and very fast commination indeed, again Juist a good solid company who stands behind their products.... David Wood

You Can Trust This Product! It is well made, powerful , and easy to use. Plus the customer service is beyond compare. Super responsive, answers all questions, stands behind their product, and very nice. I research other brands. And even first bought another one that after receiving I have no confidence in… I need a device I can use on myself in case of emergency. I’ve tried this out and it is powerful!

I made an address mistake as to where to send my anti-choking device. I contacted their customer service team and they immediately corrected my mistake. Outstanding service.

GREAT, SUPER EASY FOR EVERYONE TO USE INCLUDING CHILDREN, PLACE ON FACE & PRESS ONE BUTTON, LIFE SAVING TOOL. SOME OF THE BEST CUSTOMER SERVICE IN MY 50+ YEARS OF CONSUMERISM. GREAT PRODUCT. GREAT COMPANY. CANNOT BRAG ENOUGH. GIVE YOURSELF & FAMILY A PRICELESS GIFT. HAVE THIS TOOL ON HAND FOR LIFETIME EMERGENCIES. BEST EVER INVESTMENT.

I haven’t had to use this device in a real emergency, but after experiencing a few near-choking incidents, I realized how vulnerable we could be if one of us were alone—or unable to help the other. I purchased several, and keep one in each of our homes and cars.

It’s incredibly simple to use: no batteries or plunging—just place the mask and push the button. My husband tested the suction, and it is surprisingly strong. We both feel more prepared knowing we have something that could potentially help in an emergency.

I also want to praise the company’s customer service. They are responsive, helpful, and make an effort to ensure customers receive the legitimate product rather than a knockoff from an unauthorized seller.

Hopefully we’ll never need to use it, but having it nearby provides peace of mind when every second counts.

After rushing through the order process, I neglected to add the 30% discount code and contact them immediately. They responded within 24hrs with a clear explanation that I actually selected a package deal which ends up to be a better deal! I’m very happy the way they handled my concerns. Great job

Très bon contact avec Sam de NovaCare, j'espère qu'il tiendra parole au sujet de notre conversation du 21/09/26, je remettrai un autre commentaire une fois que j'aurai reçu mon NovaCare.

So I bought a NovaCare device for my wife and me, to protect us from a possible choking incident. I wanted to see and feel the quality, because if it is of good quality, I'd like to get one for each of our two adult children. As hoped, the quality is excellent! So I decided to order the two pack of devices, to get the 30% off one device deal. Unfortunately, there was no shipping option for buying two devices and shipping one each to two different addresses. So I contacted customer service with my issue, and Sam responded the next day. Sam understood the shipping issue and was able to get the order set up, to go to both addresses, while keeping the discout in tact! He even added free shipping because of the inconvenience. This is a quality product, and the customer service has been excellent! Thanks for all your help sam!Sam!
Al in Florida

I would like to know if this company is a scam? I ordered from novacare official from Spain. Nobody responds.
Please get back asap to take next steps.

This product looks well made and has given me a bit more safety.

My order seemed late in coming so NovaCare got involved and soon it was delivered. I feel so much safer living alone to have this life saving device in my apartment.

The Customer Service team was very prompt in their responses and helped in every aspect need with care and attention.

I had a great experience. I have placed an order and I never received it so I reached out to the support team and they were on the case immediately! They kept me updated and walked me through the whole process. I would highly recommend this product.

Was supposed to get two on received one your company is fake not a real company. I gotta tell everybody about this company.

All good! Hope I don’t need to use it.

Sam was so helpful! Our package was stolen from our doorstep and they were so great helping us find a solution. We are looking forward to having the nova care in the house to give us peace of mind as our son starts solids

I had a question regarding the arrival of the merchandise purchased and reached out to the company. Sam immediately got back with me and assured me that all is well and that it was on its way. Sam also assured me that if I had any more questions or needed help with anything to get in touch and it would be taken care of.

This transaction was the absolute BEST experience with any customer service representative. I recommend this company and will continue to purchase as needed with no hesitation.

Thank you, Sam, you are the BEST!!