Nordictrack UK Arvostelua 

1 722
TrustScore 4/5 tähteä

3,8

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

All the North truck machines are really good what is annoying? They don’t let you use any of your equipment like iPad or your accounts. YouTube. Any other thing you have to pay their membership when y... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

The frame cracked twice on my X32i treadmill. The first time after 10 months they replaced the treadmill. 3 months after getting new treadmill they refused to honour the 1 year warranty and refused to... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Always had a great service from the team, shout out specifically to Becky from the sales team for helping with some great deals. Always reach out, if you don’t ask you don’t get. Treadmill and Rowi... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Quick delivery, easy to setup and super fun to use. Being fully automatic with the adjustments done by the ifit trainer really helps you to push yourself and immerse yourself into the workout. Use al... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kuntolaitemyynti

Tietoja yrityksestä Nordictrack UK

Yrityksen kirjoittama

NordicTrack knows how to provide premium personal training at home because we’ve been perfecting it for years. Every treadmill, exercise bike, elliptical, or rower we create transforms how you experience fitness from the feel of the treadmill cushion to tracking apps that sync with your machine and extraordinary personal training programs created by the top trainers in the business. Our iFit experience is something special, and we want you to experience it everyday.
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Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(1 722)

111 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I couldn’t be happier with my NordicTrack

I couldn’t be happier with my NordicTrack S24i bike! From the moment it arrived, I was impressed by the solid build quality and sleek design. The 24” touchscreen is incredibly vibrant and makes every workout so much more engaging. I love the iFit classes — the trainers are motivating, and the variety of workouts keeps things exciting, whether I’m in the mood for a high-intensity ride or a scenic, leisurely cycle.
The bike is smooth and whisper-quiet, so I can work out any time without disturbing the rest of the house. Assembly was ok but struggled a little with feeding the wiring through the post up to the screen. It’s heavy so some may need a second person.
All in all….im really happy

28. huhtikuuta 2025
Nordictrack UK-logo

Vastaus yritykseltä Nordictrack UK

Hi Phill, thank you for taking the time to leave a review we are delighted to hear how much you are enjoying your bike bike and the iFIT workouts. Kind regards, NordicTrack UK

Saanut 2/5 tähteä

Second machine, second £2,500 paperweight

I have a Commercial 2950 treadmill that i have had for just over two years now (installation was April 5th, 2023). This was a replacement for an original purchased in 2022, in which the deck cracked twice and had to be replaced. About six weeks ago this replacement unit started to lose power within 5-10 minutes of beginning a workout. Within this time the screen goes dark and reboots while the belt keeps moving. A few minutes after this the belt then dies and the whole machine has to be rebooted. This now happens constantly. I wrote to NordicTrack and on 14/3/25 was told that my machine is out of warranty and that I had to contact an engineer for assistance. That company then informed me that NordicTrack no longer stock the console for my machine and that they don’t have one either, so I pretty much have a £2,500 gigantic paperweight in my workout room. Even if I could get it repaired, I’m sitting here for an undetermined amount of time with no ability to run. Every day I lose more conditioning that I worked hard to get. It’s crazy that these machines can barely make it to two years old.

I actually quite like iFit and have been a member for over two years. There in lies the dilemma. Do you continue to buy treadmills that cost £2,500+ that last less than 3 years just because you like the iFit ecosystem? Without any type of solution on the horizon it looks like I need to explore Peloton for a new treadmill to see if I have better luck there. Know that regardless I will be buying an extended warranty.

14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The item is excellent.

The item is excellent.
We owned a nordic track crosstrainer for a couple of years which we used daily the whole time we owned it. We unfortunately had to sell it due to relocation and down sizing home but due to a recent move are now able to accommodate our new machine which we are super happy about . The purchase was very easy to arrange with 0% finance being a massive plus👍

25. huhtikuuta 2025
Saanut 1/5 tähteä

Keep away from these bandits

Keep away from these bandits. They advertised 2 years warranty and my treadmill broke within this time, but now they say they will not honour the warranty as I did not register the treadmill. Absolute bs way to get out of warranty, I have proof of purchase, registering makes no difference to the warranty, it's an absolute scam in my opinion.

25. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The whole experience was flawless

The whole experience was flawless. I purchased a treadmill commercial 1250. Really easy to order online and arrange delivery. The delivery guys were really helpful and pleasant. Delivered to my house within a week. The Ifit subscription is an amazing addition. I’m really pleased with it and so is my wife. We are now looking at purchasing a bike and rower from nordic track.

8. maaliskuuta 2025
Saanut 5/5 tähteä

From order to delivery the processing…

From order to delivery the processing of buying my treadmill was a breeze. The colour screen and ifit programs keep me motivated by either running with a trainer or watching Netflix. If you want quality then look no further. My only gripe would be the installers who managed not to notice the Nordic r ck on the console, luckily they hadn't disposed of plastic sheet the other letters were attached to but equally didn't really care and secondly, they wouldn't take the box, which I sort of get because of returns, but a treadmill is a big thing and the box and packaging not insignificant.

25. huhtikuuta 2025
Saanut 5/5 tähteä

Excellent Treadmill. Love the Mountain Hikes.

I have had this treadmill for a few weeks and it is really changing up my fitness game. The iFit hiking programmes are brilliant with motivational instructors and stunning scenery in a variety of countries. The routes are varied and the treadmill will atuo-adjust the incline and speed along the way. The clever part is that you can adjust the difficulty during the workout to really tailor the workout to your needs.

The treadmill is very robust and well made. We had considered a much more expensive option with another competitor, however I am really pleased we saved roughly £6k and went with the NordicTrack. It really does have everything you need from a home treadmill.

23. huhtikuuta 2025
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Vastaus yritykseltä Nordictrack UK

Good morning Lisa, thank you for taking the time to leave a review we are delighted to hear how much you are enjoying the treadmill and all the iFIT has to offer. Kind regards, NordicTrack UK

Saanut 1/5 tähteä

Terrible customer service

Ordered a bike and treadmill costing over £4,000. Delivery date was agreed for around two weeks after the order. I waited in all day and no delivery. I chased to discover that it wasn’t placed on the van and I was told that I needed to start the delivery process again. Nobody had thought to call or email me to tell me it wasn’t arriving. It took multiple chasers before the delivery team contacted me and another two weeks before the equipment arrived. Each piece of equipment took around half a day to build. Bike was fine but treadmill base was buckled and whole treadmill needs to be replaced. They have told me that I need to spend the time dismantling it before they can collect and wait in for a whole day for them to collect it. I asked if they would build the replacement and was given a flat no unless I paid extra. They are very happy to waste my time but their time needs to be paid for. In summary, the quality of product is questionable and customer service is woeful. Please look at other brands if you are reading this review and save yourself from a similar experience.

24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Nordictrack UK-logo

Vastaus yritykseltä Nordictrack UK

Hi Edward, we are sorry to receive your review. We agree there were errors made by our logistics partner with your initial delivery, but our sales support team were speaking with you on the day (4th April) and actively sorting this out for you, along with offering you a gesture of goodwill to apologise for the inconvenience caused.
In regards to the collection and replacement, we offer a like for like delivery service that was selected at the point of checkout, so if you didn't select installation with your initial order, we are unable to offer installation with the replacement, but we do always offer customers the opportunity to purchase the service with their replacement. We can collect machines fully assembled as long as they will fit through the internal and external doors in order to remove it from your property. Sadly, if the machine won't fit through the doors we do require the user to dismantle it so it will fit through - this is why our machines are delivered boxed and assembly is required.
I hope this provides some explanation on the situation but please don't hesitate to get back in touch with our customer service or sales team if we can be of any further assistance. Thanks - NordicTrack UK

Saanut 4/5 tähteä

Great cross trainer

A great cross trainer.

23. huhtikuuta 2025
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Vastaus yritykseltä Nordictrack UK

Hi thank you for taking the time to leave a review we really appreciate this. Kind regards, NordicTrack UK

Saanut 4/5 tähteä

Nordic Track 2450 Commercial

Superb equipment with brilliant service.
Received the machine within 10 working days from ordering. The delivery guys were very diligent installing and setting up the machine with no fuss even taking care to protect our wooden floor when positioning.
The equipment and app is very easy to use.
The software and sessions are fantastic with many options for users of all abilities.

22. huhtikuuta 2025
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Vastaus yritykseltä Nordictrack UK

Hi Jon, thank you for taking the time to leave a review, we really appreciate this. Great to hear how happy you was with the service you received. Kind regards, NordicTrack UK

Saanut 5/5 tähteä

Great bike really easy purchase

Great bike really easy purchase, lovely delivery drivers took it upstairs for me. The workouts via I fit are really good they adjust the resistance on the bike via blue tooth , good range of interactive workouts, the bike itself is very sturdy and was relatively easy to put together

22. huhtikuuta 2025
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Vastaus yritykseltä Nordictrack UK

Good morning Jodie, thank you for taking the time to leave a review it's great to hear how much you are enjoying iFIT with your bike. Kind regards, NordicTrack UK

Saanut 1/5 tähteä

s22i studio bike - buying it was a mistake

s22i studio bike. Screen died after just 2 years and could not be reset. With the screen no longer functioning it was not possible to apply resistance. Riding a freewheeling spinbike in manual mode is not what I paid for - I could have put my road bike on a stand and got the same result at a much lower price ! Being a fairly sensible sort, I had taken the precaution of purchasing an extended guarantee when I originally bought the s22i, but, sadly, this did not cover the bike once I had moved to France. After moving to France, the screen failure manifested itself just weeks after the manufacturer's 2 year warranty ended. I had previously asked that the extended warranty be ported to France but this was declined by the extended warranty insurer with no scope to buy a fresh extended warranty to provide cover in France - so please make of that what you will. Accordingly I paid a lot of money for what became, after only 27 months, a useless piece of metal. It appears from other reviews that I am not alone in experiencing problems with the screen on the s22i.

Rather than paying another small fortune for a replacement bike, I decided to cut my losses and take it to the tip. Throwing the dismantled bike into the skip at the recycling centre was somewhat cathartic.

4. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Really nice quality running machine

Really nice quality running machine. Free workouts are limited and we had trouble signing up for our 30 day trail through the IOS App Store but the machine itself is top notch. Great to be able to run both uphill and downhill and getting off the road has helped me recover from a couple of annoying injuries.

16. huhtikuuta 2025
Saanut 2/5 tähteä

Regret buying should have got a…

Regret buying should have got a pelaton. All seemed fine when it came good delivery etc then when got it together and running it makes a weird noise like something is rubbing. When you lift the deck up 1 side rubs on the hand rail before it gets to the top an when i was trying to figure out why i realised the frame is lob-sided or bent, and to add insult to injury the nordic track logo has started to peel of after 1 month. The good point is the ifit app is excellent with really enjoyable workouts but you have to pay £40 a month for it which i didnt know before i bought the treadmill which is absolutely scandalous to pay that for an app which is dearer than an actual gym membership to add to a treadmill you've just spent thousands on. Customer service non existent, sent numerous emails and messages and tried to call an directed to a email account. Feels like a scam in talks with klarna pay to get a refund as im not happy.

9. huhtikuuta 2025
Saanut 4/5 tähteä

Looks great

Had it for week and only used it once but it looks great. Just need to use it now!

10. huhtikuuta 2025
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Vastaus yritykseltä Nordictrack UK

Hi Carl, thank you for taking the time to leave a review hope you enjoy using the bike. Kind regards, NordicTrack UK

Saanut 3/5 tähteä

Solid bit of kit let down by software

My S22i is a solid bit of kit, and the incline/decline feature is fantastic. But it is seriously let down by the slow and clunky software and poor customer service.

7. huhtikuuta 2025
Nordictrack UK-logo

Vastaus yritykseltä Nordictrack UK

Hi Stuart, thank you for leaving us a review. We are delighted you're enjoying your new S22i bike but we're really sorry to hear you are not happy with the iFIT and customer service you've received. We've just had a look on our system and can't see any communications from you to our UK team from the details on your order I'm afraid, but our UK customer service and sales team are always on hand to help so if we can be of any assistance whatsoever please don't hesitate to reach out to us using the contact form or details on our website and we will be more than happy to help you out.
Thanks - NordicTrack UK

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