Norawanders Arvostelua 

Easy to use website and excellent communication.
The tops are unique and beautiful.

Ordered a cardi. It looked lovely on the website. Eventually it arrived. Quality was terrible. Emailed x3 and contacted customer service via their website to ask how to return it. No response at all. Terrible company, don't use unless you enjoy buying poor quality items that you can't return.

Ordering process was simple and efficient in that I was sent emails after the order was made

I have contacted the company by email twice now, trying to return an item. As yet not heard off them at

Item was easy to find, well described and reasonably priced. Shipping was free and the offer of free returns is helpful although I hope not to have to use it.

The collection offers an excellent variety, significant discounts, and a highly intuitive website interface. Will shop again

Absolutely terrible customer service, sent 5 emails to return useless coat, not a single response. The coat took ages to arrive, web site states easy returns, not true. You have to pay postage, customs and 15% restock fee. Web site says Harrogate, it's from China!!! Not worth the trouble returning, even if they ever bother to reply, I'll just give it to charity and take the hit. I would definitely NOT recommend this company. They even said, in the original order, if I give a good review they'll give me a discount, don't do it.

Avoid this website. It wasn’t clear when ordering that the item was being shipped from China. As soon as I ordered I had an email saying if I left a positive review, I’d received 50% back. I read here that Trustpilot don’t allow this. I did the review and that voucher never appeared. The item took 10 days to arrive. It wasn’t suitable as it was huge in size . A return option isn’t clear online unless you email customer service which I have done numerous times as well as their online contact form. I’m getting no response. It says returns are to America at own cost. I hope other people avoid buying from this website.

Easy website and quick to find things and order. Looking forward to receiving my order.

Attractive sweaters at attractive prices.
Rapid response!

Easy to use website lots of choice, fast delivery. Great quality.

Ordered my shoes on 4th Sept thinking I was ordering from a shoe shop in Harrogate,that's what it said on the website..Norawanders Harrogate,it's so misleading,apparently the orders come from a distribution centre in China...its now September 14th and my shoes are still in the Airport in China,Ordered 4th September and they weren't dispatched while the 11th...very poor service.

Good efficient communication and easy to use order - description of article very good

I ordered a pair of trainers. Took a while to arrive but the quality is so poor, very flimsy, cheaply made. I've emailed for the refund procedure, as yet heard nothing! Tbh, they are going in the bin.

Ive ordered a pair of shoes for a funeral next week. At the time the delivery seemed as though they would be here at least a week before, but there is no sign of them.
Ive also had no updates since the day I ordered yhe shoes.

Additionally, Ive sent 2 emails to them and they have failed to respond to either email.
They say free delivery, bht force tou to gake out £5 insurance as a compulsory payment. Therefore, there's no free delivery.
Very poor and misleading advertising

Ordered cowboy boots
Didn’t look exactly like picture. Want to send back . They say hassle free returns. Rubbish!! £35 wasted . Not replying to any emails .
Do not buy from this company! Awful!!!!
Based in China too

Actually based in China. The ad a pre ticked box in the checkout . You so not see this when paying by PayPal Then get an added £4,95 "insurance ". Impossible to cancel No replies to emails TERRIBLE!!

Easy ordering. I have still to receive the bag so fingers crossed (it is a gift). I will review when I have received it.