Nook Saunas UK Arvostelua 

Ive rented a sauna last year and bought one today and I got the same 5 star customer service..alot of companies need to take note. FIRSTLY you get communication with humans that answer text messages and emails efficiently and really go above and beyond to be flexibile in their installations. The chaps jack and jamie installed the sauna very quickly and went through all the instructions. Used it today and I highly recommend the elite as it warms up quicker as has more panels look forward to health benefits

We were so excited when the Bristol depot opened and we could order our Nook sauna. Terry & Ryan made a great job of getting it in and operational. Looking forward to many happy evenings soothing our aching joints

I ordered my nook sauna about 7 weeks ago, I received a message the week before delivery to ask if the date was convenient and then the night before delivery I had a message to inform of the eta. On the day of delivery I had a call to say the exact delivery time. The sauna was installed quickly and efficiently by Terry and Ryan, who delivered from the Bristol branch, very friendly and informative. Used the sauna this evening, absolutely love it. I bought the Nook Core 2 person.

Recently had a nook elete 1 man sauna of these guys,did all the research and nook kept coming up top everytime so decided to invest as part of my biohacking journey,really glad I did speedy service great communication and decent professional lads came to fit and set it all up ***** from me been in it nearly every night since installed,quality company.

Terry and Ryan did a swift and meticulous job fitting my sauna today. 5 stars for those guys they were great and gave me a fab demonstration of all the workings and features.
I originally ordered on 19th March so the only reason I am giving 4 stars overall is the length of time it took although I am aware now they have only just set up in Bristol.

Excellent
Researched for ages before finally buying the nook sauna. Terry and Ryan from Bristol arrived and installed it in record time and Showed me how to use it. Smells beautiful and looking forward to all the health benefits.

From purchase has been a perfect and seamless reflection of the company. Terry and Ryan have been first class.

After looking into infrared saunas for over a year we decided on the Nook Elite 2 person sauna when we found out they now have a location in Bristol. Placed the order on 31st March and it was delivered today 23rd April.
The Bristol delivery team, Terry and Luke were brilliant. I was kept up to date with delivery times and a phone call when they were en route. They fitted the sauna upstairs in the spare bedroom which wasn’t the easiest. I was shown how to use the controls and given advice on cleaning and protecting the sauna. The sauna looks amazing and I am very happy with my purchase. Would highly recommend Nook if you’re looking into an infrared sauna.

Recently had a 3 person Elite sauna delivered and installed and I have to say from booking through to delivery this company is first class! Sauna works amazingly well and the fitting was clean and efficient with all rubbish taken away. I can honestly say this sauna has changed my life and helped immensely with my recovery after training and just overall wellbeing and relaxation.

From beginning to end the process was easy and my beautiful sauna arrived within two weeks. The guys that fitted it were friendly and quick. I literally love it and would recommend these to anyone

Carl set up our Nook in our Chislehurst garden. What an absolute pleasure he was to be around. My wife said he was so approachable and professional - knew the product like the back of his hand.
We have had the sauna a while now and we use it every single day.
Thank you Nook and Carl 😎

Great customer service. I had a fault which was fixed quickly and received a free gift. When it came to the end of my contract the Company could have insisted that I pay for the sauna but instead they waived any entitlement to payment. Oh and the product is great too !

I had been searching for Infrared Sauna for a while and came across the Nook Ultra and thought look much more classy the other models I had seen. AU reviews outstanding but few UK and some communication bad reviews. Communication was great from the start Billy was extremely helpful and Henry & Nathan the installation engineers very professional and polite. Nicely made sauna and very happy make an amazing start to the day! Thank you

Henry and Nathan absolute top guys, fitted in 45 mins all rubbish taken away.
Couldn’t recommend enough

A neighbour got one and I was so impressed I contacted the company- they couldn't deliver to Devon, but were happy to agree an arrangement for me to collect from Kent. I brought it home and was able to put it really easily together(with a friend) in just over an hour. It is wonderful. Now part of our lives, always used after gym sessions, and very beneficial for my wife who has major heath problems. Worth every penny!

Awesome Communication Start to Finish!
From the initial purchase all the way to installation I was updated and communicated with, absolutely outstanding service.

Great Sauna & even better service! Highly recommend!

Thanks!

Apart from the product, the main reason for the 5 star review was for the level of service. From placing the order, right through to installation everything gets great. Carl was fantastic and extremely respectful during the installation. He also has a real passion for sauna too and it was great to hear he has one of these saunas for himself too.

I just wanted to say a big thank you for the fantastic service during your recent visit. Not only did you fix the issue with my sauna, but you also took the time to spot and sort out a couple of other things while you were here, like adjusting the door.

It’s great to see such care and attention, and I truly appreciate the way you and your colleague went above and beyond. My sauna’s working perfectly now, and I look forward to getting back in there!

Please pass along my thanks to everyone involved—it made a real difference.

from my initial enquiry and having all of my questions answered fully to the process of initially renting this company has stood out for it commitment to a product that excels, is total quality and superb value. the installation itself was unbelievably quick and a particular acknowledgement to carl who was friendly fast and faultless in his approach ... and, having one of these himselves, is a walking commercial for nook. his constructive advice and run thru of how to operate it was spot on. having now had the sauna for a couple of weeks, this IS the daily luxury i deeply relish. as i go into my sauna, it is like having a daily holiday in the sun. thank you to everyone and i totally and without hesitation recommend.