I have purchased lots of items via whatnot from Nod, absolutely love the shows, so chilled and friendly and very knowledgeable which is fab. All products are absolutely fabulous always packed nicely a... Näytä lisää
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If I could give more than 5 stars I would! Most incredible human and amazing trusting seller. NODbeauty is down to earth, with the kindest soul. Don’t miss out on the incredible bargains, everything i... Näytä lisää
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A truly reliable, trustworthy and reputable seller. What I love is her transparency and clear communication, as she does her upmost best to ensure you know exactly what you’re purchasing, whilst offer... Näytä lisää
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Ordered a £50 mystery bundle via NODs website which uses shop to fulfill orders. They apparently dispatched to Royal mail but royal mail app confirmed they were still expecting a parcel. Asked for a r... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We are NODBEAUTY the best destination for everything beauty. Find luxury viral beauty brands and beauty mystery boxes on the website. We stock the latest new trending beauty products including TikTok viral products.
Yhteystiedot
Yhdistynyt kuningaskunta
- Support@nodbeauty.co.uk
- nodbeauty.co.uk
4,4
Erinomainen
281 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Don’t bother
Don’t bother! Absolutely shocking customer service. Ordered a beauty bag to be delivered to a friend for her birthday. Emailed customer support with my order number and got a response to say they would look into it. 5 days later after chasing and still no response. Even commented on an Instagram post about it. They ignored it but managed to respond to someone else so obviously avoiding me. The money has come out of my account. So disappointing as I really wanted to support a local business. Livid!!
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Hey Andrea
We are so sorry to hear your order hasn’t landed with you yet. We currently have up to 4 working days on order processing during busy periods which is shown on the website.
We have reached out to you to help resolve this for you.
NODBEAUTY
Great small business
Everything I ordered was exactly as described, very well packaged and very quick delivery, would recommend.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that everything arrived exactly as expected and that you were happy with the packaging and delivery service. Your support means the world to our small business, and we truly appreciate your recommendation. We hope to welcome you back again soon.
NODBEAUTY
Just wanted to follow up on my previous…
Just wanted to follow up on my previous review. It was the actual website, not someone impersonating. Do not trust this site. Quick to reply to trust Pilot but no reply to my email. .
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Hello Beverly
Thankyou for your update we had provided an email address for you to email in as we haven’t had a previous email from yourself or update on order information. If you could respond to the request for further information please and we can reach out to you to help.
NODBEAUTY
8 weeks and still no order, refund or resolution
Ordered from the website and multiple orders on Whatnot. Didn’t receive 3 orders. Whatnot refunded the 2 on there but 8 weeks later and still no resolution for the online order. Told many different reasons, starting with Royal Mail delay, followed by they are shipped ready to go, followed by one of the girls had put it on hold, followed by a personal reason, followed by I had been emailed a voucher…no email received. I requested the email it was sent from….ignored and now the latest is my account has been credited which it hasn’t.
Please read other reviews before purchasing as it looks as though I’m not the only one!
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Hey Lynsey
We are so sorry to hear this. We would love to help you however we haven’t had any orders under this name. If you could email across to support@nodbeauty.co.uk so we can assist you with any help you may need. We have also reached out for more information.
NODBEAUTY
Bringing Affordability For Luxury And High Quality Products
Bought a few times from this brand. Products are amazing especially their own eye brow kits. The best I've tried. Superb service, fantastic products and a real pleasure to buy from. NodBeauty are a great brand bringing affordability for luxury and high quality products ⭐️⭐️⭐️⭐️⭐️
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much, Karen, for your continued support and for taking the time to leave such a thoughtful review. We are delighted to hear you love our products, especially our NODBEAUTY Brow Collection. Our goal has always been to make luxury beauty more affordable without compromising on quality, so your kind words mean a great deal to our small business. We truly appreciate your support and look forward to welcoming you back again soon.
NODBEAUTY
Great seller
Great seller. Beautiful products. Everything is genuine and delivery is fast.
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much, Emma, for your lovely review. We are delighted to hear that you are happy with your products and that your order arrived quickly.
Providing genuine beauty products, excellent service and a smooth shopping experience is always our goal, so feedback like yours means a great deal to our small business.
Thank you again for your support and recommendation. We look forward to welcoming you back to NODBEAUTY again soon.
NODBEAUTY
Nodbeauty absolutely great
Nodbeauty absolutely great, had a problem and Nod sorted it all out without any problem at all. Ordering easy and great on whatnot also. Lovely lady glad to of found her with great products, delivery plain sailing, as I said any problems she is there to sort it out.
Keep up the fab work Nod. X
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much, Karen, for your wonderful review and continued support. We are delighted to hear that we were able to resolve the issue quickly for you and provide the level of service we always strive for.
As a small independent business, customer satisfaction is incredibly important to us, so feedback like yours truly means the world. We’re so pleased you’ve enjoyed shopping with us both on our website and on Whatnot, and that you’ve had a positive experience with our products and service.
Thank you again for your kind words, recommendation and support. We look forward to welcoming you back again very soon.
NODBEAUTY
5 star experience
5 star experience, the project lip products are incredible and really are fantastic plumpers as well as coming in a variety of gorgeous nudes. The Massia Red and White perfume I received is just delectable and lasts all day. The service and knowledge passes on by these wonderful ladies is second to none and it was delivered in just 2 days, highly recommend
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much, Ceri, for taking the time to leave such a wonderful review. We are delighted to hear how much you are enjoying your Project Lip products and perfume, and it’s fantastic to know your order arrived so quickly.
Your kind words about our service, product knowledge and customer care truly mean the world to us. We always strive to provide an enjoyable shopping experience and honest advice to help our customers find products they love.
Thank you again for your support and recommendation. We look forward to welcoming you back to NODBEAUTY very soon.
NODBEAUTY
amazing brand and such helpful staff my…
amazing brand and such helpful staff my orders arrived so quickly and packaged so beautifully very luxury and i wasnt expecting it! any questions i had they helped and guided me i have bought on website and whatnot and tiktok and all have been incredible service by nodbeauty and the owner herself. nothing is too much trouble for them and the brands i have had are project lip mac too faced and alot more the customer service is second to non and i would reccomend them to anyone amazing small business
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much, Julie, for taking the time to leave such a wonderful review. Reading feedback like this genuinely means so much to us as a small independent business.
We are delighted to hear that you’ve had such positive experiences shopping with NODBEAUTY across our website, Whatnot and TikTok Shop. It’s fantastic to know that you’ve enjoyed the products, found our team helpful and supportive, and loved the luxury feel of your orders when they arrived.
We work incredibly hard to provide excellent customer service, beautiful packaging and genuine advice whenever our customers need it, so your kind words truly mean the world to us. Thank you for your continued support, recommendation and trust in our business.
We look forward to welcoming you back again very soon.
NODBEAUTY
Never recieved my order
Never recieved my order, I sent lots of messages on the platform I ordered from. They made promises to sort, said would resend still nothing. Very unhappy 🙁
Edited to reply to comment....you say there was a delay but it never came and yes the platform did issue a refund.
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Hello Cheryl,
Updated response - We are sorry you remain dissatisfied. However, it is important to clarify that the parcel was delayed within the Royal Mail network and held at your local depot. We subsequently arranged a return request with Royal Mail after your refund was processed and also worked with the platform to ensure a full refund was issued we are happy to attach all correspondence to this review.
While we understand your disappointment, we believe it is important that the actions taken to resolve the matter are also acknowledged.
NODBEAUTY
Shocking customer service.
I’m so disappointed with this company. I bought a number of items on 1st June for my daughters birthday. It said that they dispatch within 3 days so I thought great. It’s now 7th and they still haven’t been dispatched. I messaged to enquire when they would be sent, I wasn’t funny, just asked if they could be dispatched soon as I really want them for my daughter’s birthday on 10th. No one has responded and they’ve actually blocked me!! I can’t believe it. 😢
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Hi Lindsey,
We are sorry to read your review. Unfortunately, we have been unable to locate any order or customer correspondence matching the details provided.
Our stated dispatch time is 2 working days, not 3 days, and we would never block a customer simply for asking about their order. We take customer service very seriously and are always happy to assist with delivery queries.
We would welcome the opportunity to investigate this further. Please contact us directly with your order number and details so we can look into this matter for you.
The NODBEAUTY Team
I have still not received my order…
I have still not received my order which was placed on 10/05/26. I haven’t even had an email to say it’s been dispatched. Contacted via the form on the website and then a week later via the email address supplied. Contacted on instagram and was advised they would look into it the next day and received no further contact although chasing several times. Out of pocket when I just wanted to treat myself.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Hey Rebecca
We are so sorry to hear your parcel hasn’t arrived yet and thankyou for providing information. We will email you across to have this resolved for you.
NODBEAUTY
Fabulous!
Found this company on whatnot and honestly these girls are amazing the deals are incredible the service is fast and the vibe is positive and happy! You can trust this website and these girls fully ☺️ will definitely make more purchases in the future x
24. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much Zoe for such an amazing and thoughtful review. Reading messages like this genuinely means the world to our small team and reminds us why we love doing what we do every single day. We’re so happy you found us through our Whatnot lives and that you’ve enjoyed not only the products and deals, but also the positive atmosphere and community we try so hard to create. We always aim to provide genuine products, amazing value and a welcoming experience where customers feel comfortable, appreciated and excited to shop. Your kind words about trust and service truly mean more than you know to us as a small independent business. Thank you again for all of your support and we cannot wait to have you shopping with us again in the future.
– NODBEAUTY
Great service always!
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much P Winter for your lovely review and continued support. Reading feedback like this truly means the world to our small business. We always work incredibly hard to provide the best possible service, amazing products and a positive shopping experience for every customer, so hearing that recognised honestly makes all the hard work worthwhile. We’re so grateful for your support, kindness and for taking the time to leave such lovely feedback. Customers like you are the reason we love what we do every single day. Thank you again for supporting NODBEAUTY.
– NODBEAUTY
DO NOT USE THIS COMPANY
Ordered Clarins facial scrub (x3) on 18th January and still not delivered. I’ve chased directly and via Shopify and no reply. This company is a scam- do not buy anything from them.
Order no 10988 on 18 Jan 2026
Raised query via Shopify- no response.
Raised query via company support email on 14 April no reply
18. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Hey Monica
We have no information on this or an order please could you reach out to us on support@nodbeauty.co.uk so we can help.
We are currently dealing with a site impersonating NODBEAUTY since December last year. So we can ensure this is resolved for you.
NODBEAUTY
Absolutely amazing seller
Absolutely amazing seller. She is the best 😍😍
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much Ria for your lovely review. Your kind words honestly mean the world to us. We’re so happy you’ve had such a positive experience shopping with NODBEAUTY and we truly appreciate all of your support. Creating a fun, welcoming and trustworthy shopping experience is always our goal, so hearing feedback like this makes all the hard work worthwhile. Thank you again for supporting our small business and being part of the NODBEAUTY community.
– NODBEAUTY
I’ve bought some of the best beauty…
I’ve bought some of the best beauty products from nodbeauty at amazing prices, and every experience has been fantastic. She always goes above and beyond for everyone on her Whatnot shows and genuinely cares about her customers. She’s so generous, honest, and welcoming, which makes her stand out from other sellers. You can tell she truly loves what she does. I would highly recommend her to anyone looking for great products and an even better seller. Thank you for always making the shows so enjoyable!
Love ya Nod 💗🫶 Gembolena84 x
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Gemma, this review honestly made us emotional reading it. Thank you so much for taking the time to leave such kind and thoughtful words. We truly do care deeply about our customers and the community we’ve built, so hearing that reflected back means more than you know. Thank you for supporting our shows, our business and our journey. Customers like you are the reason we continue pushing forward every single day. We’re beyond grateful for your support and cannot wait for you to receive more goodies from us soon.
– NODBEAUTY
Highly recommend
Highly recommend! A lovely friendly service from streams and the products are insane quality and value! I’m so grateful to of come across nodbeauty and for more than just the products! 🩷
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much Sophie for such a beautiful review. We’re so happy you found us and have enjoyed both the products and the atmosphere within our streams. Creating a welcoming, friendly space alongside offering amazing beauty products and value is something incredibly important to us, so your words truly mean a lot. Thank you for supporting our small business and for being part of the NODBEAUTY community. We appreciate you more than you know.
– NODBEAUTY
Genuine company
Amazing ladies, 100% genuine products and insanely good prices! always goes out their way to give us the best deals 🫶🏼
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much Claire for such a kind review. Reading messages like this honestly means the world to our small team. We work incredibly hard to source genuine products at the best possible prices whilst still giving our customers a luxury shopping experience, so your words really do mean a lot. We’re so grateful for your continued support and are so happy you’ve enjoyed shopping with us. Thank you again for supporting our small business and being part of the NODBEAUTY community.
– NODBEAUTY
I’ve bought a few products from these…
I’ve bought a few products from these lovely ladies and they are absolutely fantastic! Really fast at posting and great prices
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä nodbeauty
Thank you so much Yasmina for your lovely review. It truly means so much to us as a small independent business. We’re so happy you’ve loved your products and had a positive experience with our service. We always try our absolute best to keep dispatches quick, prices affordable and create a fun shopping experience for everyone. Your support genuinely helps our business grow more than you know and we cannot thank you enough for choosing to shop with us. We hope you continue loving everything you receive from NODBEAUTY.
– NODBEAUTY
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