Hi Mr. & Mrs. Patenaude,
We take allegations like this very seriously and are disappointed to read your remarks. While we understand that creative services such as screenplay treatments and cinematic trailers are subjective in nature, it’s important to clarify that all project scopes, pricing, and deliverables are fully agreed upon in writing and approved by the client prior to production.
Your screenplay treatment and cinematic trailer were both developed according to the signed agreement and delivered in full. If there were any concerns with the final output, we wish you had raised them through the appropriate channels so we could have addressed them directly.
At Noble Works Media, we serve a global community of independent authors with a wide range of publishing and media services. We are fully transparent about our pricing and process, and all services are optional and clearly outlined before any payments are made.
To our valued clients and those considering working with us: We invite open communication and are happy to discuss any questions at support@nobleworksmedia.com. We remain committed to ethical service, transparency, and empowering authors to succeed.